Virginia-based senior housing provider uses software platform to improve workflows and eliminate redundancies
SANTA BARBARA, Calif., July 24, 2017 – Tapping into the functionality of Yardi Voyager® Senior Housing allowed Commonwealth Senior Living to enhance task management and increase productivity.
“Now that we have Voyager, our home office staff can manage all the information in one system and access data in real time at all of our locations,” says Angela Kennedy, Senior Accountant for Commonwealth Senior Living. “Not only has this helped us tremendously from an operations standpoint, but it’s also made our staff a lot happier.”
Using Yardi Voyager Senior Housing to centralize recordkeeping and track resident services, Commonwealth Senior Living removed time-consuming data entry tasks while also simplifying workflows, allowing staff to devote more time to residents, which benefits staff and seniors alike.
Customized system access is role-based for each associate’s duties and responsibilities. As a result, staff use the areas of the system most relevant to them. “Sometimes a new associate can be intimidated by a robust software system because it can do so much and there are so many options,” Kennedy says. “We were able to tailor the system for the staff on the front line to make it easy for them.”
“With Yardi Voyager Senior Housing, Commonwealth Senior Living can address many of the challenges affecting staff retention. Removing repetitive, laborious tasks allows staff to spend more time interacting with residents, leading to a meaningful and fulfilling workplace,” said Ray Elliott, vice president of senior living at Yardi.
Learn how other senior living providers are having success streamlining workflows and improving operational efficiency with Yardi.
About Commonwealth Senior Living
Commonwealth Senior Living is a Charlottesville-based company founded in 2002 which operates 23 senior living communities throughout Virginia. Twenty-two of its communities also offer the Sweet Memories program for Alzheimer’s disease and dementia care. Commonwealth’s long-term goals include smart growth through acquisition, custom renovations and creative hiring. For more information visit www.Commonwealthal.com.
About Yardi
Yardi® develops and supports industry-leading investment and property management software for all types and sizes of real estate companies. Established in 1984, Yardi is based in Santa Barbara, Calif., and serves clients worldwide. For more information on how Yardi is Energized for Tomorrow, visit yardi.com.