Helps residential property managers assist residents impacted by COVID-19
SANTA BARBARA, April 13, 2020 – Today Yardi® released a software update that allows residential property management companies to manage and track rent deferral payment plans and recoveries. The release was fast-tracked so that property managers can accommodate residents who have been impacted by COVID-19.
“Helping property managers serve their residents and maintain business continuity is a top priority for Yardi. With unemployment claims skyrocketing, our clients were looking for ways to aid residents who are having a hard time paying rent during the coronavirus pandemic,” said Tamara Berndt, vice president of residential services at Yardi. “This solution can manage and track payment deferrals and recoveries on a large scale.”
The deferral payment plan and recovery tool allows for setup of payment plans for residents asking for financial accommodations and creates a recovery schedule of the deferred amounts. Once the deferral agreement is signed, lease charges are automatically created each month with the deferred amounts and recovery charges as appropriate. Gross potential rent is not impacted, and all records are maintained in a clear and organized fashion.
The solution works in Yardi Voyager® and RentCafe® CRM. Renters can upload proof of layoff or furlough documents and sign deferral agreements in the RentCafe resident portal or RentCafe Resident app. They can also be submitted by email. Everything is done online to maintain social distancing standards.
The new deferral and recovery payment plan technology is available to Yardi residential clients, including multifamily, single family, affordable and military properties. Join a payment deferral webinar to learn more.
View Yardi’s COVID-19 support resources.
About Yardi
Yardi® develops and supports industry-leading investment and property management software for all types and sizes of real estate companies. Established in 1984, Yardi is based in Santa Barbara, Calif., and serves clients worldwide. For more information on how Yardi is Energized for Tomorrow, visit yardi.com.