CommercialCafe
CommercialCafe Suite Overview
Retain tenants with powerful tenant services
Make life easier for tenants and staff with a self-service app for tenants to make lease payments and enter maintenance requests.

Property managers keep tenants happy with CommercialCafe
Modern tools to manage tenants

Simplify tenant interactions with self-service tools
Offer a self-service portal and mobile app for online payments and retail data. Simplify operations while improving accuracy, convenience and satisfaction.

Allow tenants to submit and track requests online
Provide a mobile-friendly system for tenants to send, track and manage requests. Real-time updates and photo uploads speed resolution and improve efficiency.

Keep tenants informed with announcements, emails and texts
Deliver instant updates via email, SMS or portal posts. Promote events, share news and streamline communication to improve tenant satisfaction and engagement.

Simplify risk management with a complete insurance tracking solution
Automate verifications, alerts and follow-ups to save time and reduce manual work.

Track compliance, OFAC screening and tenant coverage from one dashboard
Enforce custom rules and identify gaps to proactively manage tenant insurance compliance. Yardi’s data sourcing and automated follow-ups simplify compliance, reducing manual tasks and freeing up staff.

Select between Self Service or Full Service
Choose Self Service for internal COI verification using Voyager and Tenant Portal. Opt for Full Service to let Yardi experts handle compliance tracking while providing full visibility into tenant insurance status.
Products

Improve tenant satisfaction
CommercialCafe Tenant Portal makes life easier for tenants and staff with a self-service portal and native mobile app to make lease payments, enter maintenance requests and submit retail sales data.

Simplify tenant insurance coverage & tracking
TenantShield manages risk and increases staff efficiency with a complete insurance compliance and tracking solution. Choose the service level that meets your needs.
Testimonials
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Aaron Strole
Capital Asset Management
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Sean Glander
Big V Property Group
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Michael Columbus
Mackenzie Management Company
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T.J. Tarbell
Hospitality at Work
Capital Asset Management on the Commercial Suite
With Yardi, we went from manual to modern, transforming how we operate and delivering reports on time, improving our client satisfaction significantly.
Missing Quote Headline
As our organization has expanded, Yardi has grown alongside us, providing solutions that have complemented our evolving business needs.
Automated work orders, real-time updates
CommercialCafe automatically sends a work order to the maintenance technician’s mobile phone. After completing the work he replies to the order with notes about the task. This lets us generate status reports for our building engineers, property managers and executives.
Streamlined management, satisfied tenants
Our mission is to provide a better workplace experience for tenants and create long-term value for our clients. Many tenants will pay a premium to stay in a well-maintained building that takes exceptional care of them. With Yardi solutions, including Facility Manager and CommercialCafe, we deliver that experience.
Resources
Related products
Voyager Commercial
Unlock commercial property management with integrated accounting, analytics and mobility.
Facility Manager
Ensure properties remain in top condition by automating maintenance schedules.
Payment Processing for Commercial
Speed up rent collection, eliminate bank runs and streamline vendor payments.
FAQ
The CommercialCafe Tenant Portal is an online platform that allows tenants to manage their leasing needs, including rent payments, maintenance requests and communication with property management.
You can access the portal by visiting the CommercialCafe website and logging in with your credentials.
Yes, you can view your rent payment history and check the status of your payments through the portal.
You can submit maintenance requests directly through the portal or on your phone by filling out the form and tracking the status of your request. You can also add a photo to your request.
TenantShield is a solution designed to simplify tenant insurance coverage and tracking, ensuring compliance and reducing risk.
TenantShield automates the verification and monitoring of tenant insurance coverage, ensuring tenants meet the required insurance standards and compliance rules.
TenantShield offers two service levels: TenantShield Self Service, where your team manages the COI verification process, and TenantShield Full Service, where Yardi’s compliance experts handle the entire process, keeping you informed and aware with full visibility.
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