Yardi EHR Success

Hear From Bayshore ICS

By Natalie Mahn on Oct 21, 2024 in Senior Living

“Yardi has enhanced our interprofessional communication by providing us with a single platform to document, monitor and coordinate our interventions and care plans.”

We recently interviewed Michael Peng — director of data, digital health and projects at Bayshore Integrated Care Solutions (ICS) — to get insights like the one above. Peng and his team shared how Yardi EHR (and additional solutions in the Yardi Senior Living Suite) have transformed Bayshore’s operations for the better.

Read the success story to see Bayshore’s transformative journey, including where they are today.

The Challenge: Inefficient Paper Processes

Bayshore ICS previously used paper processes that were time consuming, susceptible to errors and difficult to maintain. Paper workflows also meant information was scattered across locations — and wasn’t easily retrievable — risking inconsistencies that could affect resident safety. Bayshore ICS sought a single connected solution that would centralize everything needed in one secure place.

The Solution: Yardi EHR

Yardi EHR is an integrated, interoperable electronic health record solution designed for senior living. This single connected solution combines the clinical intake process, medication management, charting, behavior management and more on a browser-based platform.

The Story: Centralizing Workflows, Saving Time & Empowering Staff

Before Yardi, Bayshore ICS relied on paper for charting, assessments, medication management and more, which brought an array of challenges.

Not only was there a lack of standardized practices across TCU locations, but paper also made it difficult to store and retrieve information, evaluate the clinical effectiveness and complete audits. Not to mention, paper workflows posed challenges for supporting care remotely.

The obstacles paper workflows created didn’t stop there. Communicating information across teams wasn’t optimal, causing staff members to feel siloed. Communication during emergency transfers was particularly inefficient since caregivers had to manually transcribe data or photocopy charts.

Since making the switch to Yardi EHR — a single connected solution that simplifies record keeping and streamlines caregiver workflows — Bayshore ICS is driving success in new ways. To help make that success possible, leaders focused on engaging stakeholders, prioritizing clear communication and supporting staff during implementation.

Read the success story to learn exactly how Bayshore is succeeding today, featuring insights from Bayshore leaders and care staff.

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