RentCafe Senior CRM

Ready to advance your sales and marketing? Meet RentCafe Senior CRM, our mobile-friendly single connected solution. To paint the picture of how this solution helps senior living operators — and their sales teams — reach new heights, we put together a brand-new infographic. We hope you enjoy learning all about RentCafe Senior CRM and the benefits it brings: Did you know 65% of sales professionals use CRM, and 97% consider sales technology to be important or very important? And out of companies using mobile CRM, 65% achieved sales quota compared to 22% of those without mobile CRM? Everything you need on a single platform As the infographic shares, RentCafe Senior CRM allows you to: Configure and automate the sales process to guide your unique selling approach View real-time census data, occupancy status, unit rates and amenity offerings Eliminate duplicate data entry with a united leasing and move-in workflow Lead with confidence using a platform integrated with multiple elements of the Yardi Senior Living Suite Generate, complete and upload documents to RentCafe Senior Living, where residents and family members can sign electronically Reduce risks with a solution that is HIPAA and SOX compliant Access visual reporting with configurable, group-based dashboards and a wide selection of KPIs Drive efficiency with a convenient mobile app built for iOS and Android devices Enjoy the convenience of Yardi as your single support avenue Evolving functionality designed for senior living What makes RentCafe Senior CRM a differentiator? At a glance, this mobile-friendly system offers: Inbound and outbound calling, texting and emailing Duration and engagement tracking Triggered activity follow up Predictive analytics Automated prospect and referral correspondence Event management Third party API integrations Lead scoring Level up with RentCafe Senior CRM Curious what else RentCafe Senior CRM can do? Read the...

New Milestone!

You may have read our past blog posts on the Yardi Pharmacy Network, our growing market of pharmacies connected with senior living providers using Yardi eMAR. Excitingly, that market has just reached a new milestone. We’re happy to announce that Yardi now has 500+ communities with a live pharmacy interface! It’s a wonderful accomplishment that our senior living team is proud to share. See below for more details. Exploring the Yardi Pharmacy Network In case you’re unfamiliar with the Yardi Pharmacy Network, we’ll go over some key points. In essence, this dynamic network facilitates communication between point-of-care staff and pharmacies, resulting in a higher standard of medication administration. Yardi eMAR integrates with a variety of pharmacy interfaces including QS/1, FrameworkLTC, Omnicare, Computer-Rx, Prodigy, PharMerica and Suite RX. View our full list of current partners. In joining the Yardi Pharmacy Network, pharmacies gain a competitive edge with access to senior living providers who have adopted Yardi’s platform. For providers, that results in simplified operations, reduced costs with order management, seamless electronic refill requests and automated medication reconciliation. Yardi Pharmacy Network reaches new milestone To better illustrate why we’re excited about the 500+ (501, to be exact) communities milestone, here’s a breakdown of the numbers in prior years: 2019: 100 communities2020: 200 communities2021: 396 communities2022: 501 communities Each integration has several moving parts, so this growth is a testament to our wonderful team, senior living clients and the partnered pharmacies. Learn more about the Yardi Pharmacy Network in our brochure. Get in touch Thanks for reading all about our new milestone — we look forward to updating you as our growth continues. If you have any questions on the Yardi Pharmacy Network, don’t hesitate to get in...

Mobile App Makeover

If you’ve been in our RentCafe Senior CRM mobile app lately, you likely noticed several exciting updates. Either way, we’re here to talk about what’s new — and improved — courtesy of our latest release! Each enhancement was powered by client feedback, which makes this release all the more fulfilling to share. Read the summary below to learn more about the updates, then download the RentCafe Senior CRM mobile app (if you haven’t already) to explore for yourself. Our mobile app makeover In a world where many of us use apps regularly, we know the importance of keeping things fresh and easy to navigate. That coupled with feedback from our amazing senior living clients drove the latest revamp of the RentCafe Senior CRM mobile app. At its core, this release completely freshened the app’s user interface. We’ve redesigned the dashboards, updated the prospect profile and more. This allows for easier navigation and task completion, which is critical for sales counselors with a busy schedule. Adding to the enhanced user interface, the refreshed mobile app now includes functionality with RentCafe Conversations, as well as the ability to see unit market rates. Here’s a list of all the primary functions within the app — easily accessible on the go. Users can: Add/review prospect records Monitor queue leads Activate/deactivate leads Create/complete activities Contact prospects via call, text or email (call/text requires RentCafe Conversations license) Add/review referrals Review units by status and market rates Review calendar Ready to see the app in action? Download the RentCafe Senior CRM mobile app on Google Play or the App Store. All about RentCafe Senior CRM RentCafe Senior CRM offers intuitive sales and marketing tools designed for senior living. Ready to strengthen lead management, enhance communication and ultimately maximize occupancy? This may...

Seniors’ Tech Tuesdays

We always keep an eye out for unique initiatives driven by our senior living clients. Lucky for us, those are never in short supply! Today we’re featuring an inspiring program created by Pacifica Senior Living, Tech Tuesdays, which aims to help residents navigate technology (and find enjoyment through it, too). Pacifica shared an entire blog post with all the details, but see below for a highlight:   Pacifica’s Tech Tuesdays   As Pacifica says, the world of technology is constantly growing. Seniors are exposed to more and more systems used to complete daily tasks, communicate with others and even find entertainment.  That’s why Pacifica devotes Tuesdays to helping residents with any and all technology tasks, from operating video chats to social media platforms and telehealth visits. Another main driver for the program — Tech Tuesdays — is to help seniors learn the ins and outs of technology in an unintimidating environment. Residents are offered support with platforms like Zoom, Facetime and more. In addition to assisting seniors with tech-related needs, Pacifica also encourages residents to find the fun in technology. Wii bowling, virtual reality adventures, you name it — residents have varying entertainment options each week. So for Pacifica residents who may not feel tech savvy, this program offers an opportunity to learn something new, all while bonding with fellow residents and staff. How neat is that? Read more on Pacifica’s Tech Tuesdays. Learn about Pacifica Pacifica Senior Living builds their communities with residents’ lifestyles in mind. Offering personalized plans for each senior that comes through the door, Pacifica takes a customizable approach to care with options in independent living, assisted living and memory care. We’re proud to help Pacifica serve residents with our senior living solutions, including resident-facing platforms like RentCafe Senior Living. Learn more about how Yardi technology serves operators and their residents. Once again, shout out to Pacifica for their endearing program that helps residents live their best lives. Get more details on Pacifica’s Tech...

New features!

Ready for new functionality in the Yardi Senior Living Suite? Our latest release (7.17) is available now — including updates to Voyager Senior Housing, RentCafe Senior CRM, Yardi EHR and eMAR. First things first, before we share a highlight of the new features, a warm thank you to our senior living clients! Your feedback powers each release, 7.17 included. See below for a brief overview of updates to each product, then watch the accompanying webinars to learn more. Voyager Senior Housing We’re excited to share what 7.17 offers in Voyager Senior Housing, including a redesigned rent roll, newly-available rentable items, trust fund accounting updates as well as general ETL and reporting enhancements. Additionally, Voyager Senior Housing now integrates with our dynamic maintenance solution, Maintenance IQ. Watch the Voyager Senior Housing webinar. RentCafe Senior CRM Access greater community performance insights with a new speed to lead report and reimagined listing analytics in RentCafe Senior CRM — all thanks to 7.17! Enhanced proposal concessions help you meet the greater needs of your business. Boost efficiency by adding custom forms to activity screens. Make the most of RentCafe Conversations by using features like bulk texting, email tracking and automated text follow-ups directly in RentCafe Senior CRM. Watch the RentCafe Senior CRM webinar. Yardi EHR and eMAR How is 7.17 improving our care solutions? Starting with Yardi EHR, you can now initiate and track digital signatures for any document or report with an enhanced digital signature workflow. Also benefit from a new immunizations screen, resident header updates like a customizable storyboard and multiple care stream enhancements. You can chart in care stream on non-resident tasks, such as common area cleaning and medcart restocks, meaning the system now accounts for all caregiver time to help administrators with scheduling. Lastly,...

Yardi Clients Recognized

Have you read about the Best of the Best Awards — an initiative spearheaded by Argentum? The awards recognize innovative new programs in senior living and you guessed it, the 2022 winners are in! We’re pleased to recognize Benchmark Senior Living and Senior Lifestyle (our wonderful Yardi senior living clients), for earning a place on the Best of the Best list. Read on to learn about their award-winning programs. About Argentum Best of the Best Awards Released in a recent edition of Argentum’s Senior Living Executive resource, the Best of the Best Awards recognize programs, products and services that are improving the future of senior living. More specifically, those that solve a particular challenge or advance excellence in the industry. A total of six senior living organizations were recognized by Argentum this year, including Benchmark Senior Living and Senior Lifestyle. Award winner: Benchmark Senior Living Need inspiration for your onboarding department? Look no further! Benchmark Senior Living earned a place on the Best of the Best list for their Virtual General Orientation program, a hybrid learning model in which in-person instruction supplements online sessions. The program is offered weekly for new hires across the company. According to Benchmark, a key benefit of the program is time savings. To accommodate new hires before, staff members often spent hours planning and delivering live programming, which took time away from other pressing initiatives. With the new-and-improved blend of virtual and in-person onboarding, Benchmark now saves over 500 hours of staff labor each week. The program also helps Benchmark ensure their onboarding content is consistent across time and location, and gives new hires the opportunity to engage with staff from other communities in a virtual setting. Read more about Benchmark’s Virtual General Orientation program. Award winner: Senior Lifestyle In an effort to enhance diversity efforts, Senior Lifestyle launched their Better Together initiative — the program that earned their place on the Argentum Best of the Best list. Better Together includes educational programs that showcase diverse individuals, holidays and cultures each month within Senior Lifestyle communities. And to create the themes for each month-long program, Senior Lifestyle brought together community leaders and residents for brainstorming sessions. This resulted in creative ideas like a monthly calendar equipped with resources, games and celebration ideas to accompany each theme. At its core, Better Together creates a space in which people of different backgrounds feel represented. What better way to improve the community experience for Senior Lifestyle staff and residents? Read more on Senior Lifestyle’s launch of Better Together.  Read more From us here at Yardi, congrats to both Benchmark Senior Living and Senior Lifestyle! We love celebrating your innovation and dedication to making the industry a better place. Be sure to explore Argentum’s Senior Living Executive resource for more on the Best of the Best Awards. If you’d like more information on how Yardi supports our senior living clients, read our Senior Living Suite infographic to start....

Staffing Crisis Shifts...

Employee turnover and attracting caregiving staff (traditionally cited as the top challenges among senior living operators) are now being reported as the second and third biggest challenges senior living organizations are confronted with. That finding comes from the National Investment Center for Seniors Housing & Care (NIC) via their recent survey. Described as a “positive sign of relief” for senior living operators, the data suggests the industry is slowly turning the corner in regard to staffing challenges. The survey — Executive Survey Insights: Wave 44 — in addition to NIC’s latest survey (Wave 45), are packed with more discoveries on the state of senior living. Keep reading for a highlight: About NIC Executive Survey Insights What are NIC Executive Survey Insights? Introduced back in 2020, the initiative seeks to deliver real-time insights on the pandemic’s impact in senior living. By distributing surveys to operators across the U.S., NIC gauges what obstacles communities are facing and measures their pace of recovery. This Wave 44 survey includes responses from July 25 to August 21 of this year, drawn from owners and executives of 55 small, medium and large senior housing and skilled nursing operators across the nation. As for Wave 45, responses are from August 22 to September 18, pulled from 47 operators. Wave 44 & 45 findings While the Wave 44 report reveals several important findings, this stands out most: staffing challenges are no longer being cited as the number one concern for industry operators. Instead, the report shows rising operator expenses as the top challenge organizations are currently facing (according to 86% of survey respondents). So in regard to the staffing crisis, the Wave 44 data shows promise. And building off that positivity, three-quarters of respondents say they’re optimistic that more improvements are on...

Visit SMASH 2022

If you’re planning to attend SMASH 2022, the Senior Care Marketing and Sales Summit, you’ll get the chance to network with innovative sales and marketing professionals in senior living. Taking place in Las Vegas, there’s no event quite like it in the industry. We’re proud to be a platinum sponsor of this one-of-a-kind event, scheduled for October 24-26 at the Green Valley Resort. If you’re set to attend, we can’t wait to meet you! Team Yardi will be in attendance and looks forward to connecting throughout the two and a half-day experience. About SMASH 2022 What makes SMASH 2022 different? Simply put, the SMASH conference is exclusive to sales and marketing executives in senior care. That allows for a value-packed few days where attendees receive takeaways applicable to their role. The agenda was crafted to meet the needs of sales and marketing experts, too, with over 40 tailored workshops, master classes, foundational sessions and boot camps in total. Explore the full SMASH 2022 schedule. With experts coming together from leading organizations across the continuum of senior care, SMASH 2022 is bound to be a great experience. Visit team Yardi We’re excited to partake in SMASH 2022 as a platinum sponsor, and we invite you to come chat with us anytime. Our senior living management software includes a dynamic sales and marketing solution, RentCafe Senior CRM, which we’ll show you in detail. In preview, this single connected solution helps providers nurture leads, save time and ultimately maximize occupancy.   Wanting to learn more about Yardi solutions in advance? Reach out for a personalized demonstration. Either way, we look forward to seeing you at SMASH...

New Ebook!

The senior living industry is continuously changing. Providers must adapt to unique challenges — pandemic included — to keep their communities moving forward. That includes finding new ways for residents, family members and staff to easily stay in touch from anywhere.   Which methods are most effective? What has the power to keep your communities connected? The answer starts with technology.To delve deeper, we put together a fresh, comprehensive ebook here at Yardi. It details five ways technology connects senior living communities and explores why our secure online portal, RentCafe Senior Living, is a differentiator. The inspiration was to give providers a detailed yet concise look at how technology bridges gaps in communication, enhances resident satisfaction and more. Check out the sneak peek below then read the ebook in full. We hope you enjoy! The importance of technology Did you know four out of five adults age 50+ rely on technology to stay in touch with others, according to the AARP? And 44% of seniors view technology more positively as a way to stay connected than they did before the pandemic? It’s undeniable that technology has become an important — if not essential — tool for communication among older adults. That includes those residing in senior living communities and by extension, their families and the staff members they interact with. But when providers look to implement a tech solution for their communities, not just any solution will do. They need a platform that is easy to navigate, secure and integrated with other facets of their business — from financials to resident health records and more. That’s where leading solutions like RentCafe Senior Living come in. As Yardi’s secure online portal for senior living communities, RentCafe Senior Living enhances communication among residents, families and staff...

Discover New Technology

Ready to energize your business this Fall? Visit the 2022 LeadingAge Annual Meeting + EXPO, an experience bringing experts together to converse, strategize and even form new partnerships. It’s a must-attend event for senior living professionals across the industry. Set for October 16-19, LeadingAge 2022 will host team Yardi at booth 1804. We’re ecstatic to be attending and invite you to come see the newest advancements to our senior living management software. For event details and steps on how to connect with our stellar team, see below. Get ready for LeadingAge 2022 Taking place at the Colorado Convention Center in Denver, LeadingAge 2022 offers a customizable experience for attendees. But regardless of which sessions you choose, one thing is certain: you’ll explore critical topics impacting the industry today. And you’ll get to chat with leaders who are shaping the future of senior care. That offers an exciting opportunity to gain fresh perspectives and develop strategies for your own organization. As LeadingAge puts it, progress is made together. You can find registration details on LeadingAge’s website and you can preview the schedule of events as well. Connect with Yardi It’s no secret that technology is playing a big role in senior living today. The right solutions can shift the way your communities operate — and provide care — for the better. Here at Yardi, we offer tools that do exactly that, all of which unite on a single platform. Sound interesting? Stop by booth 1804! If you want a more detailed look at the Yardi Senior Living Suite before the event, get in touch with us.   Here’s to networking, learning and growing at LeadingAge...

October With AHCA/NCAL

Who doesn’t love an event packed with networking, educational sessions and snazzy giveaways? AHCA/NCAL has it all — plus more — during their annual convention. AHCA/NCAL 2022 takes place from October 9-12 in the heart of Nashville, Tennessee. All this in mind, the AHCA/NCAL Convention & Expo is something we wouldn’t miss. We look forward to connecting with a fantastic array of senior living professionals throughout the 4-day summit! If you would like to meet with us, be sure to stop by booth 740. Learn about AHCA/NCAL 2022 ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The American Health Care Association and ​National Center for Assisted Living (AHCA/NCAL) represents long term and post-acute care providers across the U.S., with more than 14,000 member facilities. With such a large national footprint, AHCA/NCAL works to make the industry a better place on every level. And that translates to their annual convention which brings professionals together to discuss the challenges facing senior living today, as well as solutions for the future. AHCA/NCAL 2022 is full of impactful experiences for c-suite executives and community experts alike. Learn more about what’s in store from the AHCA/NCAL 2022 event schedule.   Get in touch with Yardi We make attending events like AHCA/NCAL 2022 a priority, as it allows us to join the conversations most crucial to senior living today. We kindly invite you to visit booth 740 to discuss where the industry is headed and how our senior living management software is here to support you. Feel free to stop by whenever it’s convenient, or fill out our AHCA/NCAL form to get a meeting scheduled.    Enter for a chance to win! Remember the snazzy giveaways we mentioned? If you visit booth 740 at AHCA/NCAL 2022, you can enter for a chance to win some Yardi swag. Simply leave us your business card to join our raffle of Wrapsody Noise Reducing Bluetooth Headphones. See you October...

Brightview Honors

Congratulations are in order! We’re pleased to recognize Brightview Senior Living, a wonderful Yardi client, for two recent achievements that highlight their dedication to residents and employees. Congrats to Brightview for earning a place on People Magazine’s Companies That Care® list for the second year in a row, as well as being named the number one Fortune Best Workplace in Aging Services™ for the fourth consecutive year. Brightview earns People Magazine accolade To earn a place on People Magazine’s Companies That Care list, organizations need to go above and beyond in more ways than one. Leaders must ensure they’re honoring employees, uplifting their communities and ultimately, striving to make the world a better place. That criteria comes directly from People in describing the 2022 list. Brightview surely meets that criteria, as they’ve spent over 20 years creating an exceptional environment for their employees and residents. This is the second consecutive year they’ve earned a place on the list, and they’re the only senior living company that’s been recognized. “This highly competitive ranking features 100 U.S. companies across all industries, and we are honored to be the only senior living company recognized,” shared Brightview on LinkedIn. “We are proud to be named as an organization that genuinely puts people first.” Plus the #1 place on Fortune’s esteemed list It’s pretty exciting to earn not one, but two exceptional accolades that highlight a commitment to care, service and staff. For Brightview, that includes the number one place on Fortune’s Best Workplaces in Aging Services list. To build the 2022 list, Fortune analyzed data from more than 140,000 employees in the senior living industry. From those surveys, over 90% of Brightview associates reported feeling welcome at the company, and they believe their work has special meaning. This...

Defining Active Adult Properties

Have you heard the term “active adult” lately? This buzzword and the meaning behind it was recently discussed in an eye-opening white paper by the National Investment Center for Seniors Housing and Care (NIC). The report — Active Adult Rental Properties: Defining the Emerging Property Type — seeks to educate the industry and potential investors by defining what active adult living entails. NIC shares never-before-seen property inventories, market trends, financial performance metrics and more. Keep reading for a highlight:   What are active adult properties? Active adult rental properties are age-eligible, market rate, multifamily properties that are lifestyle focused. That’s the definition NIC provides in an effort to clarify — and simplify — what active adult living means. They describe active adult rental properties as those that appeal to younger, healthier and more active older adults, often ages 55+. But how did active adult properties emerge? As NIC puts it, this segment of real estate comes in response to the preferences of a specific generation: baby boomers. Simply stated, baby boomers have lower acuity needs than residents in traditional senior housing environments, and they’re drawn to the lifestyle, convenience and amenities of conventional multifamily living but with residents of their own age cohort. So there you have it, a new style of real estate was born to meet the needs of these boomers — now referred to as active adults.   NIC shares what they refer to as “critical components” of the active adult rentals definition to provide more clarity: Age-eligible: The property must restrict residents based on ageMajority market rate: LIHTC (low-income housing tax credit) properties are excludedMultifamily: Excludes single-family home-only communities (SFH)Rental properties: Excludes for-sale propertiesMeals not included through property operations or base rent: The property does not include meals (lunch or dinner) or allowances/credits for mealsLifestyle focused: Affording the residents a setting and environment that helps them to thriveNot a static definition: The active adult definition and the property type is expected to evolve as the product matures You can read the full white paper for a more thorough breakdown.   More on active adult properties Looking for a more specific depiction of active adult properties? From average configurations to pricing, the NIC report covers it all. One key takeaway is active adult properties are a happy medium between multifamily and senior housing properties. To illustrate that point, NIC shares examples like the fact that active adult properties are designed for shared activities, with more common spaces than conventional multifamily housing, but less than your average senior housing property. Read more from NIC.   Progression of resident needs We’ve covered that active adults have lower acuity needs than today’s seniors. According to NIC, they associate senior housing with residents whose acuity levels are too high for their current lifestyle choice, and they want something different.   You can view their visually-appealing chart in the white paper, where NIC outlines how housing segments progress depending on resident care needs — starting with multifamily and active adult, then ending with skilled nursing and hospitals. Benefits of the active adult market There are several benefits that come with the emerging active adult market, from longer resident tenure to lower expenses. A big point of mention for investors is while active adult properties may be higher risk than those in multifamily, they’re less risky than traditional senior housing communities. The NIC white paper offers more interesting insights, so we encourage you to grab a copy.  Happy learning!...

Announcing New Features!

You may be familiar with our senior living business intelligence solution, Yardi Senior IQ. This integrated system generates data at the click of a button to help operators make smarter, faster decisions. And when operators make informed decisions based on real-time data, senior living residents reap the benefits in the form of enhanced services and care. All that aside, today’s focus is to share the newest advancements Senior IQ has to offer. Read on for a short overview. Senior IQ releases enhanced dashboards and KPIs Starting with the clinical ADL’s dashboard, Senior IQ clients have access to three new KPIs showing resident counts for: Care plans not activated at admissionCare plans not activated quarterlyCare plans not activated annually In the clinical medications dashboard, three new KPIs exist in relation to medication orders. These offer resident percentages by property/care level for the following respective orders: Residents receiving antibiotic medicationRecently started antipsychotic/anxiolytic/hypnoticStarted antipsychotic/anxiolytic/hypnotic by CL For the clinical census dashboard, a single KPI has been added. Titled conversion from respite to permanent, this KPI shows the percentage of residents who have converted from a respite to permanent contract type in the past 12 months. In relation to KPIs that already exist in the clinical census dashboard, new columns have been added in the drilldown grid KPI to show more details. Moving on to the clinical pressure ulcers/injury dashboard, the average length of pressure ulcers KPI has been renamed to average duration of pressure ulcers/injury. Last but not least for KPIs in Senior IQ, an occupancy type filter has been added under dashboard filters, giving clients the option to switch between physical and financial occupancy. Contact us If you’re already utilizing Senior IQ and have questions about the latest functionality, reach out to your sales rep anytime. If you haven’t started your journey with this single connected solution just yet, contact us to learn...

Celebrate Joyful Moments

It’s officially National Assisted Living Week (NALW), an annual celebration of those who reside, work and volunteer in assisted living communities across the United States. The commemoration is spearheaded by the National Center for Assisted Living (NCAL) and same as past years, we love spreading the word here on The Balance Sheet. If you haven’t heard about NALW, not to worry! We’re here to share the meaning behind it, this year’s theme and tips from NCAL on how to celebrate. Celebrating NALW 2022 NCAL does a fantastic job each year in providing resources — like their annual planning guide — to help communities maximize their National Assisted Living Week celebrations. And this year’s planning guide centers around the 2022 theme: joyful moments. The theme stems from the challenges the industry has faced in the past two years, serving as a reminder to find happiness, joy and fulfillment in life’s moments. Described by NCAL as “especially meaningful,” the theme encourages communities to engage residents and staff with moments of joy. Those moments can be sparked through a variety events and activities. Fortunately, NCAL is here to guide us with suggestions that not only create joy — but also adhere to COVID-19 infection control requirements to keep everyone safe. To name a few, NCAL suggests putting together: A slideshow of residents and staff doing activities that bring them happinessAn arts and crafts event utilizing joyful objects like flowersA virtual or outdoor exercise classA furry friends date, bringing animals in from a local shelterAn outdoor concert, dance, sing-along or even a silent disco As NCAL puts it, the possibilities are endless! The meaning behind NALW Established in 1995 by NCAL, National Assisted Living Week is a time for residents, their loved ones, staff, volunteers and local communities to recognize the role of assisted living in caring for America’s seniors, as well as individuals with disabilities. The annual observance encourages assisted living communities around the nation to host events that celebrate the individuals they serve, while educating members of the public about this important aspect of long term care. Learn more about NALW and ways to get involved. Spotlighting Yardi clients With NALW spanning from September 11-17, our senior living clients have started giving thanks and sharing their celebrations on social media. Be sure to check out posts from Maplewood Senior Living, Westmont Living and Nevada HAND — plus more! Join the #NALW conversation Whether you’re attending a NALW celebration or simply wish to bring awareness to the observance, use #NALW on social media! And from all of us at Yardi, happy NALW. We’re proud to highlight this year’s theme and extend our thanks to those across long term care for all that they...

New Integration

For senior care staff, taking resident vitals is often done manually. From capturing vital signs to recording data for each resident, the process is time consuming and heightens the risk for transcription errors. Luckily for providers and care staff, technology exists to capture, protect and connect that data. That describes our new partnership with Direct Supply, an integration between our electronic health record solution, Yardi EHR, and their DS smart technology. At a glance, the integration enables data drawn from supported equipment — like vital signs monitors — to flow into Yardi EHR. It’s an exciting step forward for us and our senior living clients. But how does this integration simplify care workflows? Reduce errors? Improve the resident experience? We have the answers. There’s a lot to cover, but that’s what we’re here for! See below for a breakdown of how the integration works — and how it benefits communities.   About Direct Supply First things first, who is Direct Supply? Founded in 1985, this employee-owned company specializes in providing equipment and services to healthcare organizations, skilled nursing and assisted living communities throughout the United States. Their technology comes in different forms, but for our purposes, we’re introducing their DS smart solution. This intuitive platform gathers resident vitals taken from varying devices — from monitors to scales — in real time. This ensures resident vitals are captured quickly and efficiently, leaving no room for errors.   Our new integration For Yardi EHR clients, a typical staff workflow with this integration involves:  Connecting a mobile device to vitals equipment via BluetoothTaking a resident’s vitalsReviewing measured vitals on the DS smart appApproving a real-time upload to Yardi EHR   So once a resident’s vitals are taken using DS smart technology, that data flows seamlessly into Yardi EHR. As...

Learn From Changemakers

We hope you’ve enjoyed the 2022 Changemakers series, an annual collaboration between Yardi and Senior Housing News (SHN). As sponsor for the fourth year in a row, we’re honored to join SHN in spotlighting senior living leaders for the exceptional efforts and achievements — with this year’s Changemakers class totaling at 11 honorees. If you haven’t had the chance to explore the interviews with each honoree, you can find those here on The Balance Sheet. Each leader sat down with SHN to chat about their experiences in the industry and share their strategies for driving change. And to celebrate the series coming to an end, we have a new resource to share! SHN has published a 2022 Changemakers ebook, which showcases unseen excerpts from the interviews. Read on to download the ebook and access bonus advice from this year’s Changemakers. Changemakers series wraps up for 2022 In light of the series ending, we’re extending a final congratulations to our Yardi senior living clients recognized! These honorees embody what it means to be a Changemaker. Each and every one has forged a unique path within their organization, and they’ve shaped the industry into what it is today. A very warm congratulations to: Joel Nelson of LCSTana Gall of Merrill GardensTom Grape of Benchmark Senior LivingJim Coughlin and Wendy Nowkunski of Northbridge CompaniesJesse Marinko of Phoenix Senior LivingDale Watchowski of American HouseBryan McCaleb of Sagora Senior Living We applaud you all for earning a well-deserved place in the 2022 Changemakers class. Read this year’s ebook To hear extra insights from our clients above and the rest of the 2022 Changemakers, explore the SHN ebook. If you’d like to learn more about how our senior living management software supports providers, get in touch anytime....

Changemakers Series

We’ve loved bringing this year’s Changemakers series to The Balance Sheet. Presented by Senior Housing News (SHN) and sponsored by Yardi for the fourth consecutive year, the series interviews industry visionaries to capture their experiences, strategies and advice. And to earn the Changemaker title, leaders need to push boundaries and take innovative approaches in senior living. The 2022 honorees certainly do — including our final Changemaker: Dale Watchowski. As the president and CEO of American House, one of our senior living clients, Dale shares insights about his leadership journey to date — plus more. Keep reading for a quick highlight of his interview. Meet Dale Watchowski When you meet someone with 30 years of industry experience, you know they have a few strategies up their sleeve. For Dale Watchowski, three decades in real estate and senior living have taught him valuable lessons, sparking his ability to drive strategic change. At American House, he brings that strategy — and unique leadership skills — to help the organization stand out from the crowd. That’s the basis of his interview with SHN, but there’s more to uncover. View the snapshot below then ready Dale Watchowski’s full interview. SHN: How have you changed as a leader since you’ve joined American House? Watchowski: I’ve always seen myself as an investor in real estate, as REDICO is the parent company of American House. REDICO is an acronym for Real Estate Development Investment Company, and throughout my career I’ve been investing in real estate and operating real estate. But the business of senior housing requires much more than that. Of course, you need financial discipline and some institutional character, but the business of serving and caring for seniors has to be top of mind and for me, it’s always felt philanthropic....

How To Streamline Procurement

Procurement is an essential part of running a successful senior living community. Yet, many providers still use paper systems to procure supplies leading to inefficiencies, oversights and costly mistakes. Fortunately, tech solutions like the Yardi Procure to Pay Suite dramatically reduce friction across all elements of the accounts payable lifecycle: vendor management, procurement, invoice processing and payments. In our new ebook, published by McKnight’s Senior Living, you’ll see exactly how. Keep reading for a sneak peek of what the ebook has in store. New ebook: Save Time and Money in Your Procurement Process When it comes to procurement, technology lends a helping hand by automating processes from start to finish. This leads to enhanced accuracy, time savings and improved staff workflows, which ultimately allows communities to focus on their number one priority: resident care. That’s the focus of our new ebook — Save Time and Money in Your Procurement Process. Courtesy of McKnight’s, we cover the ins and outs of using tech to transform your procurement process. You can expect to discover:   Issues with manual processesBenefits of automated procurement toolsHow leading solutions make the differenceOne provider’s success with Yardi More on the Yardi Procure to Pay Suite For our senior living clients, we offer five products designed to support every step of the procure to pay workflow. Connected on a single platform, this includes: Yardi PayScanYardi MarketplaceYardi VendorCafeYardi Bill PayYardi VendorShield Each tool offers specific benefits for senior living providers, such as more time for resident services and care. The ebook shares more — offering a detailed look at how each product works in harmony to make procurement a seamless process. Keep reading Ready to learn more about automating your procurement process? Explore the ebook in its entirety. For more details on the Yardi Procure to Pay Suite, visit our product...

Changemakers Series

We’re nearly at the end of the 2022 Changemakers series, an annual tradition presented by Senior Housing News (SHN). Although each year brings a wave of unique leaders, the 2022 series in particular has recognized a great range of individuals across the industry. As we approach the conclusion, it’s time to showcase the interview from our second-to-last honoree! Keep reading to meet Jesse Marinko, president and CEO of Phoenix Senior Living and a Yardi senior living client. All about Jesse Marinko With 20 years of experience in senior living, Changemaker Jesse Marinko has taken strategic risks throughout his career. That includes founding Phoenix Senior Living back in 2014, an organization offering innovative, personalized experiences for residents in assisted living, independent and memory care settings. In his SHN interview, Jesse Marinko talks about his lessons learned in recent years, how he’s approached change and the importance of serving the middle market. Keep reading for insights from this one-of-a-kind leader. SHN: Looking back on your career in senior living, what changes have you led that you’re especially proud of? Marinko: During my time at Benchmark and my time here in Phoenix under my own flag, I’ve prided myself on recognizing the industry’s youth, in terms of how long our industry has been in place. There’s not only a talent shortage, but also a recruitment shortage, and that has been a focused effort at Phoenix. We’ve made a strong effort to create training and educational platforms built for high-touchpoint customer service people by understanding how effective tactics in other industries could translate into senior housing. That’s not the norm, and I am proud of our effort. For senior housing to succeed in its infancy, we’re going to have to bring in new talent and train people who...