It’s never a bad time to spotlight positivity in the world, whether it be a kind gesture, a fundraising mission or even a community gathering. We always seek to share these moments from our senior living clients, and we have a roundup of recent stories that are positively inspiring.   To our Yardi senior clients mentioned below and all others, thank you for making the world a better place! Pacifica & Brightview raise funds for Alzheimer’s Each year, Pacifica Senior Living partners with the Alzheimer’s Association to host fundraisers, charity events and educational seminars to raise awareness about memory loss conditions. Pacifica communities — including both staff members and residents — participate in these activities. In addition to spreading awareness through their 2022 events, Pacifica raised $67,435 in support of the Alzheimer’s Association. Pacifica also ranked among the top 30 national teams supporting the Alzheimer’s Association, and earned the team longevity award for supporting them for over five years. Pacifica shared the delightful news on their company blog, giving a special shout out to Pacifica Senior Living Paradise Valley for being the top fundraising community. A warm congrats to Pacifica for their efforts. For Brightview Senior Living, another dedicated Yardi client, supporting the mission of the Alzheimer’s Association is second nature. During October and November of this year, Brightview partnered with the association to partake in the walk to end Alzheimer’s, raising funds along the way. “Together, we’ve already raised over $135,000 to #EndAlz…and the year isn’t over yet,” shared Brightview on LinkedIn. $135,000 in raised funds and a dedication to raising awareness? That’s inspiring to say the least. Well done, Brightview! Watercrest hosts annual festival of trees fundraiser Holiday spirit is in full swing for Watercrest Senior Living, especially at their Winter Park community. They kicked off December with their annual festival of trees celebration, a fundraiser that supports the Advent Health Neuroscience Institute Parkinson’s and Movement Disorder Outreach. The festival includes a silent auction in which attendees bid on trees and other holiday items. It’s a lovely gathering that combines festive themes with an important mission, so kudos to all at Watercrest!   Maplewood shares giving Tuesday mission In honor of giving Tuesday, taking place the week after Thanksgiving, Maplewood Senior Living shared their drive to give back. Inspired by their very own Maplewood Senior Living HEART Foundation, they encouraged all to consider the act of giving. “Our mission is to give support and financial help to Maplewood associates and their families who find themselves facing challenging times of unexpected, life-altering circumstance,” noted Maplewood on LinkedIn. This generous fundraising mission calls for recognition! Fantastic work by those at Maplewood. Nevada HAND celebrates employee giving campaign At Nevada HAND, giving back to their communities is of the utmost importance. That’s why they created their employee giving campaign and this year, the organization raised nearly $2,000 to make the campaign flourish. The initiative celebrates Nevada HAND’s incredible staff and the funds help provide life-enriching resources for residents. “We are so grateful for the hardworking, generous employees who make up our organization and truly believe in our mission,” shared Nevada HAND on LinkedIn. We love seeing our clients give back to their employees and residents — nicely done, Nevada HAND! Spreading positivity through the new year   It’s great to see our senior living clients channel positivity and passion in creative ways, often partaking in fundraising efforts that change the world. Once again, a well-deserved congratulations to all for their inspiring efforts! We look forward to sharing more stories like these as we enter the new year. What’s inspiring you...

Did you know more than 54 million adults ages 65 and older live in the United States — roughly 16.5% of the total U.S. population? And by 2050, that number is projected to rise to an estimated 85.7 million — roughly 20% of the U.S. population? As the aging population continues to grow, more will be searching for adequate housing opportunities to fit their needs — from active adult to independent to assisted living, all the way to memory care. That means senior living operators will require effective methods to attract prospects, nurture leads and retain residents as demand grows and competition heightens.   Customer relationship management (CRM) software is the answer of today and tomorrow, and we created a fresh ebook to illustrate that. We’re excited to share this one! Explore the highlight below then read the ebook in full (spoiler alert, you’ll discover how RentCafe Senior CRM stands out from the crowd). New ebook explores CRM software By capturing and centralizing the data you need, an integrated CRM system accelerates sales and ensures a seamless prospect-to-resident journey. More specifically, the right solution helps operators: Simplify leasing Nurture leads effectively Boost customer service Streamline assessments Ensure compliance The ebook details each of these, sharing exactly how CRM software works to help your communities reach new heights. You’ll also see what makes RentCafe Senior CRM (Yardi’s integrated CRM solution) a differentiator. Want a preview? RentCafe Senior CRM is: Single stack Mobile-friendly HIPAA and SOX compliant Continuously evolving Guided by client feedback Also — unlike other CRM systems — RentCafe Senior CRM doesn’t require you to pay per user. You can add as many users as you’d like, from sales staff to caregivers, for one fixed cost. Same goes for our secure online portal, RentCafe Senior Living. Read the ebook in full We hope you enjoy the ebook (CRM Software: The Future of Sales & Marketing). If you’re ready for more info on RentCafe Senior CRM, our team would love to be your guide! Visit page 10 of the ebook and select “book a personalized demo” to get...

We always keep an eye out for unique initiatives driven by our senior living clients. Lucky for us, those are never in short supply! Today we’re featuring an inspiring program created by Pacifica Senior Living, Tech Tuesdays, which aims to help residents navigate technology (and find enjoyment through it, too). Pacifica shared an entire blog post with all the details, but see below for a highlight:   Pacifica’s Tech Tuesdays   As Pacifica says, the world of technology is constantly growing. Seniors are exposed to more and more systems used to complete daily tasks, communicate with others and even find entertainment.  That’s why Pacifica devotes Tuesdays to helping residents with any and all technology tasks, from operating video chats to social media platforms and telehealth visits. Another main driver for the program — Tech Tuesdays — is to help seniors learn the ins and outs of technology in an unintimidating environment. Residents are offered support with platforms like Zoom, Facetime and more. In addition to assisting seniors with tech-related needs, Pacifica also encourages residents to find the fun in technology. Wii bowling, virtual reality adventures, you name it — residents have varying entertainment options each week. So for Pacifica residents who may not feel tech savvy, this program offers an opportunity to learn something new, all while bonding with fellow residents and staff. How neat is that? Read more on Pacifica’s Tech Tuesdays. Learn about Pacifica Pacifica Senior Living builds their communities with residents’ lifestyles in mind. Offering personalized plans for each senior that comes through the door, Pacifica takes a customizable approach to care with options in independent living, assisted living and memory care. We’re proud to help Pacifica serve residents with our senior living solutions, including resident-facing platforms like RentCafe Senior Living. Learn more about how Yardi technology serves operators and their residents. Once again, shout out to Pacifica for their endearing program that helps residents live their best lives. Get more details on Pacifica’s Tech...

Have you read about the Best of the Best Awards — an initiative spearheaded by Argentum? The awards recognize innovative new programs in senior living and you guessed it, the 2022 winners are in! We’re pleased to recognize Benchmark Senior Living and Senior Lifestyle (our wonderful Yardi senior living clients), for earning a place on the Best of the Best list. Read on to learn about their award-winning programs. About Argentum Best of the Best Awards Released in a recent edition of Argentum’s Senior Living Executive resource, the Best of the Best Awards recognize programs, products and services that are improving the future of senior living. More specifically, those that solve a particular challenge or advance excellence in the industry. A total of six senior living organizations were recognized by Argentum this year, including Benchmark Senior Living and Senior Lifestyle. Award winner: Benchmark Senior Living Need inspiration for your onboarding department? Look no further! Benchmark Senior Living earned a place on the Best of the Best list for their Virtual General Orientation program, a hybrid learning model in which in-person instruction supplements online sessions. The program is offered weekly for new hires across the company. According to Benchmark, a key benefit of the program is time savings. To accommodate new hires before, staff members often spent hours planning and delivering live programming, which took time away from other pressing initiatives. With the new-and-improved blend of virtual and in-person onboarding, Benchmark now saves over 500 hours of staff labor each week. The program also helps Benchmark ensure their onboarding content is consistent across time and location, and gives new hires the opportunity to engage with staff from other communities in a virtual setting. Read more about Benchmark’s Virtual General Orientation program. Award winner: Senior Lifestyle In an effort to enhance diversity efforts, Senior Lifestyle launched their Better Together initiative — the program that earned their place on the Argentum Best of the Best list. Better Together includes educational programs that showcase diverse individuals, holidays and cultures each month within Senior Lifestyle communities. And to create the themes for each month-long program, Senior Lifestyle brought together community leaders and residents for brainstorming sessions. This resulted in creative ideas like a monthly calendar equipped with resources, games and celebration ideas to accompany each theme. At its core, Better Together creates a space in which people of different backgrounds feel represented. What better way to improve the community experience for Senior Lifestyle staff and residents? Read more on Senior Lifestyle’s launch of Better Together.  Read more From us here at Yardi, congrats to both Benchmark Senior Living and Senior Lifestyle! We love celebrating your innovation and dedication to making the industry a better place. Be sure to explore Argentum’s Senior Living Executive resource for more on the Best of the Best Awards. If you’d like more information on how Yardi supports our senior living clients, read our Senior Living Suite infographic to start....

Ready to energize your business this Fall? Visit the 2022 LeadingAge Annual Meeting + EXPO, an experience bringing experts together to converse, strategize and even form new partnerships. It’s a must-attend event for senior living professionals across the industry. Set for October 16-19, LeadingAge 2022 will host team Yardi at booth 1804. We’re ecstatic to be attending and invite you to come see the newest advancements to our senior living management software. For event details and steps on how to connect with our stellar team, see below. Get ready for LeadingAge 2022 Taking place at the Colorado Convention Center in Denver, LeadingAge 2022 offers a customizable experience for attendees. But regardless of which sessions you choose, one thing is certain: you’ll explore critical topics impacting the industry today. And you’ll get to chat with leaders who are shaping the future of senior care. That offers an exciting opportunity to gain fresh perspectives and develop strategies for your own organization. As LeadingAge puts it, progress is made together. You can find registration details on LeadingAge’s website and you can preview the schedule of events as well. Connect with Yardi It’s no secret that technology is playing a big role in senior living today. The right solutions can shift the way your communities operate — and provide care — for the better. Here at Yardi, we offer tools that do exactly that, all of which unite on a single platform. Sound interesting? Stop by booth 1804! If you want a more detailed look at the Yardi Senior Living Suite before the event, get in touch with us.   Here’s to networking, learning and growing at LeadingAge...

Who doesn’t love an event packed with networking, educational sessions and snazzy giveaways? AHCA/NCAL has it all — plus more — during their annual convention. AHCA/NCAL 2022 takes place from October 9-12 in the heart of Nashville, Tennessee. All this in mind, the AHCA/NCAL Convention & Expo is something we wouldn’t miss. We look forward to connecting with a fantastic array of senior living professionals throughout the 4-day summit! If you would like to meet with us, be sure to stop by booth 740. Learn about AHCA/NCAL 2022 ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The American Health Care Association and ​National Center for Assisted Living (AHCA/NCAL) represents long term and post-acute care providers across the U.S., with more than 14,000 member facilities. With such a large national footprint, AHCA/NCAL works to make the industry a better place on every level. And that translates to their annual convention which brings professionals together to discuss the challenges facing senior living today, as well as solutions for the future. AHCA/NCAL 2022 is full of impactful experiences for c-suite executives and community experts alike. Learn more about what’s in store from the AHCA/NCAL 2022 event schedule.   Get in touch with Yardi We make attending events like AHCA/NCAL 2022 a priority, as it allows us to join the conversations most crucial to senior living today. We kindly invite you to visit booth 740 to discuss where the industry is headed and how our senior living management software is here to support you. Feel free to stop by whenever it’s convenient, or fill out our AHCA/NCAL form to get a meeting scheduled.    Enter for a chance to win! Remember the snazzy giveaways we mentioned? If you visit booth 740 at AHCA/NCAL 2022, you can enter for a chance to win some Yardi swag. Simply leave us your business card to join our raffle of Wrapsody Noise Reducing Bluetooth Headphones. See you October...

Have you heard the term “active adult” lately? This buzzword and the meaning behind it was recently discussed in an eye-opening white paper by the National Investment Center for Seniors Housing and Care (NIC). The report — Active Adult Rental Properties: Defining the Emerging Property Type — seeks to educate the industry and potential investors by defining what active adult living entails. NIC shares never-before-seen property inventories, market trends, financial performance metrics and more. Keep reading for a highlight:   What are active adult properties? Active adult rental properties are age-eligible, market rate, multifamily properties that are lifestyle focused. That’s the definition NIC provides in an effort to clarify — and simplify — what active adult living means. They describe active adult rental properties as those that appeal to younger, healthier and more active older adults, often ages 55+. But how did active adult properties emerge? As NIC puts it, this segment of real estate comes in response to the preferences of a specific generation: baby boomers. Simply stated, baby boomers have lower acuity needs than residents in traditional senior housing environments, and they’re drawn to the lifestyle, convenience and amenities of conventional multifamily living but with residents of their own age cohort. So there you have it, a new style of real estate was born to meet the needs of these boomers — now referred to as active adults.   NIC shares what they refer to as “critical components” of the active adult rentals definition to provide more clarity: Age-eligible: The property must restrict residents based on ageMajority market rate: LIHTC (low-income housing tax credit) properties are excludedMultifamily: Excludes single-family home-only communities (SFH)Rental properties: Excludes for-sale propertiesMeals not included through property operations or base rent: The property does not include meals (lunch or dinner) or allowances/credits for mealsLifestyle focused: Affording the residents a setting and environment that helps them to thriveNot a static definition: The active adult definition and the property type is expected to evolve as the product matures You can read the full white paper for a more thorough breakdown.   More on active adult properties Looking for a more specific depiction of active adult properties? From average configurations to pricing, the NIC report covers it all. One key takeaway is active adult properties are a happy medium between multifamily and senior housing properties. To illustrate that point, NIC shares examples like the fact that active adult properties are designed for shared activities, with more common spaces than conventional multifamily housing, but less than your average senior housing property. Read more from NIC.   Progression of resident needs We’ve covered that active adults have lower acuity needs than today’s seniors. According to NIC, they associate senior housing with residents whose acuity levels are too high for their current lifestyle choice, and they want something different.   You can view their visually-appealing chart in the white paper, where NIC outlines how housing segments progress depending on resident care needs — starting with multifamily and active adult, then ending with skilled nursing and hospitals. Benefits of the active adult market There are several benefits that come with the emerging active adult market, from longer resident tenure to lower expenses. A big point of mention for investors is while active adult properties may be higher risk than those in multifamily, they’re less risky than traditional senior housing communities. The NIC white paper offers more interesting insights, so we encourage you to grab a copy.  Happy learning!...

You may be familiar with our senior living business intelligence solution, Yardi Senior IQ. This integrated system generates data at the click of a button to help operators make smarter, faster decisions. And when operators make informed decisions based on real-time data, senior living residents reap the benefits in the form of enhanced services and care. All that aside, today’s focus is to share the newest advancements Senior IQ has to offer. Read on for a short overview. Senior IQ releases enhanced dashboards and KPIs Starting with the clinical ADL’s dashboard, Senior IQ clients have access to three new KPIs showing resident counts for: Care plans not activated at admissionCare plans not activated quarterlyCare plans not activated annually In the clinical medications dashboard, three new KPIs exist in relation to medication orders. These offer resident percentages by property/care level for the following respective orders: Residents receiving antibiotic medicationRecently started antipsychotic/anxiolytic/hypnoticStarted antipsychotic/anxiolytic/hypnotic by CL For the clinical census dashboard, a single KPI has been added. Titled conversion from respite to permanent, this KPI shows the percentage of residents who have converted from a respite to permanent contract type in the past 12 months. In relation to KPIs that already exist in the clinical census dashboard, new columns have been added in the drilldown grid KPI to show more details. Moving on to the clinical pressure ulcers/injury dashboard, the average length of pressure ulcers KPI has been renamed to average duration of pressure ulcers/injury. Last but not least for KPIs in Senior IQ, an occupancy type filter has been added under dashboard filters, giving clients the option to switch between physical and financial occupancy. Contact us If you’re already utilizing Senior IQ and have questions about the latest functionality, reach out to your sales rep anytime. If you haven’t started your journey with this single connected solution just yet, contact us to learn...

It’s officially National Assisted Living Week (NALW), an annual celebration of those who reside, work and volunteer in assisted living communities across the United States. The commemoration is spearheaded by the National Center for Assisted Living (NCAL) and same as past years, we love spreading the word here on The Balance Sheet. If you haven’t heard about NALW, not to worry! We’re here to share the meaning behind it, this year’s theme and tips from NCAL on how to celebrate. Celebrating NALW 2022 NCAL does a fantastic job each year in providing resources — like their annual planning guide — to help communities maximize their National Assisted Living Week celebrations. And this year’s planning guide centers around the 2022 theme: joyful moments. The theme stems from the challenges the industry has faced in the past two years, serving as a reminder to find happiness, joy and fulfillment in life’s moments. Described by NCAL as “especially meaningful,” the theme encourages communities to engage residents and staff with moments of joy. Those moments can be sparked through a variety events and activities. Fortunately, NCAL is here to guide us with suggestions that not only create joy — but also adhere to COVID-19 infection control requirements to keep everyone safe. To name a few, NCAL suggests putting together: A slideshow of residents and staff doing activities that bring them happinessAn arts and crafts event utilizing joyful objects like flowersA virtual or outdoor exercise classA furry friends date, bringing animals in from a local shelterAn outdoor concert, dance, sing-along or even a silent disco As NCAL puts it, the possibilities are endless! The meaning behind NALW Established in 1995 by NCAL, National Assisted Living Week is a time for residents, their loved ones, staff, volunteers and local communities to recognize the role of assisted living in caring for America’s seniors, as well as individuals with disabilities. The annual observance encourages assisted living communities around the nation to host events that celebrate the individuals they serve, while educating members of the public about this important aspect of long term care. Learn more about NALW and ways to get involved. Spotlighting Yardi clients With NALW spanning from September 11-17, our senior living clients have started giving thanks and sharing their celebrations on social media. Be sure to check out posts from Maplewood Senior Living, Westmont Living and Nevada HAND — plus more! Join the #NALW conversation Whether you’re attending a NALW celebration or simply wish to bring awareness to the observance, use #NALW on social media! And from all of us at Yardi, happy NALW. We’re proud to highlight this year’s theme and extend our thanks to those across long term care for all that they...