RentCafe Senior Living

New Yardi product

By Erica Rascón on Oct 7, 2015 in News

Yardi recently released RentCafe® Senior Living™, the latest addition to the Yardi Senior Living Suite™. This much anticipated tool makes it easier than ever for senior care providers to promote transparency and engagement with seniors and their responsible parties.

Imagine one fully integrated site that allows your clients to monitor the care experience and communicate with care providers. Now imagine that the same portal allows residents to make payments and track maintenance requests. With these features combined, you’ve only brushed the tip of iceberg. RentCafe Senior Living is capable of so much more.

RentCafe Senior Living fuels customer satisfaction by combining access and convenience. From a desktop or mobile device, residents and their loved ones can take an active role in the care experience. Lengthy wait times on the phone and restricted office hours no long impeded access. With RentCafe Senior Living, users have resources at their fingertips.

At any time, authorized users have access to resident health records, prescriptions, activities calendars and participation logs. Residents’ loved ones can rest assured that their senior is cared for and enjoying the amenities that the community has to offer.

One of the most popular features of RentCafe Senior Living is the convenient online bill pay tool. Authorized users can access current and past statements. They then have the choice to make a single or reoccurring payment. Withdrawal options include ACH, credit card and debit card accounts.

If there is ever a question, users can contact the care provider directly. Problems are reported and tracked in real time. Both users and care providers stay up-to-date on the most recent developments.

Another popular feature is the maintenance request option.  Web savvy residents or visitors can report problems and track follow-up efforts from their smartphones. Service requests initiated through RENTCafé Senior Living populate the advanced maintenance modules and mobile apps of the Yardi Senior Living Suite.

Digital access to daily care protocol can minimize routine calls and visits to your front office. As a result, onsite staff can focus on providing quality care to residents. With greater focus, your community will reap the benefits of resident satisfaction, accurate reporting, and efficiency.

All relevant data collected by RentCafe Senior Living is conveniently updated into Yardi Voyager. Senior Living Suite clients can track the senior care experience from the first contact with prospect through the move-out process. Cut costs on redundancies, errors, and printing with one smooth, integrated system.

Yardi crafts each feature of RentCafe Senior Living to provide convenience and accuracy for companies and their clients. When clients are happy, it is reflected in your retention rates and revenues.

To learn more about RentCafe Senior Living and its integration into The Yardi Senior Living Suite, join our webinar.