Power your portfolio with Voyager 8 Senior Housing

By Amy Reinholds on April 28, 2025 in News Senior Living

How can senior living communities effectively manage operations, reduce costs and make informed business decisions? Running one community is like operating three businesses in one — a hotel, a restaurant and a care center. What if you manage a diverse portfolio of multiple communities? Voyager 8 Senior Housing is a powerhouse platform designed for senior living providers of all types and sizes. It simplifies operations with a single login to a unified platform.

We’ve been listening to clients who share their challenges, and this month we’re rolling out our latest generation of Voyager Senior Housing.

With the Voyager 8 upgrade, you have access to:

Powerful reporting tools that provide real-time, cross-portfolio insights, built on faster and more scalable technology
Everything you need for leasing, accounting, resident records, maintenance and more — with simpler navigation between functions
An easy-to-use interface that ensures team productivity with streamlined work processes, role-based navigation and easier ways to communicate with resident contacts
Top-notch customer support to guide you every step of the way, along with automatic, incremental product updates

Let’s walk through a few scenarios of how senior living providers can streamline work processes and enhance team productivity and communication.

Managing your community from an intuitive interface

A cleaner, more intuitive interface is designed to focus on daily tasks for senior living staff. The easy-to-use interface also helps onboard new staff members quickly. When first logging in, employees see a dashboard with a snapshot of real-time community statistics and data, with capabilities specific to job role and security settings. Many elements are customizable for each employee’s specific needs.

For example, staff can see upcoming time-sensitive tasks that need to be completed, such as move-ins, move-outs and transfers. Depending on their roles, employees might see open accounts receivable and accounts payable, a pie chart of total residents by status or occupancy information like available units.

Smoothing workflows for resident services

Resident records contain easy-to-navigate overviews of services for the selected resident, across all departments. Staff can manage services for each resident, including viewing contract terms, services and charges. They can even manage how payments are distributed across multiple payers.

For example, staff might modify a meal plan or add new care services for a resident. If care costs are paid for by long-term insurance or multiple family members, staff can easily access this information and see the updated amounts that are due.

Keeping track of communications

Employees work with resident information as part of various workflows, such as billing, payments, move-ins or care. With Voyager Senior Housing, a communications hub keeps track of contact information. Staff can email directly from the dashboards where they are working.

Staff who are processing a new move-in might email the primary payer to answer questions about payment schedules or banking information. Directly from the Voyager Senior Housing window where employees are working, they can click the email address, type a message and send. A record of the communication stays with the resident record for future reference.