Streamline Move-Ins

Senior Living Case Study

By Natalie Mahn on Nov 18, 2024 in Senior Living

Paper leasing poses significant challenges for senior living operators. In addition to being error-prone, paper processes are also time-consuming and costly to maintain.

Fortunately, innovative solutions exist to alleviate these challenges — including our mobile-friendly, integrated CRM solution: RentCafe Senior CRM. Take it from Morning Pointe Senior Living, an organization with 38-plus communities using the electronic leasing in RentCafe Senior CRM to build success today.

We spoke with the Morning Pointe team to learn more about their journey (including the challenges they faced before Yardi and the success they’ve since experienced). Enjoy the recap below, then read the full case study.

The challenge: Tedious paper processes

Morning Pointe previously used paper to generate leases, collect signatures and store records. With lease agreements averaging at 80 pages each, daily processes were time-consuming, susceptible to errors and costly to maintain.

The solution: Seamless electronic leasing

Morning Pointe now operates with RentCafe Senior CRM, our fully integrated sales and marketing solution that offers a seamless electronic leasing workflow. Communities are mitigating errors, empowering staff and experiencing significant time and cost savings.

The results: Time savings, cost savings and more

With RentCafe Senior CRM, Morning Pointe is streamlining every stage of the leasing workflow.

Time savings: Rather than devoting time to printing and assembling paper leases, Morning Pointe can now generate documents with ease — all digitally. With RentCafe Senior CRM offering intuitive features to quickly create, sign and store every file needed, communities are saving approximately 1.5 hours per move-in.

Going paperless: With help from RentCafe Senior CRM, Morning Pointe is reducing costs, mitigating errors and eliminating wasteful practices. With all documents centralized on an electronic platform, leaders rest assured that they’re operating efficiently — and being environmentally friendly.

“Switching from our old paper system to the digital leasing program by Yardi has helped bring Morning Pointe forward in technology — and in customer service,” shared Doru Mihaescu, vice president of information technology at Morning Pointe.

Explore the case study with Morning Pointe

Ready to see more of Morning Ponte’s success? Read this short client spotlight, then explore the full case study.

Have questions for us on RentCafe Senior CRM? Reach out to team Yardi anytime.