Tips from the Teachers

YASC DC 2014

By Erica Rascón on May 20, 2014 in News

The Spring 2014 Yardi Advanced Solutions Conference will take place in Washington, D.C. on May 28-30. The conference offers engaging sessions led by Yardi experts who provide clients with the opportunity to enhance their understanding of Yardi’s software and services, participate in panel discussions with industry leaders and peers, and get helpful solutions at one-on-one computer labs.

The Balance Sheet presents a quick primer on this spring’s conference. Tips from Teachers invites you to discover the hottest classes, gain insights from instructors, and explore the best features of DC.

Meet a few of Yardi’s instructors and moderators. We hope you’ll have the chance to check out their classes!

 

Blair Kramer, Implementation Training Specialist, PopCard

What are you teaching at YASC DC 2014?  Basics of PopCard Usage

Why are you a strong teacher/moderator?  I am genuinely passionate about PopCard.  Prior to joining Yardi, I worked in the multi-family industry for 10 years and I understand the importance of lead management.  I work very hard to ensure that my classes are not only educational but entertaining as well.

Which class(es) do you think will be the most popular at YASC DC 2014?

Introduction to Voyager 7S.  7S is our newest release and there are many advantages to upgrading.  Voyager 7S boasts browser agnostic capabilities, AJAX, a full mobile platform, and expanded search features.

What value does YASC offers for clients?  YASC attendees don’t just have the opportunity to attend a myriad of classes, they are able to network with fellow Yardi users and employees to discuss ways that they can more efficiently utilize their current Yardi products as well as learn about Yardi’s newest solutions.

What do you enjoy most about teaching at YASC?  I love meeting our clients face to face, hearing success stories, and working with clients that are facing challenges to ensure that they get the information that they need to be successful.

What’s your favorite thing about DC?  Georgetown is just beautiful!  You can have dinner and drinks on the waterfront, tour historic homes, and shop the Book Hill area for fun antiques!

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Christi Duffey, Team Leader, Affordable Housing

What are you teaching at YASC DC 2014? Affordable Tenant Ledger Clean Up, AR Tie Out Part 1 and 2, as well as the Affordable GPR Journal Entry

Why are you a strong teacher/moderator? I believe in telling the audience what I am going to tell them, tell them, and then telling them what I told them again is key to presenting an informative and effective class. I also like to present the information in a way that fits each audience.

Which class(es) do you think will be the most popular at YASC DC 2014? Affordable Tips and Tricks and Affordable New Features

What do you enjoy most about teaching at YASC?  Meeting the clients!

What’s your favorite thing about DC?  I enjoy the architecture and history. The monuments are beautiful and I like being in DuPont Circle.  The brownstone buildings are my favorite.

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Heather Ishmael McArthur, HousingCafe QA Specialist Programming / Development

Which class(es) do you think will be the most popular at YASC DC 2014? HousingCafe for Affordable and PHA

What value does YASC offers for clients?  It is a great opportunity to get an overview of all of the products that Yardi offers, as well as in-depth knowledge about the parts of the software an individual uses on a daily basis.

What do you enjoy most about YASC?  Conferences are a lot of fun.  For me, they are a great experience for getting to know the clients.  In the general sessions, I met some really fun clients and we had a great time conversing and dancing.   We made sure to find each other for meal times to catch up on the day. 

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Matthew Scott, Technical Account Manager, Payment Processing

What are you teaching at YASC DC 2014? CheckScan Payment Processing

What makes you a strong teacher/moderator? I believe my passion for our Payment processing products along with my natural desire to help people is what makes me such a strong teacher.

Which class (es) do you think will be the most popular at YASC DC 2014? Introduction to Voyager 7s

What value does YASC offers for clients? YASC gives an inside look at what is coming down the pipeline. It’s also an excellent place for networking. I am a big believer in synergy: the group can always do more than the individual parts that make up the group.

What’s your favorite thing about DC?  I like the upbeat energy of the city and its people.

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Winnie Huynh, Senior Technical Account Manager, PHA Client Services

What are you teaching at YASC DC 2014? PH140 Resident Service Tracking

What makes you a strong teacher/moderator? I believe my strength is in my ability to connect with the audience and to present the material in a way that is both engaging and informative.  My goal is to have the client walk away feeling like that was time well spent.

What value does YASC offers for clients? In addition to the wealth of Yardi knowledge all centralized in one location, there is great value in the exchange of information and ideas between clients.  There is no better place to network with those who are working in the same industry with the same software who face the same obstacles.

What do you enjoy most about teaching at YASC?  Meeting the clients!  Being able to associate a face with a name motivates me even more to push to that next level of client satisfaction.

What’s your favorite thing about visiting DC? Lucky me, I have family in DC so that speaks for itself.  Also, the red panda at the DC Zoo is not only rare but too cute to be missed!

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Stephanie Mayes, Senior Technical Account Manager, Residential , Client Services

What are you teaching at YASC DC 2014? Property Takeover and Data Conversion

Why are you a strong teacher/moderator? I present material in a detailed manner that’s easy to understand and follow so it makes sense to the user. They are able to take what they learned from my class and apply it to their business processes.

Which class(es) do you think will be the most popular at YASC DC 2014? Introduction to Voyager 7S, The Roundtable and Best Practices classes.

What value does YASC offers for clients? YASC offers overviews of the products and services we offer now and what’s to come. More importantly, it offers clients the ability to network with each other. As an account manager, clients always ask, “What do other clients do?” This is one of the most challenging questions to answer as I can only guide, not steer, on how to use the system but not how their business should use the system. Other clients that attend YASC, however, can answer this question for their peers.

What do you enjoy most about teaching at YASC? I enjoy clients learning something new or doing something in a smarter, not harder, way that they can apply going forward at their business.

What’s your favorite thing about visiting DC? I love the fact that I don’t need a car to get around. It’s very pedestrian friendly and they have great public transportation if I want to get out and see the monuments and museums. The city is charming and the culture is appealing. It’s just a fun place to visit!