Industrial Thrives Feb26

Industrial Thrives

Industrial real estate continues to see strong rent growth and high demand, driven by pandemic-prompted online shopping trends. Industrial rents averaged $6.44 per square foot in January, a 5.1% increase over the last 12 months, according to a new CommercialEdge Industrial National Report. Even as vaccinations ramp up and more people return to more normal-looking lives, demand for industrial is expected to stay strong. New leases signed in 2020 often included premium pricing, with the average rental rate for new leases signed in the last 12 months at $7.50 per square foot. The average vacancy rate was 6.0%. Continued demand for industrial space will sustain rent growth and drive vacancy rates lower. “We expect that demand will continue to increase even if e-commerce does not match its blistering 2020 growth rate. E-commerce has a continued role to play, and last year likely signaled a structural shift in consumer preferences more than temporary changes in behavior. Retail as we knew it has changed, and in its place warehousing and distribution have increased in importance,” say analysts. An improving global economy, ramped up trade volume and inventory replenishment for retailers will be additional drivers. Sector investment activity is healthy and growing as well. The fourth quarter of 2020 now has the highest sales volume of any quarter since Yardi Matrix began collecting industrial data, with $11.9 billion of sales completed. Properties fetched an average price per square foot of $100, an 18.2% increase year-over-year. Find more trend and data insights in the latest national industrial report from CommercialEdge. CommercialEdge provides extensive property data that includes transaction, ownership and debt information, offering nationwide coverage across all commercial real estate asset types. Use the platform to uncover vital market data and get insights with the latest lease and...

Validus Senior Living...

Lindsey Hacker is the CFO of Tampa, Fla.-based Validus Senior Living, which manages facilities for independent living, assisted living and memory care in Florida, Georgia, Louisiana and Texas. Hacker joined Validus in 2017. Here she offers insight into the twin challenges of providing exceptional care while innovating. The following is excerpted from an interview published in Multi-Housing News. How have you been ensuring the safety of residents and staff since the onset of the health crisis? What changes do you expect to be temporary and what is here to stay? Hacker: Like most of the world, our entire operating model needed to shift very quickly to ensure the safety of our residents and teams. Mask usage, hand hygiene, social distancing and personal protective equipment are now second nature. We screen all associates and any vendors or visitors and take their temperatures prior to allowing entrance to the building. Our cleaning process and solutions changed to using nontoxic chemicals against COVID-19 and performing more frequent cleaning. We added ultraviolet light technology, which is not common in assisted living. These UV light cabinets give our teams the ability to sanitize and disinfect items in less than 5 minutes—perfect for high-touch items like keys, phones, eyewear and our iCare technology devices. I think the pandemic has made us have a stronger focus on all aspects of infection prevention, so although we are hopeful we will not have to remain 6 feet apart, many of the other precautions will remain. Now that vaccines have become available, how is Validus approaching the vaccination process? Hacker: We are approaching it with education, positive reinforcement and role modeling. For our residents, we are seeing very high participation rates, which is very encouraging and not completely surprising since this generation saw polio...

Highest-Ranking Office Sales Feb24

Highest-Ranking Office Sales

Since 2000, the U.S. office market has witnessed a good share of trophy deals, which is usually a sign of strong market conditions. Using CommercialEdge data, the following is a review of the top 50 office deals of the last 20 years. Specifically, the report looked at office buildings of at least 50,000 square feet in size and mixed-use properties that have more than 50% office space (for further details, read our methodology). Additionally, the report highlights major deals in the Northeast, Midwest, South and West, as well as best-selling Class B office spaces and properties less than 250,000 square feet in size. #1 Office Deal of the Last 2 Decades: $2.8 Billion Sale of GM Building New York City occupies the first 12 spots within the list of top office deals of the last two decades – an unsurprisingly dominant presence in the ranking. As for office deals outside of New York City, only 11 transactions made the cut — with more than half of those being portfolio deals. The highest-ranking office deal from outside New York City was the $1.64 billion Century Plaza portfolio in Los Angeles. Sold by General Motors in 2014, the three-building portfolio totaling 3.3 million square feet placed 13th. Boston features four entries on the list, led by 500 Boylston and 222 Berkeley in 23rd place. EQ Office sold the 1.3 million-square-foot Boston office space to a joint venture between Oxford Properties Group and JP Morgan Chase in 2015 for $1.3 billion. Notably, several buildings were sold twice since 2000, fetching top prices each time. One such property is the General Motors Building in Midtown Manhattan, which also ranks as #1 office sale since 2000. Boston Properties paid $2.8 billion for the office tower located at 767 5th Ave. in 2008. The office tower had previously been sold in 2003 for $1.4 billion — landing it in 18th place for a second entry on the top 50 list. Another property with double entries in the list is the News Corporation Building, anchored by media giant Fox News. Located at 1211 Avenue of the Americas, its $1.52 billion sale in 2006 was the first sale to land it a spot on the list — in 15th place. Then, in 2013, Montreal-based Ivanhoe Cambridge acquired a 51% stake in the property for $855 million, enough to hand it the 50th position on the list. Highest-Ranking Office Deal of 2020 Falls Short of $1 Billion Mark for First Time Since 2012 In 2020, the $900 million sale of 330 Madison Ave. landed in first position, followed by the $810 million transaction of the former Master Printers Building — both in New York — and the $729 million sale of 245 Summer St. in Boston. It’s worth noting that the last time the leading office sale of the year was less than the $1 billion threshold was in 2012. At that time, Singaporean wealth investment fund GIC Real Estate paid $851 million for the 48-story 101 California in San Francisco. Likewise, the highest-ranking office deal in the West last year was the $664 million deal for the Transamerica Center in San Francisco, which was closed by a joint venture between SHVO and Deutsche Finance. In addition to the iconic Transamerica Pyramid, the transaction also included the 185,000-square-foot office building at 505 Sansome St. and the 52,000-square-foot property at 545 Sansome St. By comparison, Apex Capital Investments closed a $187 million deal last December for the 352,000-square-foot Grand 2 at Papago Park Center in Tempe — the priciest sale of a Phoenix office space for rent in 2020. Two other transactions of Tempe office buildings close out the ranking, trading for less than half of that amount: Discovery Business Campus – Northern Trust III for $65 million, and the Park Bridge and Park Garden at Fountainhead Corporate Park for $62 million. To the west, there was a much tighter race for the first...

Kern County Feb22

Kern County

The Housing Authority of the County of Kern, headquartered in Bakersfield, Calif., will implement Yardi’s Rent Relief cloud-based software to support its Emergency Rental Assistance program. As an administrator of federal stimulus funds directed towards helping households and landlords recover from the economic impacts of COVID-19, Kern expects to disburse millions in funds over the coming months. The emergency rental assistance program is designed to prevent loss of housing by supplementing rent payment for households impacted by the pandemic and by helping landlords keep current with mortgage payments. Kern County weighed the merits of several software providers before selecting Yardi. “Centralizing emergency rental assistance onto an end-to-end, single platform that tracks everything from initial application to executing payments will make us more efficient and enable us to operate with complete transparency. Yardi has a documented history of processing millions of monthly financial transactions as well as creating cloud-based interfaces for end users and housing staff. I expect Rent Relief will leverage that experience for the benefit of our community and staff,” said Stephen Pelz, executive director of the Kern County Housing Authority. Rent Relief powered by Yardi is a new solution that leverages decades of technology development and client support. Rent Relief offers portals for households to submit applications for assistance including easy upload of supporting documentation. Kern County housing staff will be able to log on to view and process applications, disburse funds to renters and landlords and easily produce the data for state and federal oversight offices. “Yardi is committed to help agencies keep renters housed as we endure the pandemic. We have nearly four decades of experience developing this type of full-service technology,” said Chris Voss, vice president of affordable housing at Yardi. Learn more by visiting RentRelief.com or attend an upcoming webinar. State and local...

Time for Fintech

Fintech emerged in the 21st century and the term was applied to the technology employed at the back-end systems of established financial institutions. These days, it includes multiple industries including education, retail banking, fundraising and the nonprofit realm, among others. Additionally, it includes the development and use of cryptocurrencies, such as bitcoin, and describes various financial activities including money transfers, depositing a check with your smartphone, applying for credit, raising money for a business startup and many other, generally without human assistance. The use of technology has increased significantly in the past years, but especially last year as the need for touchless interactions grew. As of now, businesses rely on technology for payment processing, e-commerce transactions and accounting. Contactless payments are now the norm. According to a report by KPMG, financial institutions have invested more than $27 billion in digital innovation and fintech since 2015. Tech giants such as Google, Amazon, Facebook and Apple started with digital payments and moved on to more serious business. In 2019, Apple launched its credit card with Goldman Sachs which eliminates processing fee and also provides a layer of privacy and security. Last year, Google launched a checking account product in partnership with Citigroup, which will be available through the Google Pay app. As part of stepping up its fintech game, Amazon offers mature financial services across payments and lending to 100 million Prime customers, and in India the company offers Amazon Pay credit card with ICICI Bank. Earlier this year, Walmart announced that is launching its own fintech startup in a joint venture with Ribbit Capital. This partnership combines Walmart’s retail knowledge with Ribbit’s fintech expertise with the end goal of providing tech-driven financial experiences for customers and associates. The retail mogul already offers some financial products such...

Flexible Office Space...

Adaptability bolsters the longevity of any organization. Yardi commercial market experts have observed that many urban and suburban office owners are transitioning to more flexible site models. The smoothest transitions occur when they are supported by integrated technology. Brian Sutherland, vice president of commercial sales at Yardi notes, “We will continue to see a lot more flexibility in the future of office. There is increasing demand for flexible workspace. Clients seek asset management and construction products as their urban and suburban offices convert into more versatile, mixed-use spaces.” Office spaces embrace the transition to more flexible workspaces Among office spaces, suburban sites have remained steady during the pandemic. Though they were not as vulnerable as their urban neighbors, many suburban office owners are exploring flexible spaces to adapt to tenant demand. As many tenants implemented remote work policies for employees, the daily demand for office space declined. Months later and moving forward, many tenants have announced hybrid office models that permit occupants to share socially distanced workspaces on a staggered schedule. Common areas are expanding to accommodate healthy and flexible work conditions. Some urban offices are taking the shift to adaptable spaces even farther. “To leverage current conditions, owners transform office assets into mixed-use facilities including traditional offices, flexible workspaces, retail and even multifamily,” reports Robert Teel, vice president of global solutions at Yardi. Technology tools to support the transition to flexible workspaces The transition to more accommodating spaces has resulted in an increased demand for technology. Solutions for construction management provide visibility into projects and cost management as owners transform buildings to meet the changing needs of the market. Short-term leasing and space management solutions help owners drive revenue in any space while promoting occupant safety. Vendor management, vendor compliance and procurement systems...

#YardiLove Feb17

#YardiLove

Compassion takes on a lot of forms. Sometimes it’s the coworker who helps you troubleshoot an issue for a client. Other times, it’s like coworkers coming together to support a peer during their darkest hours. The Yardi Atlanta team recently celebrated a virtual Valentine’s Day that showcased compassion, love and camaraderie in their many forms. #YardiLove in Atlanta Organizers Michelle O’Neal and Carolyn Goldin encouraged employees to share their appreciation for their terrific teammates by visiting the office’s Confluence page. There, they could post Valentines “javascript style.” In the comments section, teammates left kind notes, GIFs and memes to brighten one another’s day. They could also post a picture of themselves with their favorite Yardi employee(s) or Valentine(s). The contest encouraged Yardi employees to celebrate togetherness even while they are apart. O’Neal explains, “I think we all are searching for ways to reconnect with our friends and colleagues.  Because Valentine’s Day is thought of mostly for love relationships, we thought we’d play off the relationship idea and swing it towards the relationships we have here at Yardi. We are a tight-knit culture that enjoys the social aspect.” The photo submissions showcased the creativity of Yardi Atlanta. They shared digital collages, screenshots of Teams meetings with fun backgrounds, wedding photos, as well as group pictures taken in past years. Each collaborative effort confirms that team spirit and Yardi’s corporate culture are alive and well, even in our remote work environment. Some employees opted to also share their images and kind words on social media under #YardiLove. Carolyn Goldin, consulting practices at Yardi said, “We wanted to share the #YardiLove especially because we haven’t connected with officemates who aren’t on our immediate teams in a while.” Participants were eligible to win Tango gift cards in a...

Yardi Gras Feb16

Yardi Gras

Who knew that the 2019 “Yardi Gras” celebration at YASC DC would be a prescient window to the future? This year, instead of typical Fat Tuesday revelry, the citizen of New Orleans are celebrating in a very different way: at home, due to the ongoing pandemic. It’s a theme we’re all familiar with at this point, after nearly a year of working, living life and celebrating milestones – all from home. Our yards may be very familiar at this point, but they are also a creative space for expression and fun. Nowhere is that more true than in New Orleans today. Historic Tradition, Reimagined “Since 1857, Mardi Gras celebrations in New Orleans have been called off only 14 times, because of war, mob violence, or labor disputes,” reports Bloomberg News. “This year will be the 15th. Much as the city came together after the devastation of Hurricane Katina, turning Carnival into a celebration of hope amid the mourning, Crescent City citizens are still letting the good times roll and supporting each other while they’re at it.” Originally, Yardi Gras, as city officials are calling it, began as a fundraiser. The Krewe of Red Beans was looking for a way to help the artists who create the city’s typically over-the-top parade floats. With no parades, no income was coming in. After the fundraiser as publicized, the idea gained grassroots traction – often on actual grass. As a result, this year there are more than 3,000 “house floats” at individual homes around New Orleans and beyond. A Spirit of Celebration “It’s a spirit of celebration just like that we had in Washington D.C. at YASC two years ago,” said Tim Hoover, creative director for Yardi. “We brought in Sierra Green and the Soul Machine to entertain...

Asia Tech Outlook

Real estate companies in Asia have ramped up investment in technology in response to the COVID-19 pandemic, finds a recent survey of major real estate firms by independent news source Mingtiandi. The research, which was conducted in collaboration with global real estate technology provider Yardi®, finds 70 percent of real estate companies are scaling up investment in property technology (proptech). The results of the survey, Tech Adoption in Asian Real Estate, builds on a similar report from Mingtiandi in 2017. “Our latest survey results unearth a major shift towards proptech adoption in our region,” says Bernie Devine, regional director of APAC sales for Yardi. “Change was underway well before 2020, but COVID-19 has heightened the urgency and amplified the risks of inaction.” Proptech, innovative technology that improves core processes and business models, is turning real estate on its head. Metaprop, one of the world’s largest early-stage proptech venture capital firms, predicts that proptech innovation will deliver $205 billion of new value to the global real estate industry over the next five years. “Real estate leaders are rolling out technology to support more frequent and accurate reporting, deeper data analysis, and technology that underpins safety and efficiency,” explains Devine. A total of 180 real estate specialists – more than a third with assets valued at over US$1 billion – took part in the survey in August 2020. Thirty-nine percent of respondents were from Hong Kong, 26 percent from Singapore and 12 percent from China. Among the key findings, 35 percent of companies said Asia was still trailing the West in terms of tech adoption, down from 56 percent in 2017. Thirty percent said the region was leading the way – up from 12 percent three years ago. “There’s a growing perception that Asia is closing...

Black Innovators in Tech

The technology that you’re using to read this blog post was created in part by a black innovator. The smartphone that’s beside you and the streaming service that you use for your favorite shows are both the contributions of black scientists and mathematicians. This is astounding considering that only 1% of tech entrepreneurs in Silicon Valley are black, per a recent report. African Americans made strong contributions to technological advancement throughout the Golden Age of Invention. They paved the way for, and participated in, the boom of Silicon Valley and subsequent tech hubs. We’ve compiled just a few tech powerhouses in this list, focusing on contributors to computing. Where would we be today without video conference calls? Better question: where would we be today without Marian Croak? Croak is the pioneer of Voice over IP, technology used to communicate via audio and video while using the internet. She holds more than 100 patents in VoIP technology with an additional 100 currently in review. Croak serves as vice president of Engineering at Google. High speed internet is also a household name thanks to Victor Lawrence, an electrical engineer and pioneer in global telecommunications. His contributions helped to bring greater accessibility to high-speed connections. Because of his work, small businesses and households have access to broadband, DSL, HDTV technologies and wireless data transfer. Additionally, his work has advanced data encoding and transmission, modem tech, chip design, ATM switching and protocols, as well as audio and video coding. In short, the U.S. economy might not have survived the pandemic without Lawrence. Ever heard of an electret microphone? You likely use one every day. James West invented the first practical electret microphone. It is used in many smartphones, cameras and digital recorders. What made his take on the electret microphone unique is that it uses a charged material instead of a cumbersome polarizing power supply. Inventor and engineer Otis Boykin was a tech master with range. He improved everything from common household items to military technologies. He held 28 patents and his electrical resistors are used in computing devices, missile guidance as well as pacemakers. His innovations resulted in safer and more efficient resistors, which promoted the mass affordability of electronic devices. Roy Clay stands among Silicon Valley’s earliest pioneers. His earliest notable work is as a research and development director with Hewlett-Packard (HP)’s computer division in the 1960s. He went on to create Rod-L Electronics, which is a world leader in developing electrical safety testing equipment. One invention includes dielectric withstand testers that protect personal computers from electrical surges. During the same time and practically down the street, Mark Dean was developing the earliest IBM PCs. He pioneered three of IBM’s nine original patents including the first gigahertz chip. We can also thank him for color PC monitors. (Do you remember when they were green and black? Yikes.) Dean and his partner Dennis Moeller created microcomputing systems with bus control for peripheral process devices. That means you can plug in speakers, disks drives and other peripheral items to ports on your desktop and laptop devices. As early as 1999, he launched development for a voice-activated tablet. Fast-forward and Dean is still a contributor to the industry as CTO for IBM Middle East and Africa. Paving the way for Clay and Dean was Frank Greene, a leading technologist responsible for high-speed computer systems in the early 1960s. He is also the founder of Technology Development Corp. and ZeroOne Systems, Inc. a venture capital firm for minoritized groups. Etta Falconer is another noteworthy technology trailblazer who dedicated much of her life to the advancement of marginalized groups. Falconer began her career as a mathematician and soon became one of the first black women to earn a master’s degree in Computer Science. She then dedicated herself to increasing the number of black women in mathematics and math-related careers by teaching at Spelman College, a historically black university in...

Senior Care Strengthened

Senior living community operators use portfolio-wide information compiled by Yardi Senior IQ to improve revenue, expenses, care and efficiency. The business intelligence solution contributes even more to fast, smart decision-making with the recent addition of Staffing Analysis. Staffing Analysis helps ensure that every work shift has the optimal number of care staff with the right amount of caregiving, nursing and other skills needed to meet care requirements. It does so by automatically drawing resident care information from Yardi EHR, an electronic health record system, then presenting the care staff, task time allotments and skillsets for each shift on a dashboard. If Staffing Analysis shows a shift is overstaffed or understaffed by care staff or skillsets, managers can transfer tasks or staff with drag-and-drop functionality. And when care plans change in Yardi EHR, the Staffing Analysis dashboard automatically resets task time allocations. As a streamlined staff efficiency tool, Staffing Analysis enables executive directors, lead nurses and others to leverage existing care records without interfaces and eliminates the inconvenience of compiling multiple reports, preparing spreadsheets or rekeying data. “Staffing Analysis combines the clinical aspects of senior care with finance and marketing to make Yardi Senior IQ a complete and fully integrated business intelligence solution for community operators,” said Ray Elliott, vice president of senior living for Yardi. Learn how Yardi Senior IQ and the rest of the Yardi Senior Living Suite create a comprehensive technology platform for senior living...

Emergency Rental Assistance Software

State and local housing agencies across the country are tasked with implementing emergency rental assistance programs for households and landlords in a secure, equitable and expedient manner. Funded by federal stimulus dollars, emergency rental assistance programs will help keep people housed as the U.S. recovers from the economic impact of the COVID-19 pandemic. The initial funding for the Emergency Rental Assistance program was $25 billion, which must be used promptly to support households struggling to pay rent and landlords who may have missed mortgage payments due to renter delinquency. Additional funding is also expected to be allocated by Congress. To disburse funds to eligible households, housing agencies must qualify applicants, track housing status (including offering support services) and complete the rental assistance deployment. Getting assistance funds to the right accounts with complete transparency and as efficiently as possible is a nationwide effort, and one that trusted real estate technology provider Yardi, a 40-year contributor to industry innovation, has the expertise to support. Yardi has released a new end-to-end software solution designed specifically for emergency rental assistance management called Rent Relief. This emergency rental assistance program (ERAP) software has online portals for applicants and tenants, automated workflows to qualify applicants for assistance, and secure technology to compete financial transactions. Rent Relief powered by Yardi provides an online portal for households in need to apply for rental assistance. The portal guides the user through the process of answering eligibility questions and uploading required documentation. Housing agency staff can then log in to Rent Relief to complete the steps of verifying eligibility for assistance. Staff can communicate online with applicants to advise of case status updates, missing information, determinations of eligibility and more. Steps required to qualify vary by state and are configurable within Rent Relief. Rent Relief is also the way approved households will receive funds in their bank account. The transactions are transparent and secure, leveraging Yardi’s industry-leading experience which includes managing more than 12 million U.S. residential units and processing monthly rent payments for more than 8 million apartments. To learn more about the platform, get more details and sign up for a personal demo at rentrelief.com. “Yardi is committed to do our part to help agencies keep renters housed as we endure the pandemic. We have nearly four decades of experience developing this type of full-service technology,” said Chris Voss, vice president of affordable housing and PHA at Yardi. Yardi has consistently stepped up in crisis situations to offer funds, resources and expertise. In 2016, Yardi worked with the Provincial Government of Alberta to develop a searchable, easy-to-use housing registry after 2,000 homes were lost in the devastating Fort McMurray wildfire. In 2017, after Hurricane Harvey devastated southern Texas, Yardi created a regional housing site and hotline for displaced residents and also donated $1 million in disaster relief. That response was repeated after Hurricane Irma later the same year. Last year, Yardi donated $1 million in support of rental support resources for the newly launched COVID-19 Rental Housing Support Initiative, a collaboration of The Institute of Real Estate Management (IREM), National Apartment Association (NAA), National Multifamily Housing Council (NMHC) and National Association of Residential Property Managers (NARPM). If your organization has begun to implement an emergency rental assistance program and is in need of simple software dedicated to supporting the entire process, call Yardi at (800) 866-1144 or visit...

Screening Strategies Feb09

Screening Strategies

Along with changing the way we do almost everything, 2020 caused multifamily operators to re-think their marketing and leasing strategies — including applicant screening. While most businesses have pivoted to online services and are seeing benefits including reduced operational costs, online resident screening requires some attention to ensure quality renters are selected and risk is minimized. The latest webcast of The Executive Brief series, Emerging Trends & Strategies in Resident Screening, tackles this very issue. In this session Patrick Hennessey, Yardi’s vice president overseeing ScreeningWorks Pro, talks to Sarah Ogelsby-Battle, president of residential at Beztak and Jennifer Hayward, vice president of transition management at Pennrose, about how they’ve adjusted their resident screening strategies during the pandemic and for the future. From national trends in apartment application data to fraud prevention, these industry pros share insights to help guide multifamily screening practices in 2021 and beyond. National Rental Application Trends While screening volumes were at a historic low from mid-March to mid-May in 2020, after reaching normal volumes by the end of May, the industry saw a spike with higher-than-ever volumes in July, August and September. According to Hennessey, “Not only did most of the people who weren’t in the rental market in March and April re-enter, but we also saw additional people entering the market.” Hennessey pointed out a few other interesting trends in rental applications including how and when they’re being submitted. “One of the interesting things we observed as things went virtual and people were doing self-guided tours and applying online, is we’ve been seeing fewer and fewer screenings on weekends and into Mondays, and a spike in screening and leasing activity on Tuesdays, Wednesdays and Thursdays.” He added that some clients have restructured their on-site team schedules as a result. With...

Normalizing Mental Health Feb08

Normalizing Mental Health

Did you know that 38% of Canadians say their mental health has declined due to COVID-19? The data, reported by the Canadian Mental Health Association, highlights the importance of mental health resources. Bell Let’s Talk encourages conversation and awareness around mental health. Its campaigns, such as Bell Let’s Talk Day, aim to decrease the stigma around mental health while raising funds for supportive initiatives. Your voice and experiences are valuable to your community Bell Let’s Talk and similar initiatives are important for community wellness. They create safe spaces where individuals can give and receive support and share resources. By sharing our experiences and providing a compassionate listening ear, we can promote communities that are healthier inside and out. Safe spaces are incredibly important: 65% of the 3,000 survey participants reported adverse mental health impacts related to COVID-19 in May, yet only 2% reported accessing online mental health resources such as apps and websites not involving direct contact with a mental health care provider. Supportive spaces can be a catalyst to or supplement to speaking with a clinician. Online conversations do not replace the need for guidance from a health care professional. By initiating conversations on mental wellness, you can make a difference. In a recent survey conducted by Nielsen Consumer Insights, 83% of Canadians now say they are comfortable speaking with others about mental health, compared to only 42% in 2012. Stay involved with Bell Let’s Talk On January 28, Bell Let’s Talk Day, Bell donated five cents to Canadian mental health programs for every applicable text, call, social media post or TikTok video using #BellLetsTalk. A donation was also made for every view of the Bell Let’s Talk Day video, and every use of the Bell Let’s Talk Facebook frame or Snapchat filter. Within 24 hours, Canadians and participants worldwide set new records for engagement with mental health conversations. Participants shared 159,173,435 messages and raised $7,958,671.75! Yardi employees were proud supporters of the event. Since its first fundraiser in 2010, Bell has raised over $121 million to support mental health organizations throughout Canada. Support for Yardi Canada employees Yardi was proud to join the 11th annual Bell Let’s Talk Day to promote social awareness and proactive measures regarding mental health. “It was an honour to support Bell Let’s Talk Day. At Yardi, we will continue to do our part to support mental health awareness and programming. Both are so very important, and we must keep these conversations going year round,” says Marla Mayes, human resources director, Yardi Canada. You can help keep the conversations going throughout the year. Below are five simple ways to help end stigma surrounding mental health as recommended by Dr. Heather Stuart, the Bell Canada Mental Health and Anti-stigma research chair at Queen’s University: Language matters: notice the words that you use when you refer to your mental health and the mental health of others. Educate yourself: take time to learn the facts and myths regarding mental health. Be kind: let others know that you are there for them with simple acts of kindness. Listen and ask: listen to hear rather than to respond, and ask how you can help. Talk about it: mental illness touches many people personally or through family and friends. Recovery is possible, and it often begins by just talking about...

And Action! Feb05

And Action!

As leasing technology and the customer journey has evolved, so has the role of the leasing agent. Also called leasing consultants or leasing specialists, these are the people who help walk prospects through the process of becoming residents … a path that’s become increasingly virtual. Even before the COVID-19 pandemic, renters were doing most of their apartment research online, often deciding which properties to tour based on apartment listing sites, review sites and branded social media accounts. Then, when social distancing measures became the norm, people started relying even more heavily on online content — including pre-recorded video tours and livestreams with leasing agents — to choose their next home. In fact, a recent survey revealed that “renters are becoming so comfortable with renting digitally, that 72% say they would rent an apartment without ever seeing the property in person if a 3D virtual tour was offered.” What does this mean for you, the person responsible for leasing apartments? It means it’s time to improve your video skills. Here are some tips to help you get more comfortable behind the camera as well as in front of it. (Don’t worry, no previous filmmaking experience is required.) Filming Want to shoot a video tour that converts? Even if you’re just filming with your phone, considering these three things will set you up for success: Video orientation — If you’re trying to decide whether to shoot in portrait or landscape, ask where the video will be posted. Horizontal videos with a landscape orientation will usually look best on your website and YouTube. But you should hold your camera upright to take a video with a portrait orientation for Instagram Stories or a livestream with a prospect who is using their phone. Either format works well for Facebook, but apartments look more spacious when shot in landscape, so that’s what we recommend. Lighting — If you have a window in every room and great natural light, use it. If not, it’s best to shoot early or late in the day, with every light on in the unit, so it looks bright and there’s not too much contrast with the light outside. Audio — Sound can be a tricky thing, especially if you’re filming in a busy apartment building. Record using the microphone in your headphones or AirPods if you can, even though you might feel silly wearing them. You can always explain that it’s for the customer’s benefit. If you are tackling a larger project, you might want to buy an inexpensive microphone to improve sound quality. Get more tips for staging virtual and self-guided tours. Starring There’s no sense in being camera shy if you’re a leasing agent. You’re the face of the property as far as prospects are concerned. If you want renters to know, like and trust you, starring in your video tours is a good idea. When filming a video with a person in it, whether that person is you or someone else, pay attention to: Head room — Head room is the amount of space between the top of your head and the top of the video. If you have too much space above your head, it will make you look like you are shrinking. Too little and you risk cutting off the top of your head, which is unsettling for the viewer. Facial expression — When you’re trying to recite a list of property features and unit updates, it can be hard to think about what your face is doing. But it’s important to avoid scowling and maintain a pleasant expression, especially for prospects you may not have connected with in person yet. Editing If you’re creating pre-recorded video tours for your property website, Facebook page or other publicly accessible platform, some simple video editing can set you apart from the competition. Apps like iMovie (free for iOS devices) and Adobe Premiere Rush (this one works...

Office Outlook Feb04

Office Outlook

Office markets across the country faced a harsh year in 2020, and the outlook is still unclear, at least for the near-term. Vacancy rates ticked up 40 basis points to 14.2% and full-service-equivalent listing rates fell 1% nationally to $37.76 in the last 12 months, according to the January CommercialEdge National Office Report. Meanwhile, employment in office-using sectors has also largely been tracking the office space sector overall. Following a slight rebound in the summer and into early fall, employment is now falling again as the third wave of the virus drags on. Nationally, office-using employment fell 3.4% y-o-y in December. In fact, only 16 of the 120 markets covered in the report saw an increase in office-using employment, but most of them were under 2%. However, Austin’s office-using employment actually rose 6.4% in the last year, signaling a rosier outlook for Austin office space. Despite the overall downturn, new office construction still continued. Even though some projects were halted temporarily, 67.6 million square feet of office space was delivered nationwide in 2020. Currently, Charlotte and Austin stand out as both have the most square footage under construction — 11.5% and 10.8%, respectively, of their overall stock. “They both have high levels of domestic in-migration, and they have benefited from financial firm relocations. While New York City is still the financial capital of the world, financial jobs have been leaving for markets like Charlotte and Austin for years,” analysts noted in the report. “Much of the growth is driven by the financial activities sector, even though tech relocations capture most of the attention.” One aspect of the office’s uncertain future is related to how we’ll get back to normal. The vaccine rollout isn’t going as fast as many hoped, so a return to normalcy...

Positive Signs Feb03

Positive Signs

COVID-19 generated widespread disruption in senior housing, as it did to almost every other real estate sector. Senior housing community occupancies dropped after move-in moratoriums were declared and new safety protocols drove up operating costs. Some observers, however, are finding reasons for optimism. For one thing, “unlike many other real estate sectors, senior housing operators are collecting rents,” says senior living and health care consultant Jim Moore, writing in news and analysis source McKnight’s Senior Living. And a research report issued by JLL in the spring, citing stabilizing occupancy and rent collections, noted, “Eight weeks into the COVID-19 pandemic, the seniors housing sector is showing signs of rejuvenation, once again proving its resiliency despite some early concerns.” Weighing in on the perspective of residents and their families, Boston-based Hebrew Senior Life, a nonprofit provider of senior health care and living communities, offers several reasons why this is a good time to move into a senior living community: Necessities of life. Many communities offer safe delivery systems for food, medicine and other essentials, along with in-house maintenance, IT, housekeeping and security. Health care/wellness services. Some senior living communities provide onsite clinics for primary care, medication management, prescription refills and even physical therapy. There might also be dedicated fitness centers and outdoor spaces. Infection controls. This includes sanitation of lobbies, hallways and other common areas, along with staff training and screening. Stringent socializing. “The strongest senior living communities offer safer socialization than anywhere else,” Hebrew Senior Life says, including small group dining and virtual presentations of educational programs, hobby gatherings, spiritual activities and more. Simpler finances. Residents no longer have to deal with the financial aspects of home management or worry about fluctuating home values. The short-term challenges to senior living are undeniable, “but, properly designed,...

Maintaining Corporate Culture Feb02

Maintaining Corporate Culture

Remote work environments offer conveniences such as custom workspaces for employees and fewer overhead costs. Employers are learning, however, that employees may struggle to preserve corporate culture from a distance. This can be especially clear while hiring and onboarding new employees. A few practices can help you preserve and promote corporate culture within your organization whether employees are near or far. Use technology to invest in employee growth Working from home can feel monotonous or repetitive. Employees want to know that leadership continues to support their growth and development. Use e-learning software for continuing education opportunities. If feasible, allot a few hours per quarter that employees can dedicate to their growth through online courses. It’s a relatively simply way to show employees that they are supported and corporate culture facilitates personal and professional growth. Host virtual acknowledgements and awards ceremonies An encouraging smile goes a long way. On the toughest days, a nod or gesture from leadership can help employees feel seen, empathized with and supported. Unfortunately, virtual communication doesn’t lend itself well to such small gestures. Ensure that your employees don’t feel lost among countless emails and instant messages. To show that they are not overlooked or underappreciated, host virtual ceremonies via video conference. Make time to give kudos for a job well done or awards for more significant accomplishments. Rainmaker research reports that, “mutual respect, gratitude, and recognition between coworkers and leadership” was essential to employee satisfaction. Acknowledgement boosts employee morale and reinforces a culture of teamwork and camaraderie. Maintain your commitment to corporate social responsibility Social distancing has halted many volunteerism initiatives. Fortunately, technology makes a way to maintain your commitment to philanthropy while promoting employee safety. Each year, Yardi offices assemble committees that organize volunteer efforts and nonprofit grants. Of course, 2020 forced committees to get creative—and boy, did they rise to the occasion! Many offices transitioned to virtual fundraising committees. The Yardi Oxnard office took it a step farther. Oxnard invited candidates to submit video presentations summarizing their organization, its needs and goals. These videos replaced in-person fairs and still helped employees get a personal feel for each worthy cause. After viewing the videos, employees remotely cast their votes. The top-ranking candidates received grant funds for the year. Yardi CSD replaced their annual in-person 3k walk with a virtual walk to support Angela’s House. The group connected via Microsoft Teams and then chatted while walking their neighborhoods. It was a fantastic way to raise funds for the organization while participating in team building. Yardi is Energized for Good! Learn more about Yardi’s remote corporate philanthropy efforts on our Giving page. Host virtual clubs for employees If your organization didn’t have a social committee before, now is the time to develop one. These powerful, employee-driven groups get a feel for what interests their peers. They then create engaging activities and events. Virtual clubs are opportunities for employees to “hang out” after hours while enjoying a shared interest. Consider fitness clubs where team members log on simultaneously for yoga, dance or Tabata classes. Painting, cooking, crafting and gaming are all fun way ways for employees to casually connect and build a culture of camaraderie. Keep holiday traditions alive It’s important to continue holiday celebrations whenever you can. While group meals and dancing may not be in the immediate future, you can still make merry using technology. For Yardi Atlanta, Halloween is a big deal. Each year, employees decorated their departments, their desks and their bodies in hope of winning bragging rights and prizes. Last year, the Yardi Atlanta social committee came up with creative workarounds for a virtual celebration. A pumpkin carving  and selfie contest, throwback Halloween photo contest and virtual mixology class were among a few of the fun activities employees enjoyed together. Of course, there were costume contests! Teams made collages for group costumes and decorated their home offices. All submissions, voting and awards...

Santa Paula Pets Feb01

Santa Paula Pets

Pets can change us for the better. Pets offer companionship, humor and unconditional love. (Except for some cats, or maybe most cats, who love you quite selectively. But if you’ve ever known and loved a cat, their personalities are part of the charm!) Santa Paula Animal Resource Center (SPARC) is a nonprofit shelter that provides resources, progressive programs, and community education to rehabilitate and rehome abandoned and stray animals. SPARC’s efforts unite pets and pet lovers for long-lasting family bond. Join us as we learn more about SPARC’s innovative work from its president and CEO Tara Diller. What’s the big deal about pets? Pets are, in themselves, a pretty big deal. It’s their influence on communal wellbeing, however, that is making news. Decision makers including clinicians and city planners are realizing the benefits of pet care for the wellness of community members and communities. Homeowners seek neighborhoods with pet parks and services. The boost in desirability correlates to higher home prices and property taxes for local governments. In short, dog parks and other pet services help to sustain relative value in neighborhoods. Additionally, pets contribute to individual wellbeing: “Studies show that owning a pet improves one’s mental and emotional health and pet owners tend to have a greater sense of well-being and motivation knowing that their pet depends on them,” says Diller. SPARC celebrates the human-animal bond and aims to eliminate the barriers that hamper the advancement of companion animal welfare. Their efforts promote a future that considers all pets within the community, not just those who end up at a shelter. “We recognize the emotional, mental and physical benefits a pet brings,” says Diller. “SPARC is working towards keeping pets and people together and being part of a more robust system of support....

Dynamic Compassion

What do you do you’re the director of a school foundation and, suddenly, there is no school? You find yourself rapidly organizing to get meals and social services to kids in need. When schools open with remote learning, you pivot once again to get educational supplies and technology to families—even when there isn’t a one-to-one ratio for supplies. For Jill Henden and fellow members of Cherry Creek Schools Foundation (CCSF), the past year has been full of twists, turns and pivots. The organization has remained nimble in the face of change—and they need community to support Cherry Creek School District. Cherry Creek Schools district Henden established a relationship with Cherry Creek Schools district when her sons were just boys. Now, one is a graduate. “It’s been good to us. It’s been an incredibly experience for my sons, and I wanted to get more involved even though I don’t have a background in education,” she says. Nine years after joining the non-profit, Henden has overcome a learning curve that included countless acronyms, long meetings and navigating the complex relationship of local and federal funding. She happily serves the foundation as executive director. “It was definitely a learning curve,” she laughs. “I’ve worked with non-profits in the past, so I’m used to learning quickly as I go. I’ve been fortunate to work with incredible leaders. They’ve been phenomenal and I’ve learned so much from them.” Over the years, Henden has observed the intricacies of the Cherry Creek community and the nuances of serving a diverse group of students and their families. The community is more complex than many are led to believe: “Many people think we’re a wealthy suburban school district and we don’t struggle with the same problems as our neighbors,” she explains. “Nearly 30%...