Teamwork Pays Off

Canada Payment Processing

By Lee Ann Stiff on Mar 16, 2017 in People

It’s true that hard work pays off, and as the Yardi Canada team based in Toronto has discovered, that hard work can also be rewarding in unexpected ways.

In summer 2016 Yardi introduced a collaboration with payment processing solutions provider BluePay to enable electronic rent payments in Canada that make the lives of property managers easier (and funds flow faster), and soon MasterCard credit card payments will be another convenient option.

Peter Altobelli, vice president of sales and general manager for Yardi Canada, commented, “This collaboration joins Yardi’s property management solutions with BluePay’s experience in processing billions of dollars of transactions annually for thousands of organizations. Working together represents a giant step toward making electronic payments the secure, efficient rent payment method of choice in Canada.”

And while serving their customers better than ever, Yardi Canada has enjoyed collaborating with their U.S.-based Yardi Payment Processing team members. Working together to create not only a superior product offering but also a stronger team has been a truly positive experience.

That’s the experience that Rosa Mota, a technical account manager on the Payment Processing implementation team, has happily shared. Rosa elaborated, “I’ve been assigned to help the cash management team in Canada get up to speed on the exciting developments with Payment Processing. Our electronic payments collaboration with BluePay eliminates the lengthy process our clients used to endure to receive their monthly rent payments. Now they get their funds within hours. I spent two weeks in the Toronto office working to build implementation documentation, and showing product demos.” Rosa also completed a client implementation while in Toronto, which afforded a valuable hands-on experience for the account manager.

Culture of Camaraderie

Yardi Canada includes three locations in Toronto, Saskatoon and Vancouver, each with different areas of product and customer service focus. There are close to 300 Canadians currently employed under Yardi Canada.

The Toronto office includes a staff of 180 people. They describe themselves as being “very tightly knit” in a collaborative culture fostered by Altobelli. Bringing new products to the market and staying connected with clients is always a top priority. The payment processing team in Toronto is led by Lynn Topp, director of CSD and Shuaib Halimi, senior team leader. Sharing knowledge and client experiences with members of the U.S. team is always a highlight — as with Rosa Mota’s recent visit.

Rosa added, “I really enjoyed meeting Peter Altobelli and getting to know the other wonderful Yardi Canada teams including Voyager Condo, CondoCafe, RentCafe, Yardi Genesis² and the awesome professional services group.”

Stay tuned for more news about product innovations and stories from the teams behind them. Learn more about Yardi Payment Processing.