It’s 2020 and there are still plenty of multifamily properties that are missing out on the benefits of electronic payments. If you’re still not sure if electronic payment processing is worth it, below are five great reasons to make the switch. Show prospects that you are not a dinosaur. Today’s renters expect electronic payments. A study by the NMHC/Kingsley reports that 92 percent of respondents consider online rent payment an important resident portal feature. If you’re operating under an outdated paper system, you’re making your neighboring competitors more appealing. Vendors will dig your modern ways, too. Vendors want to know that they will receive prompt payments for their services. Electronic payments eliminate the “check is in the mail” delay which can improve your relationship and promote faster service in the future. Make it easier for residents to give you their money. Electronic payments offer convenience, versatility and instant confirmation. That’s why 78% of renters prefer to pay electronically! You can also eliminate lost check disputes. All electronic payment transaction can be easily tracked. Automatic record keeping benefits you and your residents. Receive more payments on time. When residents can pay by ACH, debit or credit card, text, and WIPS they are more likely to pay on time. (Who wants to pay late fees?) Yardi client Roscoe Properties’ Mariana Estrada, Vice President, Operations explains, “We collected 95 percent of payments due — on time and electronically — thanks to Yardi Payment Processing. In the first week of the month we collected $9 million across our portfolio. That’s money in the bank without staff intervention.” Make bookkeeping easier. Automated payments save time and improve accuracy. Each transaction is organized and automatically entered into Yardi Voyager. There are no bank runs or batches to mail to corporate....

For managers, collections can be the most tedious part of the job. Skips, delinquencies, bounced checks, NSF alerts—there are few pleasantries surrounding the process. Fortunately, there are several tools in place to streamline collections, resulting in hands-free, automatic transactions. Say goodbye to the antiquated practice of depositing checks and say hello to the digital future of collections. Property managers have several options when selecting a check-free payment system, each with unique benefits and challenges. Many properties have the best success by offering a combination of payment options from which residents can choose. Rent from Payroll An NAA Education Conference and Exposition study suggests that rent from payroll can decrease delinquencies and rent-related evictions by 77 percent. For managers, withdrawing rent directly from payroll assures that rent funds won’t become discretionary income for renters. The process also minimizes human error and complications during the transaction. While those points may be enough motivation to explore this option, the benefits don’t stop there. For residents, rent from payroll can take the place of traditional credit qualifications. Some properties use rent from payroll in lieu of a cash deposit, which is appealing to many renters since cash can be tight during relocation periods. The downside is that some renters will not want to enroll. 65 percent of the time, rent from payroll holds 74 percent of the next month’s rent, reports Units Magazine. Not having access to those funds could be a deterrent for renters. Automated Clearing House (ACH) More than 22 billion ACH transactions are completed each year, making it one of the most popular options for electronic bill payments. As with rent from payroll, you’re still eliminating the human-to-payment interaction, decreasing the margin of human error and freeing up time for onsite staff. The greatest difference...