Giving back to local and global communities is a central tenant of Yardi’s mission. At the recent AIM Conference, Yardi invited attendees to join our team in supporting two local Southern California charities. In the second part to our AIM Conference coverage, we spotlight our charitable partners, Community Action Partnership of Orange County (CAPOC) and the Orange County Society for the Prevention of Cruelty to Animals (OCSPCA). Keep reading to learn more about Yardi’s selfless selfies donation drive and the work of these two inspiring nonprofits! Selfies for Charity AIM Conference attendees were invited to snap and post selfies at the RentCafe kiosk with cuddly OCSPCA therapy dogs and fun props from CAPOC’s Orange County Food Bank. For every post shared to social media with the conference hashtag #AIMConf, Yardi donated one dollar to the day’s featured nonprofit. In total, AIM attendees helped raise $500 for each nonprofit with their selfless selfies. In addition to the social media donation drive, both nonprofits educated AIM attendees on their programs and volunteer opportunities. Community Action Partnership of Orange County The CAPOC has provided support services to address hunger and poverty in Orange County since 1965. Each year, CAPOC helps more than half a million people in need through its comprehensive program offerings. This includes the OC Food Bank, emergency utility assistance, financial empowerment education, family counseling services, and transitional housing. The goal of these programs is to empower healthy living, stabilize families and prevent the causes and effects of poverty. “Our goal is to ensure that the people we help have the tools and resources they need to not just survive, but also thrive! We meet people where they are at and help them achieve their personal goals so that they are safe, comfortable and living a life of well-being,” explained LaShanda Maze, Vice President of Philanthropy at CAPOC. Funds raised at AIM will support CAPOC’s Food Bank, which offers food and nutritional education for low-income children, families, seniors, veterans, and individuals with disabilities. Each year, the OC Food Bank distributes 19.5 million pounds of food to nearly 1 million at-risk residents, including one in five kids living in Orange County. Through its network of nearly 400 partner charities, the OC Food Bank provides 26,000 boxes of food each month to seniors at 70 sites throughout Orange County, and areas of Los Angeles County. According to Maze, “Whether it’s helping a family for the long holiday weekend who may need food from our OC Food Bank or seeing how our weatherization program can make a home safe and warm for a senior, we are impacting lives every day.” Get involved with the CAPOC at capoc.org. Find out more about CAPOC’s Hope for the Holidays Kick-Off Dinner, a unique culinary experience and fundraiser, on Sunday, October 13 at The Playground DTSA. You can learn more by visiting capoc.org/h4h. Orange County Society for the Prevention of Cruelty to Animals Since its founding in 1984, the OCSPCA has been a leading animal welfare organization in Orange County. With a mission to save the lives of animals in the region, the nonprofit focuses on programs to strengthen the human-pet bond through proactive education, emergency resources, and networking. “What I enjoy the most about my job is receiving feedback from those who we have been able to assist when no one else would step in to help,” said Kevin Marlin, Executive Director at the OCSPCA. “Pets play such a vital companionship role in the lives of so many, and we are so glad to be able to promote that human-animal bond and to enable residents with the resources to keep their pets in their loving families.” As an ally to animals of all kinds, OCSPCA made a huge impact in 2018. The nonprofit delivered 63,250 pounds of pet food to families in need, funded life-saving medical services to 350 animals and assisted more than 6,000 Orange County residents and...
AIM 2019
Official Rule
OFFICIAL RULES 2019 Yardi at AIM Sweepstakes NO PURCHASE NECESSARY. PURCHASE WILL NOT ENHANCE CHANCES OF WINNING. Sweepstakes is open only to legal residents of the 50 United States, the District of Columbia and Puerto, who are 18 years of age or older (except residents of Alabama and Nebraska who must be 19 years of age or older) at the time of entry. Employees, officers and directors of Yardi Systems, Inc. (“Sponsor”), and its respective subsidiaries and affiliated companies, advertising, promotion, or production agencies (and each of their respective IRS dependents, immediate family members [children, spouse, parents, siblings, and their respective spouses, regardless of where they reside] and individuals residing in the same household of each, whether or not related) are not eligible to participate. Void where prohibited by law. By participating, entrants agree to these Official Rules and the decisions of the Sponsor, which are final and binding in all matters relating to this Sweepstakes. ENTRY PERIODS: First Sweepstakes Promotional Period begins on May 6, 2019 at 8:00am PDT. Entries must be received by 2:00pm PDT on May 6, 2019. There will be two drawings after 2:00pm PDT on May 6, 2019. Second Sweepstakes Promotional Period begins on May 6, 2019 at 8:00am PDT. Entries must be received by 2:00pm PDT on May 7, 2019. There will be two drawings after 2:00pm PDT on May 7, 2019. Third Sweepstakes Promotional Period begins on May 6, 2019 at 8:00am PDT. Entries must be received by 10:00am PDT on May 8, 2019. There will be two drawings after 10:00am PDT on May 8, 2019. HOW TO ENTER. During the Promotional Period (i) visit the outside Yardi Café at the Apartment Innovation and Marketing (AIM) Conference in Huntington Beach, California (no purchase necessary); (ii) post a...
AIM Insights
2018 Marketing Conference
Multifamily marketers gathered in Huntington Beach, California, for the 2018 Apartment Internet Marketing (AIM) Conference on May 6-9. This year’s event focused on the latest digital marketing trends and technologies. “Marketing executives are increasingly called on to shape the resident experience and manage the pace of innovation,” shared Steve Lefkovits, executive producer of AIM. “We’re delighted to have Yardi and RentCafe as partners in educating the industry about the future.” Some conference highlights for multifamily marketers: Customer Experience Matters Customer experience is the new marketing. At the AIM keynote, Charlene Li, principal analyst at Altimeter and co-author of Groundswell, challenged marketers to examine relationships and experiences. “If you’re not focusing on the customer experience, you’re working on the wrong things,” emphasized Li. Why does customer experience matter? Because the data says so! According to resident satisfaction data from J Turner Research, Q1 2018 apartment reviews grew by 78% as compared to Q1 2017. The average number of reviews per property has grown 20% since Q1 2017, averaging more than 86 reviews per property. The study found a strong correlation between online reputation and resident satisfaction. Resident experience matters, and it influences renter and prospect purchasing behavior. In a session on customer engagement and loyalty, Joseph Batdorf, president of J Turner Research, stressed, “Resident satisfaction matters. Making sure they’re happy affects their willingness to renew a lease.” Customer Engagement Also Matters To create a better customer experience, you need to engage your customer from the get-go and keep them engaged throughout their time with you. Where can you innovate your customer engagement strategy? Create a well-rounded engagement strategy. Implementing a multi-source lead attribution model can help marketers more accurately assign value to each touchpoint in the buyer journey. Market to common values to bolster your engagement. Sticking to common...
RentCafe + AIM
New Conference Title Sponsor
Yardi has entered an exclusive three-year agreement securing RentCafe as the title sponsor of the Apartment Internet Marketing Conference (AIM). “We are excited to announce our partnership with AIM. We believe this is a great opportunity for us, for AIM and for the attendees because ultimately, we are all laser-focused on innovative digital marketing,” said Esther Bonardi, vice president of marketing at Yardi. A Powerful Partnership AIM is the only industry event focused exclusively on educating multifamily executives on advances in internet marketing, advertising and branding. Executives gain insights into web technology and applications, mobile platforms, lead tracking and in-home technology as well as resident retention and communication techniques. RentCafe, a leading multifamily marketing solution, unites marketing and leasing functionalities in a single, easy-to-use platform. Prospects, residents and staff benefit from its intuitive interface and groundbreaking features. “Marketing executives are increasingly called on to shape the resident experience and manage the pace of innovation. That starts with initial impressions of a community, and flows through to communications, social media, service and amenities,” shared Steve Lefkovits, executive producer of AIM. “We’re delighted to have Yardi and RentCafe as partners in educating the industry about the future.” “RentCafe has seen tremendous growth by adding innovative marketing features for the multifamily industry. Through this partnership, we can support the key foundations of the conference, providing exactly the kind of cutting-edge solutions that attendees have come to expect from AIM,” said Bonardi. What to Expect at AIM This year, keynote speaker Malcolm Frank will explore the topic of marketing automation with “What to Do When Machines Do Everything.” Automation is a key area of opportunity for organizations seeking to achieve greater efficiency and customer engagement. Frank will offer strategic guidance and actionable steps to help AIM attendees and their organizations excel in the...