Alexa and the Elderly...

When conversation shifts to home automation, references to Millennials are rarely far behind. While it’s true that the emerging generation of homeowners loves their tech toys, they aren’t the only ones harnessing the power of smart home technology. Senior living providers have joined other industry leaders in the pursuit of more automated options for residents as well. Amazon + Senior Housing Amazon has made huge strides as a provider of integrated automation and voice control for major home builders across the industry, including prominent developers Lennar and Shea Homes. Communities created by these companies are part of a growing “Wi-Fi Certified” trend, offering housing with built-in automation and voice control. For seniors, that means controlling features within their homes and interacting with the outside world is simplified, thanks to voice commands. Enabling the integration is Amazon’s Alexa, a cloud-based virtual assistant, which appears in various forms throughout the homes. She’s most often takes shape as a sleek, tabletop pillar in the Echo line of products. Through Alexa, seniors can set reminders for appointments and medications; control music and home ambiance; check weather; get news and sports updates; and order just about anything fathomable on Amazon.com. Amazon Echo Dot speakers permit seniors to access Alexa anywhere in their home. They also serve as Bluetooth speakers that are capable of connecting to a myriad of seniors’ personal devices. With so many ways to integrate, Amazon’s variations on Wi-Fi centric homes are quickly becoming the new standard for incoming baby boomers, but the tech toys come with a few caveats. Too Smart for Its Own Good? As technology develops at a rapid pace, home builders are left wondering just how quickly their newly installed gadgets will become obsolete. Alternatively, what are the costs associated with staying up-to-date...

Alexa and AI

As the popularity of Artificial Intelligence is on the rise and corporate giants such as Google, Microsoft, and Apple are racing to develop the best commercial AI product, the focus has shifted from humans being more intelligent like machines, to developing machines to act more like humans. This past July, Amazon acquired a Santa Barbara startup called Graphiq, previously known as FindTheBest, for an estimated 50 million dollars in hopes of using the company’s data analysis and search engine technology to make their digital AI assistant, named Alexa, even smarter. Alexa was first implemented in 2014 with the introduction of Amazon’s Echo, but has come a long way since then by developing complexity that far surpasses its competitors such as Apple’s Siri or Google Assistant. The reason why Alexa has become such an advanced AI is due to the integrations that were built into the voice-controlled platform. For example, users can apply a skill to Alexa, which allows the AI to do various actions such as setting the oven temperature or turn on lights in your home with a simple command. There are currently about 250 or more products offered on Amazon.com that can be integrated with Alexa skills, but there are over 4,000 other products from other manufacturers that can also include the function. Smart Cars get Smarter In addition, Alexa’s API, or application program interface, allows it to integrate seamlessly into the automotive industry. Just recently, Amazon has already created partnerships with automotive manufacturers such as BMW, Hyundai, and Ford. While each car manufacturer will vary in how they will integrate Alexa into their product designs, the voice controlled command system that Alexa offers would remain the same across all manufacturers. For example, simple commands such as opening the car trunk, or...

Package Prep Oct30

Package Prep

From smart lockers to drone landing pads, multifamily prepares for the quickly evolving future o f e-commerce and deliveries. Alan Gershenhorn, chief commercial officer at UPS, reviewed the latest online sales data during a panel discussion with the National Multihousing Council: Brick-and-mortar retail has grown at approximately 2 percent each year. In comparison, e-commerce has grown in the teens. In 2015, online sales grew by 14.6 percent according to the U.S. Department of Commerce. Nearly half of UPS deliveries go to residences, continues Gershenhorn. As delivery quantities increase, multifamily leadership faces a series of challenges. Currently, delivered packages sit at the threshold of the residence where it is exposed to damage from the elements and at risk of theft.  A missing package reflects poorly on the community and resident satisfaction scores. Within some multifamily communities, the package is delivered to the leasing office staff or concierge. This method poses an additional burden to staff members that are now accountable for the package. Staff must have adequate space to store the parcels, which can be anything from a tiny jewelry box to furniture and appliances. The staff must also find favorable conditions in which to store the packages. Food delivery and other perishable items require climate control. Multifamily leaders eagerly explore cost-effective solutions to their delivery and storage challenges. The ideal solution would offer security, flexible space, and perhaps even a degree of insulation. In terms of costs, having residents handle their own packages is a clear choice.  The courier industry offers several self-serve options that limit the accountability of multifamily staff: UPS My Choice and FedEx Delivery Manager allow users to determine their delivery preferences, such as time and date. Users receive notifications of the package’s progress. UPS Access Point program relies on third-party...

Drone Deliveries

Drones are unstoppable. Within the next one to three years we’ll receive our orders via drones if the private sector and government work hand in hand. Giants like Google and Amazon, and Wal-Mart have all announced working on developing their own fleet of drones to ship orders. The main setback remains the number of regulatory issues which need ironing out first. Currently, businesses interested in flying drones for commercial purposes need to seek approval from the Federal Aviation Administration on a case-by-case basis. Furthermore, under current drone rules, companies aren’t allowed to fly drones at night and drone operators can’t fly more than one drone at a time—well, except for the special show Intel prepared in collaboration with Ars Electronica Futurelab near Hamburg where four drone operators had each 25 drones under their command. You can watch the thing of beauty in the below video. Earlier this year, FAA Administrator Michael Huerta announced that the government plans to finalize its drone rules for commercial operations by late spring. The FAA enlisted a handful a drone makers, industry advocates, and retailers such as Google to help create the registration system and rules. The respective registration system came online in late December; since then 181,000 drones have been logged in its database. Google has been exploring the use of drones for deliveries over the past three years. Research continues under Dave Vos, head of Google X’s Project Wing experimental drone delivery program. At an aviation industry event in Washington, he stated that drones will be safer than general aviation and that they’ll operate quietly enough so as to not disturb anyone. According to Vos and his Jetsonian vision, people will eventually be transported from one point to another via autonomous airplanes. “Moving people and stuff around...

Easy Package Pickups Jan05

Easy Package Pickups

Some people hate shopping. Like myself. The idea of spending numerous hours walking in and out of countless stores, not finding the items I want, but buying some which I had no idea I needed, exhausts me mentally and physically. The day e-commerce became available, I felt relief. I no longer had to waste my time on never ending shopping trips, but could get what I needed without leaving the comfort of my couch. In the meantime, the industry has evolved. So have its shortcomings. One shortcoming is related to the wait: you place the order and then you wait. Or you stress out not knowing if you’ll be at home when the delivery guy shows up. Because you don’t like having your packages left on your doorstep. Perhaps you should have used your office address? What if your boss announces you that you have to travel on the exact day your package is due to arrive? To help solve this problem, Amazon and 7-Eleven have come up with the delivery locker system in 2011. The program proved to be highly successful, as recently 7-Eleven announced it made space for more lockers at a number of its North American stores where customers can pick up packages from FedEx, and United Parcel Service. In fact, any retailer that ships via UPS or FedEx has the locker as a delivery option. Moreover, the company said they will install Wal-Mart lockers in six locations in Toronto. The locker system is quite simple: anyone who shops online from a retailer who uses UPS or FedEx has the option of having their package sent directly to the nearest 7-Eleven for pick-up. When the package is delivered, the customer receives an email notification along with a bar code to his...

Amazon Lights A Fire

It may have felt like the smartphone world had reached a point of status quo until a few weeks ago, when Amazon launched the Fire Smartphone after years of preparations. Chief Executive Jeff Bezos described it as the gadget that “puts everything you love about Amazon in the palm of your hand — instant access to Amazon’s vast content ecosystem and exclusive features.” The technical specifications present a device worthy of  premium classification. A 2.2GHz Quad-core Snapdragon 800 CPU with Adreno 330 GPU and 2 GB of RAM fuels the Fire, complemented by a 2400mAh battery that burns up to 22 hours of talk time, 285 hours of standby, up to 11 hours of video playback, and up to 65 hours of audio playback. The screen is 4.7-inches with glass on the front and back giving it a less plasticky feeling than a Samsung Galaxy, but adds to the weight reaching 160 grams. Unfortunately, the Gorilla Glass 3 it has on both sides is durable but not shatter-proof, thus doubling the risk to break it. The OS is Fire OS 3.5.0 built on the open source version of Google’s Android operating system, without Google’s standard suite of apps and without the Google Play app store. Fire has its own app store, browser, email client, and non-Google maps. Among the most popular apps in its store are Facebook, Twitter, Instagram, Pinterest, Pandora, Netflix, HBO Go, Uber, Yelp, and StubHub. Two cameras, a 13 MP rear-facing camera with multi-frame HDR, auto focus, optical image stabilization, f/2.0 5-element wide aperture lens, LED flash, and a 2.1 MP front-facing camera have a dedicated button to wake the camera and snap a photo, even when the device is asleep. The Fire Phone shoots 1080p video and features HDR, panorama...