The modern workplace must accommodate different learning types and different generations of learners. Heidi Fuller, Training Consultant at Bigos Management, explains how she uses Yardi® eLearning to educate employees of all ages and learning styles. Cross-Generational Technology Millennials compose more than half of the current workforce. To these young adults, technology isn’t a luxury; they expect technology to play an integral role in job training. According to a recent article in Forbes, Millennials see technology as a necessary tool to work efficiently and intelligently. Fuller builds training courses with tech-savvy new hires in mind. “Millennials have a greater need for technology and learning. I create a lot of webinars, videos and ways that they can use mobile technology. In terms of industry training, that is where we’re going.” While preparing for the future is important, Bigos also strives to support its current staff. Bigos employs learners with less exposure to virtual and mobile technologies, many from Generation X and the Boomer populations. Learners who are accustomed to traditional, instructor-led courses face a learning curve when it comes to virtual learning formats. “Integrating technology is easy with the younger new hires,” observes Fuller. “They don’t know any different. The challenge is with the people who aren’t quite ready, getting everyone on the same page and getting them used to using new technologies.” Bigos turned to Yardi eLearning to develop a cross-generational learning management system. “We use more of a blended approach,” Fuller explains. “eLearning courses are paired up with instructor-led courses as well as on the job training with their managers.” Multi-format training is necessary to reach a cross-generational staff base. But more importantly, blended training is necessary to reach different styles of learners, as described by the Kolb LSI. One study reveals that a...