Why does your maintenance team need to be mobile ready? Mobile maintenance software gives techs the tools that they need to work more efficiently, act promptly and easily document their progress. But the benefits don’t stop there. Read on to learn how your staff can take maintenance to the next level with a mobile-accessible solution. The paper trail is holding back your maintenance team Paper maintenance requests, paper work orders, paper task logs, paper order forms and paper approvals: paper is a problem. Paper can only be in one place at one time, meaning that you need copies (read: redundancy and waste) to keep multiple team members on track. If information is updated on one sheet, you’ve got to update all other sheets, redistribute and store as needed. If you have not already, it’s beyond time to transition into a paperless maintenance system. Online property maintenance software such as Yardi Maintenance IQ makes it easy for leasing staff and maintenance team members to stay on track and up-to-date with tasks. First, renters submit their requests online. It is then easily dispatched to maintenance leadership and their technicians. Technicians can progress through work orders from the field without multiple trips to the office. They can issue status updates, include photos and notes, and request supplies from a single mobile device. All information is automatically updated in Yardi Voyager. In addition to improving efficiency, mobile tools help improve retention by providing great service to residents. Today’s residents are accustomed to doing so much online, from ordering food to paying bills. Residents seek an easy way to submit requests, get quick responses and frequent updates—all of which you can deliver with an advanced maintenance system. The benefits of Maintenance IQ do not end there. Here are the top ten benefits for everyone from on-site staff to stakeholders: Save time. Staff spend more time doing their jobs and less time filling out paperwork, making calls, placing orders and traipsing between units and the office.Reduce paper. No more paper forms or printing, thanks to online work orders and digital signatures. This cuts costs and also meets green initiatives.Prioritize better. Know instantly what the high priorities are every minute of every day, with access to photos from the site and work order entry notes.Get real-time updates. Supervisors, staff and techs can view current updates on a centralized online calendar.Drive less. No need to drive to the office to pick up or drop off maintenance paperwork, and no unnecessary site trips when requests are rescheduled or cancelled. Online directions with mapping, along with resident contact info, help ensure no time is wasted.Track everything... Receive up-to-the-minute status reports and audit trails on assigned and unassigned work orders and employee whereabouts, including emergency responses, and follow them to completion.…that includes tracking costs. Track turn costs and days on the unit turn dashboard and see upcoming units.Get accurate reports. Time-sensitive reporting provides business intelligence and better oversight.Improve productivity. When you’re mobile, you’re not tethered to a desk. Get out it in the field and get more done with your mobile device while interacting with your staff, residents and tenants.Save money. Failing to respond to maintenance requests in a timely manner can result in much more expensive repairs later as well as an increase in costly move-outs. Now you know ten of the most compelling reasons to take your maintenance mobile — and why using a solution that works seamlessly with your property management and accounting system will yield the multiple benefits. Read more about how Maintenance IQ can help expedite rental turns and elevate rental...
Tidy Offices
The Future of Cleaning
One of the disadvantages of working in an open office space is that not everybody likes to clean up after themselves. Many have the bad habit of eating at their desk, so there will most definitely be crumbs on the carpet. Rainy days result in dirty shoes. Somebody celebrating their birthday can leave a trail of confetti on the floor and just like that, the whole space can be a mess in just a few minutes. But what do you do when you have a visit from your customers and the place needs to look sparkling clean, but the cleaning crew isn’t coming before they arrive? Robots Will Save Us This is when 21st century tech comes in handy. By using IoT technology, an intelligent robot vacuum cleaner concept was created for smart offices. Each of the robot vacuums has a different approach to cleaning. Some are methodical, while others may move around randomly, which can be a bit confusing, but in fact, they’re mapping the whole surface with in-built cameras or other smart sensors. Some of these devices are controlled via a mobile app that allows you to schedule the cleaning sessions and access status, battery and alerts through your phone, while others come with a remote control that allows you to direct the device to the exact spot you want them to clean. One such example of commercial indoor robotic vacuum designed specifically for office buildings is using an intelligent booking system in Outlook to schedule the automated services. The robot creates and updates its program in real time, considering existing bookings made in Outlook. In addition, the device analyzes when one room was booked and plans its next cleaning session so those conference rooms are always clean for the next meeting...
Maintenance Mobile
Time management solution
When J Turner Research released its list of top ten apartment resident complaints, three of the top five complaints reflected renters’ dissatisfaction with onsite staff’s responsiveness; poor grounds upkeep, disorganized staff and lingering maintenance requests lessen the chances of lease renewals and referrals. One community has discovered how Yardi Maintenance Mobile keeps staff on top of resident concerns before they become complaints. During Wesley Fonseca’s time as a maintenance tech in the Atlanta area, he has worked at several apartment communities offering varying degrees of customer satisfaction. He has observed that time management directly affects a team’s ability to meet residents’ needs and provide top quality service. “The toughest part of our job would be time management,” says Fonseca. “Being able to schedule work orders is important, so important. That will make or break a maintenance team. I’ve seen teams that were exceptional in time management and other teams that were just not and the property was in chaos.” Without a convenient maintenance app, techs may miss out on details such as move-in dates, establishing a bad first impression when new tenants arrive to a unit that isn’t ready. Techs must also return to the leasing office several times throughout the day to sign off on completed assignments and pick up new ones, wasting precious time that’s better used out in the field. With few ways to handle scheduling conflicts, pop-up emergencies, and other delays, techs may arrive late to scheduled work orders or miss out on some entirely. At Fonseca’s current community, Post Glen in Brookhaven, his team implemented Yardi’s Maintenance Mobile with great success. “I’ve seen my time management get so much better with Yardi because of how I’m able to access the work orders on my smartphone. Maintenance Mobile has helped...
