Peter Altobelli, vice president of sales and general manager of Yardi Canada Ltd., recently spoke at the Ontario Non-Profit Housing Association (ONPHA) Conference. The social housing conference attracted more than 1,100 delegates including housing staff, board members and tenants from across the province, as well as service managers and government officials. Altobelli presented to a packed room and focused on the effects of automating property maintenance in the social housing industry. “Let’s face it. Keeping properties well maintained requires a lot of effort and capital resources. It also impacts the satisfaction of residents and staff. We’ve found that automating property maintenance can help housing providers cut facility management costs, save time and make life easier for everyone involved,” Altobelli said.. Three case studies helped illustrate how social housing organizations made property maintenance services more effective and efficient with  technology. The three organizations profiled during the presentation were Renfrew County Housing Corporation (Renfrew), Cochrane District Social Service Administrative Board (CDSSAB) and Lanark County Housing Corporation (LCHC). Renfrew County Housing Corporation manages housing in the largest (geographically) county in Ontario with nearly 3,000 square miles of land. With 15 staff to manage such a vast area, Renfrew was challenged with timely communication and manual processes. Prior to the adoption of technology for their maintenance management, staff relied on faxed documents and manual data entry into a desktop computer. The service team were required to commute to the offices to pick up work orders, which further ate into the lead time of each service request. Renfrew gained efficiency and connectivity with mobile solutions from Yardi. They improved customer service and made it easier for staff to identify high-priority repairs that needed immediate attention. Moreover, technology has helped Renfrew make their management more insightful and effective through complete...

Property managers are busy people. It seems like there is always more to do! Paperwork and desktop data entry can really slow you down, especially when you need to be onsite. No one can be in two places at once. Fortunately, today’s technology is making it easier to work more effectively from anywhere. Mobile tools empower property managers with a streamlined, convenient, and modern way to do business. Mobile leasing, mobile payments, and mobile maintenance are three innovative solutions currently available to small to mid-size residential property managers using Yardi Genesis2 that will help you get more done in less time. Mobile Leasing Mobile leasing is a must in today’s marketplace. In fact, the recent NMHC/Kingsley 2015 Renter Preferences Study that polled nearly 120,000 residents revealed that 85% of renters prefer to apply online. Not only is it more convenient for them, it also saves you time and increases your opportunity to convert more leads into leases. When a potential renter is ready to begin the leasing process, your mobile-friendly website should be ready to turn prospects into residents with step-by-step online leasing. Mobile leasing solutions let website visitors view real-time pricing, see unit availability, and complete online applications right on your property websites from any device. Applicants can fill out and submit all required forms online day or night to complete the leasing process. This means you can now fill your vacancies around the clock without being limited by your office hours. With mobile leasing capabilities, you never have to worry about the time-consuming process of scheduling appointments and manually processing applications. Applicants just check out your site, apply online, and move on to the next, more exciting step of being a renter. Mobile Payments Paying rent online is a convenience that many...