Online payments offer benefits for renters and site staff such as convenience and lower costs. But before you can reap the benefits, you’ve got to get residents to enroll. We’ve got a few quick tips to make the process easier. Online payments add value for residents Per the National Apartment Association, about 78% of residents prefer to pay their bills online. Renters value the convenience of 24/7/365 access to their accounts. And they can submit payments at any time, rather than working within the confines of leasing office hours. Additionally, each online method reduces the risks and data entry associated with cash as well as the hassle of ordering, writing and waiting on paper checks to process. Online payments offer a variety of payment methods to fit your residents’ preferences. Bank account, credit or debit card ACH transactions may occur on single and reoccurring basis. TextPay and voice payments via Resident Services: Alexa Skill are added conveniences. All payment options are easily accessible through your RENTCafe resident portal, which adds value for your renters. More than 92% of respondents consider online rent payment an important resident portal feature. Optimize staff hours with online payments What can your staff accomplish in a workweek without opening mail, scanning checks, trips to the bank, or data entry? Much more. They can nurture new leads and promote retention by building rapport with residents. Both skills bolster your bottom line far more than tedious and redundant tasks like data entry. When you increase adaptation to online payment processing, everyone wins! But first, you’ve got to get renters to enroll. Check out these five tips to boost online payment enrollment. Create an awareness campaign including emails, social media posts, and print posters at the leasing office (especially near the rent...

At Yardi, we are constantly exploring ways to help you and your team operate more efficiently. With additional conveniences and functionalities, our payment processing solutions have become even more robust. ACH Account Validation reduces fraud Skip the high cost of fraud. With the new ACH Account Validation feature, you can reduce fraudulent payments. It’s also a convenient way to decrease data entry errors that result in returns. Before initiating a payment, ACH Account Validation authenticates a resident’s bank account using a micro deposit. The resident must verify the deposit details before completing a payment. Residents initiate the process, eliminating the chance of staff keying errors. ACH Account Validation is in compliance with the WEB Debit Account Validation Rule which takes effect March 19, 2021. PayNearMe makes walk-in payments even easier Yardi has partnered with PayNearMe to take our walk-in payment system (WIPS) to the next level of convenience. The PayNearMe partnership allows residents make payments at more than 27,000 retail locations across the nation. These locations are as convenient as the local CVS or 7-Eleven. To improve ease and accuracy, residents can download a unique barcode to their phone which then allows them to easily connect to the RentCafe Resident app. Make payments and earn credit You know the satisfaction that comes with earning points on your credit card? Our new Bill Pay payment method is even better. When you pay vendors with a Yardi virtual credit card, you earn an annual credit. You can also dodge the per-transaction fees you used to pay with check and ACH transactions. The new Yardi virtual credit card makes vendor payments completely automated, seamless and contactless. Fee-free upgrades on Payment Processing Want the latest features in the Payment Processing platform? Upgrade now at no cost! Get the newest...