The latest addition to the Yardi Senior Living Suite helps senior living staff and residents’ families stay connected as senior living communities maintain largely isolated from outside contact during the COVID-19 pandemic. Community managers can use RENTCafé Wellness to schedule healthy activities, track attendance and create custom-branded online wellness calendars. Activity organizers can create calendars on a community’s marketing website, manage RSVPs from residents and their families, and assign staff to the activities. “RentCafe Wellness combines with the rest of the Yardi Senior Living Suite to help communities elevate residents’ quality of life and maintain connection with family members in these challenging times,” said Ray Elliott, vice president of senior living for Yardi. “The solution also helps community staff work more efficiently by enabling management of calendar content, design, publication, registration and attendance from a single connected solution.” RentCafe Wellness is an element of RentCafe Senior Living, a secure portal that residents, staff and families use for payments, communication, service requests and other operations. Learn more about how RENTCafé Wellness and other RENTCafé Senior Living solutions can help residents of senior living communities stay connected and...

It’s 6:30pm. Your senior resident’s daughter has made it through traffic just in time to pick up her son from band practice. Now she’s got to rush to the pharmacy to pick up your resident’s refill and make it to the community in time for her father’s evening application. But before she does that, she has to visit your leasing office to pay the rent and remind the agent about the leak in the bathroom–all before the office closes at 7pm. While she is driving, exhausted and stressed, she gets a call from her friend. Her friend’s mother is in a comparable senior living community that offers rent payments, maintenance requests, and an ability to communicate with clinicians through an easy-to-use online portal. That portal can be accessed on any mobile device. Your resident’s daughter is suddenly having second thoughts about your property—and rightly so! Our busy lives benefit from the modern conveniences of digital and mobile services. Senior care is no different. The RentCafe Senior Living portal helps users achieve greater work-life balance through improved daily efficiencies and conveniences. For Families RentCafe Senior Living offers time savings and ease-of-use for family members. Users can manage payments, make maintenance service requests. and even track progress on maintenance orders. They will know when the issue is resolved and their loved one is living comfortably again without making a dozen calls to your office. RentCafe Senior Living connects seamlessly with CRM, EHR and mobile tools. Families can effortlessly request updates from the community regarding prescription refills, review health information and communicate with care providers on their loved one’s progress. With these tools, site visits are for time with loved ones, not resolving issues and running errands. Through the online portal, family members can even check out...

The new RentCafe Senior Living Resident App makes lets residents and families manage payments, maintenance requests and more on the go! While we are all used to seeing young adults glued to their smart phone screens, increasingly senior citizens are logging on to mobile devices and taking advantage of everything mobile apps have to offer. According to a recent study from the Pew Research Center, since 2013 the number of seniors who own smart phones has nearly doubled to roughly 40% of adults over 65. Smart Phone Freedom Smart phones have a lot to offer older adults, not the least of which is the ease with which they can connect with loved ones. With advent of online banking and one-click purchasing, seniors have begun to adapt to an era of convenience and (almost) instant gratification. In fact, the Pew Research Center found that “for Americans ages 65 and older who own a smartphone, having one in their pocket is a liberating experience.” Communities Go Mobile For senior living communities, the ubiquity of mobile devices amongst residents presents an opportunity to enhance communication and improve comfort and care. In the past, many senior living providers depended on paper forms to handle all manner of resident interactions, from account management to maintenance requests. Going digital has changed that dynamic, and with the advent of mobile apps, communities can now empower residents to take charge. RentCafe App makes it Easy Earlier this year, Yardi unveiled the latest update to its innovative Yardi Senior Living Suite with the introduction of the RentCafe Senior Living Resident app. Offering the convenience of mobile payments and maintenance requests, the RentCafe Senior Living Resident app provides residents and their families with easy, secure access to account information via iOS and Android devices....