When do you know you’ve found the right job? Many employers offer competitive compensation. Stand out companies encourage, support and celebrate the personal and professional development of their team. Add in a company culture that nurtures clients and community relationships and you’ve got the Yardi Breeze sales department. Staying connected The team consists of about 140 members servicing both Breeze and Breeze Premiere. They are responsible for positioning and selling the software to companies that specialize in managing real estate assets within targeted markets. Yardi Breeze sales team members represent at an in-person trade show event. Team members reside throughout the U.S. including Santa Barbara and Oxnard, Calif., Salt Lake City, Dallas, Irving, Texas, Long Island, N.Y., Raleigh, S.C. and Atlanta. Though far apart, team members share common goals and support one another’s progress. What prompts a 14-year career with Yardi? Mark Coverdale, director of Sales, began with Yardi 14 years ago. “I was excited to start a career in software sales. Once I was at Yardi, I knew this was a place I could be for many years.” The collaborative culture appealed to Coverdale. “In addition to collaborating with other departments, our sales teams meet regularly to give each other advice and guidance regarding sales opportunities, how best to take care of clients, and sharing success stories that we can all benefit from.” He was also drawn to the relationships that Yardi fosters with its clients. “In our industry, we cannot ‘sell and run,’ nor do we want to,” says Coverdale. “We take great pride in building partnerships with our clients. Sometimes the sale is just the start as we continue to build and nurture relationships that last for years.” Client feedback prompts product development, which in turn creates better products and happier...

At ISS World Expo in Las Vegas this week, one of the largest conferences for self-storage professionals, Yardi Breeze Self Storage made its debut. The theme of the conference focused on perfecting the self-storage customer service experience, and Yardi’s latest product enables smaller operators of storage facilities to do just that. Yardi Breeze Self Storage is refreshingly simple software for self storage property management. It’s designed to help owners and operators with smaller portfolios increase efficiency, reduce IT headaches and save time and money. Self storage owners, investors and managers can use the innovative tools built into Yardi Breeze Self Storage to market, lease and manage their facilities from any device. These tools include: Full accounting: manage operations and financials in one place Integrated marketing: fill vacant units faster with syndicated online listings Automated reporting: generate and share financial reports via email or secure portal Online payments and maintenance: streamline collecting rent and fulfilling work orders Tenant communications: create, send and track emails and texts to renters A simple online setup process lets users start working in Yardi Breeze Self Storage right away; no lengthy implementation process is required. Unlimited live chat support is included. “Yardi Breeze Self Storage is easy to set up and simple to use. And amazing support is always there when I need it,” said Laura Van Tassel, self storage operations manager at Stuff It Storage, LLC and an early adopter of the new product. As operators’ needs expand, there is a growth path to the Yardi Self Storage Suite for larger portfolios. “Yardi now offers a range of software options for self storage businesses of all sizes. Yardi Breeze Self Storage builds on the success of our Yardi Breeze property management platform for smaller portfolios to deliver an easy...

In many commercial leases, tenants are responsible for rent and a share of the property expenses. Common area maintenance (CAM) fees help cover the direct expenses of maintaining areas shared by all tenants. If you’re a commercial landlord or property manager, you might charge monthly fixed CAM fees based on estimated expenses, then run a reconciliation against actual expenses at the end of the year. But because CAM expenses vary depending on the actual charges accrued, manually reconciling estimated CAM charges with actual charges can be time consuming. Larger operators have long been able to automate CAMs with Yardi Voyager Commercial. Commercial property managers with smaller portfolios can now do the same thing using Yardi Breeze. It’s one easy way to save yourself a significant chunk of time. What do CAMs include? CAMs can include the cost of maintaining both internal and external spaces. Internal common areas may include elevators, public restrooms, hallways, lobbies and more. Outdoor common areas often include parking lots, landscaped spaces and signage. Clearly stating what your CAM fees cover upfront can help you avoid leasing disputes later. CAM fees are usually allocated to tenants on a pro rata basis, meaning the more square footage a tenant rents, the greater their percentage of CAM expenses. How do CAM charges work? Tenants pay a monthly estimated charge for the property expenses. The actual expenses are tracked in recoverable expense accounts throughout the year. Then, at the end of the year, a reconciliation is done. The tenant’s share of the actual expenses is calculated. The tenant’s share is compared to the estimated charges the tenant has paid. If the expenses are greater, an additional charge is created for the tenant. If the estimates are greater, the tenant gets a credit. Saving time...

Building your property management business can feel like you’re aiming at a moving target. Changing industry expectations and trends may leave you clamoring for solutions. These five, timeless tips for excellence in property management can help you take your organization to the next level. Offer competitive conveniences for renters. Residents and prospects expect flexibility. Whether they prefer to interact with you online or in person, have systems in place to accommodate them. Enhance your website with online leasing, digital payments, and online maintenance requests. For those who embrace person-to-person interaction, build positive relationships with customer relationship management tools. Improve efficiencies with end-to-end property management software. When you operate efficiently, you can offer stellar services at lower costs without decreasing your profit. Begin with a software suite that automates back office tasks like accounting, reporting and compliance. Achieve efficiency with Yardi Breeze for small and mid-sized properties or Yardi Voyager for larger residential and commercial portfolios. Empower employees through education. The best software is powerless without a team that understands how to use it to its fullest potential. Online learning encourages your team members to learn at their own pace. Staff will also be able to access classes and review as needed, without costly and time-consuming training. Optimize revenue opportunities. There are several ways to boost profits without increasing rent. Some methods will require the property owner’s involvement while others you can pursue alone. Once you’ve explored your options, you can use the improved profitability of one property to pursue similar changes at other properties that you manage. Be proactive about your online reputation. Make it easy for tenants and prospects to get in contact with your team to intercept issues before they appear online. When negative feedback arises, address it promptly. Be sure to...

Apartmentalize powered by NAA is the apartment industry’s biggest annual event. If you’re going, you won’t want to miss out on hearing great speakers and getting energized by discovering what’s possible for your business. Apartmentalize will take place from June 13-16 in San Diego, and is the premier source for educating professionals of all job functions within the rental housing industry. The event is designed to help attendees take their careers, companies and residents’ experience to the next level. Be Sure to Attend Visit Yardi at booth #1019 in Hall E to get energized and discover what a single connected property management solution can do for your business. And while you’re there, enter for a chance to win a pair of Maui Jim sunglasses! When it comes to making informed decisions for your business, you’ve likely heard about advances in artificial or machine intelligence. To “get smart” as BI evolves through artificial intelligence, don’t miss “The Age of AI: Business Intelligence Today and Tomorrow.” The panel will discuss BI for multifamily with great insights from analytics experts from Yardi, Bozzuto, Bridge Property Management and Berkshire Communities. The session will take place on June 14 at 10 a.m. Aspiring marketing geniuses should be sure to attend the Learning Zone session “Reach Your Audience and Elevate Marketing Results with Prescriptive Analytics” presented by Yardi’s Dhar Sawh and Nima Farkhak on June 14 at 2:45 p.m. To share ways to better connect with your customers and truly understand how prospects find you, Yardi’s Esther Bonardi will moderate “How Did You Find Us? Tracking Today’s Multi-Touch Renter Journey” on June 15 at 9 a.m. Bonardi will be joined onstage by marketing experts from Greystar, EC Smith and Monarch Investment and Management Group. And finally, get enlightened about the...

From online applications to maintenance and business operations, property managers work hard to juggle competing priorities while still sustaining the profitability and integrity of their buildings. Whether it’s single-family homes, multifamily apartments or commercial properties, the challenges can be complicated. Thankfully, the solution doesn’t have to be. Meet Yardi Breeze, a refreshingly simple software platform built for property owners and operators with portfolios of 1,000 units or less. Yardi’s newest software solution provides everything small to mid-sized owners and managers need to succeed. This latest addition to the Yardi suite of products extends the company’s legacy of providing tailored software solutions for residential and commercial properties. “Yardi Breeze is the result of Yardi’s 30+ years of providing quality software with unwavering customer focus,” said Terri Dowen, senior vice president of sales at Yardi. “It was designed with the unique needs of smaller operators in mind.” Property management just got a whole lot easier. Yardi Breeze is simple but powerful. The interface may be fast and the framework intuitive, but don’t let that simplicity fool you. Breeze is still a robust, all-inclusive software suite that includes options for online marketing, applications and payments built right in. “We were able to set up our apartments in about 30 minutes,” explains Allan Shapiro, a principal at Castle Rock Real Estate. “The process was easy, straightforward and seamless.” With a transparent, affordable pricing model with monthly fees starting at $1 per unit, Yardi Breeze combines a wide array of tools into one streamlined, easy-to-use interface. Users can simultaneously manage a diverse property portfolio. In addition, the software also comes outfitted with RentCafe for effortless marketing and easy access to prospect and tenant portals. “From instant live chat support to automatic address completion and one-click data upload, everything is...

Team Yardi brought something different to the National Association of Residential Property Managers (NARPM) annual tradeshow and convention this year: brand new software! Our staff was excited to introduce the crowd in Orlando to Yardi Breeze, refreshingly simple software designed to make work easier for smaller owners, investors and managers. This completely new platform is very different than any property management software you may have tested before. It’s intuitive to use, quick to implement and works on any device. See everything you need at a glance – in your office, at home or on the go. Better still, live chat support is just a click away within the platform. Priced at only $1 per unit per month and backed by our years of industry experience and reliable accounting, Yardi Breeze is the next big thing for small business. Although it won’t be widely available until January, we were excited to show Breeze off for the first time at this particular show. We can’t think of a more fitting audience! What residential manager doesn’t need a better solution that’s simple, reliable and a breeze to use? NARPM attendees had a great time “test driving” the software, giving the Yardi team their feedback and winning prizes. We plan on officially rolling out Breeze in 2018, but if you want to learn more, you can request a preview now. While you’re waiting, follow Breeze on Facebook, Twitter, LinkedIn and Instagram for sneak peeks and exclusive content for smaller...