Special Delivery

The holidays are coming… and with them comes a huge increase in resident packages! Are you ready? If that thought made you shudder a little bit, you’re not alone. Apartment communities and high-rise buildings see a dramatic influx of deliveries during the months of November and December. The question of how to deal with them in a way that will make both residents and staff happy is on every property manager’s mind right about now. First, we’ll take a look at some shipping stats so you can see exactly what communities just like yours are up against. Then we’ll identify challenges that every property faces. Finally, we’ll show you how simple technology solutions can help you handle shipments more efficiently. Because even Santa could use a hand during this time of year! The Stats Did you know that the typical apartment community can receive as many as 100 packages in a week—and that number can DOUBLE during the holidays? Last year, the National Multifamily Housing Council (NMHC) took a closer look at package delivery by the numbers. Take a look at their wonderful infographic below to see stats at a glance. We can only imagine that the numbers will be even bigger this year! The Challenges “When you receive 200 or 300 packages a week, it puts tremendous pressure on the staff to manage the influx of deliveries. And with 90 percent of retail sales still taking place in brick and mortar buildings, we’re only at the tip of the iceberg in terms of e-commerce,” said Rick Haughey, NMHC Vice President of Industry Technology Initiatives. The challenges that most community managers face regarding parcel deliveries really come down to three things: storage, manpower and resident notifications. Package storage: Where will you store packages after...