We recently caught up with Jesse Dowler, Client Services Division manager for residential clients of Yardi Bill Pay. He started his support career as a technical account manager at Yardi in 2009. What is Yardi Bill Pay and what does it do for property managers? Yardi Bill Pay is an optional element of the Yardi Procure to Pay Suite or the Yardi Payment Processing service, which outsources to Yardi the process of paying vendors. The Bill Pay team at Yardi pulls invoices from the client’s Yardi Voyager database, routes them through the client’s approval workflow, and pays the vendor by the client’s preferred method—ACH, electronic funds transfer, credit card or paper check. Why do clients want to adopt Yardi Bill Pay? Processing invoices and going through all the steps to complete payments take a lot of time and labor. Check printers are expensive too. When you’re going through thousands of invoices a month, those expenses add up fast. It’s easier to let Yardi do it all. Not only does Yardi relieve the manual labor, but our check printing is less expensive as well, for clients choosing that option. About 40% of Bill Pay clients prefer checks so that’s still a popular payment method. What point do you and the Bill Pay team emphasize when discussing Bill Pay with clients and prospects? A major proposition for Bill Pay is its integration with Voyager and the workflows established there.  Clients continue to use the Commit Payment and Process Payment screens as they are accustomed to, and once payments are processed in Voyager, Yardi Bill Pay steps in and handles the movement of the actual cash, including check printing and sending ACH instructions to banking institutions. How did Yardi Bill Pay evolve? A small team at Yardi...