Let’s delve into the unique role of Matt Marvin, a senior consultant of the Yardi Bill Pay team. Meet Matt Marvin During a professional journey spanning 13 years at Yardi, Matt Marvin has earned his master’s degree in management information systems. He holds a Project Management Professional (PMP) certification and an Accredited ACH Professional (AAP) certification. His role involves project management, client support, technical sales, and product management. He takes pride in his work and the impact it has on the company and its clients. “I work on a relatively specific ancillary module (Bill Pay/AP payments), but I really like going incredibly in-depth into the payments industry. Payments are important (firms need to receive and send funds efficiently and securely), and a lot goes on behind the scenes to make everything run smoothly for our customers,” explained Marvin. Supportive work environment Yardi fosters a supportive work environment that encourages both individual and team excellence. This is achieved through job security and a culture that values collective success over individual achievement. Marvin says, “My coworker’s success is a win for my team and me.” Marvin would describe Yardi to new hires joining the team as a rising tide. This is accredited to company growth annually and as a company that believes in treating its employees well with excellent benefits and paid time off. “Come work here, do a good job, and you will be treated well. That isn’t corporate/HR mumbo-jumbo. That’s my actual experience.” Yardi is hiring globally! Interested prospective employees can explore opportunities on the Careers site. Big Picture Goals Within Yardi, Marvin’s most proud project was being the first Client Services (CSD) employee to launch our Bill Pay service in 2016. Though this moment was super busy for him, he reflects with gratitude as some...
Christina Whitehurst
Yardi Employee Profile
Meet Christina Whitehurst, a principal consultant at Yardi. Her primary focus is implementing the Yardi Investment Suite, a role that manifests her expertise and the significant value she brings to Yardi. Meet Christina Whitehurst Christina Whitehurst has been working at Yardi for five and a half years from the Yardi Long Island office in New York. She spends her work hours managing implementations of Investment Manager, Investment Accounting and Debt Manager for clients, ensuring everyone has a good time while they all work together to build success. A typical day consists of helping some people, coding, and reviewing waterfall agreements and calculations. She uses her accounting and real estate background to help clients and colleagues improve daily. “Every day is different, and I rarely do busy work. I love collaborating and helping my colleagues. Hearing what clients have going on and their daily challenges helps me stay on top of the changing business world,” said Whitehurst. Her passion for her work is evident in every word. Supportive work environment Whitehurst loves Yardi’s corporate culture, which is supportive and dedicated to everyone’s continuous improvement, education and success. The people behind the product make the difference. So much time is put into training and supporting new hires to give their best to support Yardi clients. “We care about you, and in turn, you care for our clients,” noted Whitehurst, showing the nurturing environment at Yardi. Being resilient in making Yardi products better and clients happy has earned Whitehurst multiple awards, which she received from her team members, with whom she’s helped resolve escalations. She is fascinated by Yardi’s founder, Anant Yardi, with the fact that one person can grow a company from one person to almost 10,000, plan the best Yardi parties ever and still be so personable and...
Laura Sacks
Yardi Employee Profile
Laura Sacks, a senior manager who works on Yardi’s investment management product suite, celebrates her fifth year at Yardi this November, giving her the benefit of four months in the office with colleagues before the world went remote during the pandemic. Yardi was Sack’s first corporate job, which she applied for with guarded optimism from referrals within the company and a dash of healthy skepticism since she is a relationships-oriented individual, so she was curious about how collaboration and connections would manifest in this space. She immediately found the spirit of exceptional generosity within the Yardi culture! “There is an energy of focused growth through the company that is achieved through discourse, creativity and collaboration that I find both energizing and inspiring,” said Sacks. Sacks spends her workdays working with clients, meeting with her team and developing special projects to facilitate growth and collaboration. Because Yardi, the products, and our clients constantly evolve, knowledge is forever growing. “I truly love how every day holds the potential for something slightly different from the day before and the ability to learn something new. Should you approach each day with a builder’s mindset and a willingness to say “yes” whenever possible, the opportunities for learning and growing at Yardi are endless,” exclaimed Sacks, her enthusiasm for continuous learning and growth shining through. Sacks reflects daily on advice about communication since her role is primarily about good communication and collaboration. She wants those to know that when communicating remember that clear is kind and unclear is unkind, “even if the topic is hard for you and/or the recipient, ambiguity is harder.” Evolving products Sacks prides herself on a project series of time-weighted performance calculations she built without knowing much about calculator analytics or time-weighted returns beforehand. “I appreciated the...
Regan Heydari
Yardi Employee Profile
Yardi’s global offices are crucial in property management and investors worldwide. Today, we introduce you to Regan Heydari, the Global Solutions Commercial TX practice team director at the forefront of this global mission. Meet Regan Heydari Regan Heydari, a key individual at Yardi for the past 13 years, holds a pivotal role in the Commercial support of the central region. Her responsibilities include leading a dynamic team that is committed to delivering top-tier support to Yardi’s commercial clients. Her multifaceted role involves strategic planning, problem-solving, and ensuring clients receive the highest quality service. “Over this time here at Yardi, I’ve seen the company grow and evolve, and I’ve had the privilege of contributing to its success,” said Heydari. Heydari spends her workdays with a blend of client interactions and team collaboration. Her most significant time is spent assisting clients with their needs and challenges while supporting and mentoring a team to ensure they deliver exceptional service. Energized for Good Heydari loves the variety of her day, which energizes her, “Every week brings new challenges and opportunities to work with different people. This constant change keeps my job exciting and fulfilling,” explained Heydari. Yardi’s unwavering willingness to help and collaborative culture make it an inviting workplace. No matter who reaches out, someone is always ready to jump in and collaborate on solving a problem. New hires can look forward to a supportive workplace filled with passionate individuals and a place where contributions are valued. “The spirit of teamwork and mutual support is truly remarkable,” expressed Heydari. Yardi is hiring globally! Interested prospective employees can explore opportunities on the Careers site. Game-changing success Direct focus on one task at a time instead of multi-tasking has been a game-changer for Heydari’s productivity and effectiveness. Heydari is proud to...
Sam Valdés
Yardi Employee Profile
Yardi Aspire has grown exponentially and now offers over 1300 titled courses, much of which is due to Sam Valdés, manager for Yardi Aspire from the Santa Barbara office. Meet Sam Valdés Sam Valdés, celebrating her eighth year at Yardi in December, is a shining example of dedication. Her teams with Yardi Aspire write and produce the courses, videos and other content assets available in the Aspire product. Most videos are available in Client Central and/or product Help documentation. Valdés spends most of her time supporting team members as they work on content projects through one-on-one meetings, group brainstorming, and reviewing storyboards or course designs. Valdés enjoys working with clients on their training needs and has formed significant partnerships over the years. “It’s always a pleasure learning from the people who use our product daily,” said Valdés. In addition to working with clients, Valdés enjoys helping our clients’ employees build knowledge and skills. “What we offer can assist people with feeling more confident in their work, growing as individuals, and advancing in their careers. It’s rewarding to know we offer value not only at the organizational level but also at the individual level,” explained Valdés, underscoring the profound impact of her work. Take Care of our Employees Valdés appreciates that Yardi genuinely strives to fulfill its company motto—to take care of our clients, employees, and communities. This attitude of taking care of each other shows up in the approach to teamwork across the organization. “In my role, I’m uniquely positioned to work with dozens of product teams in multiple markets, and everyone is always willing to help each other. In the end, we know we’re team Yardi, and whatever we can do to benefit each other benefits everyone, including our clients,” said Valdés. When...
Jorge Dominguez Rodriguez...
Yardi Employee Profile
Yardi’s global offices make essential contributions to property management and investors worldwide. Today, meet Jorge Dominguez Rodriguez, senior team lead for Yardi Corom. Meet Jorge Dominguez Rodriguez Jorge Dominguez Rodriguez has worked at Yardi for six and a half years. His primary responsibilities include assisting clients in implementing Yardi Corom software and guiding team members in helping clients reach success with products and services. Yardi Corom is a lease management and lessee accounting solution built specifically for commercial tenants and corporate occupiers. Rodriguez also helps with assisting sales teams with product demos and weekly cross-team meetings with development and service teams while working on challenging implementation projects. “I studied mathematics in college because I enjoy problem-solving. Working on the Corom team, I have been able to put these skills to use in coming up with creative solutions to difficult problems. Our client base is spread across various market sectors in the occupier space, so my team is often presented with new and exciting challenges,” shared Rodriguez, his passion for problem-solving evident in his every word. Yardi’s corporate culture is rooted in the company’s core values: innovation, collaboration and respect. “I have never met anyone in this company that wasn’t willing to lend a hand when I asked for help, which is incredibly motivating,” shared Rodriguez. Uniquely Yardi While Yardi’s origins are the leading provider of real estate software, it has positioned itself as a real estate software conglomerate spanning many vertical and horizontal market sectors with strategic company acquisitions and innovations. “Yardi is uniquely positioned to continue to grow steadily and increase its footprint across new market segments. A good example is the company’s most recent market penetration in the coworking space through acquiring a majority ownership stake in WeWork,” Rodriguez confidently explained. Recently,...
Sachin Yenurkar
Yardi Employee Profile
Meet Sachin Yenurkar, senior technical consultant from our Dubai office. Yenurkar recently conquered Everest Base Camp and waved a Yardi flag on the legendary mountain. Meet Sachin Yenurkar Sachin Yenurkar has been working at Yardi for 13 years. He supports clients in implementing Voyager with standard and custom functionalities to meet their business needs. His role involves troubleshooting and resolving issues with Yardi products, ensuring a smooth user experience. In addition, he plays a crucial mentorship role in guiding technical teams in Dubai and Pune. “I enjoy the challenges I face while interacting with the clients, understanding their needs, and helping them achieve their business goals by delivering the best solutions. This process not only helps in achieving the client’s business objectives but also contributes to my personal growth and job satisfaction,” explained Yenurkar. Inclusive Culture Since Yenurkar has been with Yardi for 13 years, he feels like Yardi is family. Celebrating diverse festivals and events enhances his team bonding and reflects a culture of inclusivity and respect for different traditions. Yenurkar feels that Yardi is the best place to work, with daily challenges and the opportunity to enjoy the organization’s fun, loving, diverse and inclusive people. Oksana Goliak, Yardi Dubai office manager, shares some proud words for Yenurkar: “Sachin is an avid adventurer with a passion for conquering new heights, both professionally and personally. With 13 years of dedication to Yardi, he has demonstrated a relentless drive for success in his career. Beyond the office walls, Sachin has tackled all UAE’s Mountain peaks, showcasing his determination and love for outdoor challenges. Always seeking new opportunities to explore and hike, Sachin embodies the spirit of adventure and continuous growth. We are very proud of Sachin and his achievements!” Yardi is hiring globally! Interested prospective employees can explore opportunities on the Careers site. Spirit of Adventure Yenurkar’s time spent outside the office is for social gatherings and yoga classes in the evening. He organizes hiking day trips for his family and friends on the weekends. In addition to hiking the peaks of UAE, Yenurkar is a culinary enthusiast. “I enjoy exploring and cooking dishes from various cuisines. It’s a delight to bring these creations to our Dubai office for my colleagues to taste. It’s my way of adding some flavor to our workdays! And I often do that,” expressed Yenurkar. Learn more about the dynamic members of #TeamYardi on the People...
Reginald Singleton
Yardi Employee Profile
Yardi’s global offices make essential contributions to property management and investors worldwide. Meet team member Reginald Singleton, an associate technical manager on the Breeze client success team in Atlanta, Georgia. Singleton will celebrate his second-year anniversary here at Yardi next month. He spends much of his time at work assisting clients in troubleshooting their issues with Breeze and Breeze Premier. He assists clients through a chat window, but some clients will call for help instead. He also helps his team when they are in need or have questions. Singleton is constantly introduced to new challenges and problems that he helps clients overcome. “When I can deliver a solution to my clients or even my teammates, it truly makes me happy,” expressed Singleton. Contagious Company Culture Singleton enjoys and appreciates how willing everyone in the office is there to help. Despite work being sometimes stressful, everyone in the office knows how to make the day fun, “The Yardi Culture is contagious, and I love it!” Singleton has always felt welcomed and appreciates how Yardi upholds its mission statement of taking care of clients, employees and the community. Before graduating college, Singleton was a manager at Taco Bell. Though he had experience in IT and accounting, he felt that he might not be a great fit at Yardi, but shortly after starting, he realized that Yardi provided employees with helpful tools and helped him grow, not to mention his colleagues who helped in that growth. “I felt so comfortable here when I first started. Yardi truly cares about your growth and success so that you will do fine regardless of your previous work background! Also, you can choose from many different career paths within the company as well,” explained Singleton. Yardi is hiring globally! Interested prospective...
Octavio Lizarraga Pescador...
Yardi Employee Profile
Yardi Employee Profile Yardi’s global offices make essential contributions to property management and investors worldwide. Meet Octavio Lizarraga Pescador, associate account manager for the Yardi Breeze CSD team, who hails from the Santa Ana office. Meet Octavio Lizarraga Pescador Octavio Lizarraga Pescador has been working at Yardi for almost two years. His work hours consist primarily of directly assisting clients with Breeze and Breeze Premier implementations. Pescador hosts about four one-hour Zoom meetings with clients daily, in which he assists them with setting up the software or provides training on how to use some of its functionalities. When he is not in meetings, he writes up recaps for clients to summarize what was covered on the previous call or is testing some client inquiries. Along with assisting clients, he also attends internal training, strengthening his understanding of Breeze and Breeze Premier providing better insights for his clients. “I believe the functionality Breeze brings to our clients in terms of being able to manage their properties more efficiently plays a very important aspect for everyone involved,” says Pescador. Pescador believes that the work everyone does at Yardi impacts many individuals. From the delivery of financial reports to critical real estate decision-makers to the urgency of response whenever a tenant submits a new maintenance request through the tenant portals, Yardi’s products provide a solution to many essential property management needs. “This is what I enjoy most about my work at Yardi. I enjoy assisting and playing a very important role in implementing Yardi’s solutions for our clients,” explained Pescador. Positive Vibes Only Ever since Pescador joined Yardi, he has felt a positive and assistive corporate culture from both leadership and colleagues. Everyone is so willing to help with any question needed. If there is a functionality...
Amol Jammu
Yardi Employee Profile
Yardi’s global offices make essential contributions to property management and investors worldwide. Today, we introduce Amol Jammu, the West Residential Leasing Solutions 1’s assistant technical account manager. Meet Amol Jammu Amol Jammu has worked with Yardi for almost two years and looks forward to being promoted soon. Jammu spends his work hours talking and engaging with clients he oversees. Meeting with clients daily, Jammu discusses ongoing company initiatives, workflows and where they need help with their Yardi products. When Jammu is not in client meetings, he works in the Site Manager program and CRM, where he can fix clients’ issues or set up workflows to achieve their end goals. Jammu is constantly researching and reading into different Yardi products and testing in practice environments. Jammu enjoys connecting with clients face-to-face and helping them with any issues they might encounter. “It’s really rewarding when I can solve issues for clients and see the impact on their day-to-day operations,” said Jammu. Office Synergy Jammu appreciates Yardi’s commitment to providing employees with all the tools to do the job effectively. Everyone in the company is willing to lend a helping hand, which makes giving support to customers much more accessible. “The approach to teamwork is truly gratifying because I always feel reassured and supported when my workload gets heavy. I never feel like I’m alone with my problems or that I can’t ask for help,” Jammu explained. Jammu describes Yardi as the perfect place to start a career. “I’ve heard so many horror stories about how people’s first jobs were, and it really puts a smile on my face that I can’t relate to that. Yardi really feels like being a part of a family that cares about your work, your life outside of it, and most...
Mary LaForge
Yardi Employee Profile
Yardi’s global offices make essential contributions to property management and investors worldwide. Today, meet Mary LaForge, director of programming for Public Housing Authorities (PHA), out of the Santa Barbara office. Meet Mary LaForge Mary LaForge has been with Yardi for 21 years. She oversees a team that includes programmers, quality assurance (QA) specialists and technical writers. She also works with the PHA team in Pune, which again consists of programmers, client-services (CSD) support staff, software conversion experts and QA specialists. “I collaborate with our team as we implement compliance changes in our current products and develop new products, such as Compliance Manager and Asset IQ, on the new Elevate platform. I work closely with HUD to understand policy changes that impact our software,” said LaForge. Subsidized housing is a challenging and complex market. Working on HUD compliance changes is not easy. Gathering the complex information needed to implement the required changes successfully can be difficult, and there is pressure to deliver on time. “I view these challenges as an opportunity to excel and grow for Yardi to be a standout vendor in the PHA market. I am fortunate to be working with the talented individuals on our team. I treasure and enjoy our team’s extensive collaboration, ” LaForge expressed. Working as a member of the PHA team gives LaForge pride and satisfaction because the software helps housing authorities provide housing for the underprivileged. “In an indirect but substantial way, I believe I am contributing to communities nationwide,” LaForge shared. In addition, LaForge works and helps the sales team with prospective client demonstrations and participates in client meetings. Longevity with Teamwork Yardi is a unique and welcoming company. Collaboration is intentionally and strongly encouraged. Everyone’s ideas and opinions are heard and respected. “In meetings with peers, vice presidents, or the CEO, everyone feels comfortable providing their thoughts and suggestions. We may intensely and passionately debate how to solve an issue at a meeting, but we can feel comfortable going to lunch with disagreeing people. When a solution does not go as we hoped or planned, we correct the issue, learn from it, and move forward,” explained LaForge. New hires are always astonished when they discover how long LaForge has been working with Yardi. “In one of the interviews, there were three of us on the panel, and the collective time spent with Yardi was fifty years! This number is incredible and sometimes unfathomable to these prospective employees,” said LaForge. Yardi’s corporate culture gives opportunities to work with incredibly talented individuals and hard-working teams to create, contribute to, grow, and develop exceptional products that help communities worldwide. Yardi is hiring globally! Interested prospective employees can explore opportunities on the Careers site. An Advocate for Education LaForge grew up in India and came to the U.S. for a master’s degree. While in India, LaForge was involved with a few organizations for children’s education. Lack of access to education is a significant challenge there. “I believe education is the only way to narrow this divide. Being a parent of a young child has taken away any extra time for doing this wonderful and satisfying work. But someday soon, I hope to become involved in childhood education again. I am especially interested in education at the elementary school level. My heart very much wants me to do this work in India, possibly starting a school in underprivileged communities there,” explained LaForge. LaForge’s daughter is nine years old and keeps her super busy. However, time is limited with her when LaForge is traveling for HUD and conferences nationwide and to Pune. Therefore, she tries to spend as much time with her daughter as possible when she is home in Santa Barbara. “We love to travel as a family. I believe traveling to other countries and learning about other cultures at a young age can nurture tolerance and develop deeper empathy for all human beings,” LaForge shared....
Biswakam Mishra
Yardi Employee Profile
Yardi’s global offices make essential contributions to property management and investors worldwide. Meet Biswakam Mishra, a programming manager based in Dubai. Meet Biswakam Mishra Biswakam Mishra has been working at Yardi for 17 years. He worked in the Pune office for ten years, and for the last seven years, he’s been working in the Dubai office. Before starting his role with Yardi’s latest product, Voyager 8, Mishra was previously part of the technical service team for CSD and PSG. In addition to development tasks, Mishra assists the CSD and PSG teams in troubleshooting Elevate issues in the Middle East region. He also supports the CSD team in addressing performance or TA-related issues and organizing training programs for new hires. “I have a keen enthusiasm for learning and am always curious about my assigned tasks. I find great satisfaction in helping team members and fostering collaboration,” shared Mishra. After many years at Yardi, Mishra says Yardi has become like a family, “The culture is characterized by collaboration, innovation, friendliness, and fun, providing a healthy work-life balance.” Mishra advises new hires to bring fresh ideas, highlighting Yardi’s comprehensive training and easy onboarding processes, ensuring that team members feel comfortable and can contribute effectively. “Yardi’s strong motto sets a foundation for success, emphasizing employee well-being and teamwork,” said Mishra. Yardi is hiring globally! Interested prospective employees can explore opportunities on the Careers site. Taking Care of Our Community Mishra aligns with Yardi’s motto, inspiring him to join a nonprofit organization, Bandhu, in his native state in India. Bandhu works to support children in completing school education successfully. “We organize various activities for village kids, including outreach programs, career counseling, and yoga. I contribute to the group both technically and financially,” Mishra explained. Early Bird Gets the Worm Mishra...
Meet Grant Burnham
Yardi Employee Profile
The PHA industry is special. There’s a level of caring and personal commitment to helping others that rises a notch in comparison with other real estate verticals. Exhibit A: Grant Burnham. Grant joined Yardi a few years ago. He not only brought with him decades’ of PHA and affordable housing finance experience but also a positive attitude and a genuine appreciation for the work PHAs do for their communities Let’s find out more about Grant, Yardi’s PHA clients and the company’s solutions. Grant, where do you call home? GB: Hello! I am a Colorado native, and my home base is Yardi’s Denver office. What hobbies do you enjoy in your free time? GB: I am an avid pool player. I have been playing in leagues for almost 15 years and even got to participate in team world championship tournaments three separate times in Las Vegas. I’m always up for a game or two (or more) whenever I get a chance! How long have you been with Yardi? What is your current position? GB: I’ve been with Yardi since February 2020. My role is a team leader and solutions consultant. That means I work with a great group of sales professionals dedicated to helping housing agencies solve challenges and serve their residents, landlords and participants with innovative Yardi technology. How did you get started in the PHA/affordable housing industry? GB: My journey in the housing industry began in 2008 when I joined a local PHA in the Denver area. I was there for about three years before I accepted a position with the Colorado Housing and Finance Agency in 2011. I remained with CHFA until 2020 when I began working at Yardi. Throughout my career, my roles in the housing industry have included Occupancy Specialist,...
Sy Pham
Yardi Employee Profile
Yardi’s global offices make essential contributions to property management and investors worldwide. Today, meet Sy Pham, associate technical manager on the Voyager Client success team out of the Santa Ana office. Meet Sy Pham Sy Pham just marked his first anniversary at Yardi in August. He has a passion for problem-solving and working with clients, so he’s greatly enjoyed this role. Pham wanted to work for a company where he could tackle complex problems but work with clients using Yardi’s products so he could see the impact he was making. “The last year with Yardi has been everything I’ve been looking for in a company,” says Pham. Pham spends his hours on client calls and training. When not on calls, he is researching questions that came up or preparing for the next call. He also regularly meets with his team to strategize on problems or do team-building exercises, making his experience at Yardi remarkable. Problem-solving Skills Working with commercial clients has been a challenge for Pham yet rewarding. He enjoys the people at Yardi, both internally and client-facing. He finds Yardi as a workplace that challenges him with tough problems, but the people he has met along the way make it all worth it. “I have never experienced a work culture so dedicated to helping clients and each other. It’s been fun collaborating with individuals from different teams and being able to solve problems together. I love how I can introduce myself to anyone and ask if they can lend a second opinion on a difficult case. The overwhelming support I always receive is inspiring. I hope one day I can lend a hand to the new folks that join like others has done for me,” said Pham. In his personal and work life,...
John Napolitano
Yardi Employee Profile
Yardi’s global offices make essential contributions to property management and investors worldwide. Today, we introduce John Napolitano, a part of the Residential Practice Team 3 of the Long Island, NY office. Meet John Napolitano John Napolitano has worked as an associate technical account manager for just over a year. Napolitano spends his days assisting in client cases and helping teammates however much he can. “I love the atmosphere of being a Yardi employee. Everyone is always welcoming and helpful,” says Napolitano. “I have an amazing team!” Napolitano appreciates how Yardi does a great job incorporating teamwork into the day-to-day work. There are many resources and different individuals with different skill sets. Everyone is helpful and knowledgeable in their field. “We are encouraged to expand our Yardi Network and reach out to people from different teams. I love being able to reach out to people from all over the country and build those lasting relationships,” said Napolitano. In addition to teamwork, Napolitano describes Yardi as a second home after building lasting relationships with coworkers almost immediately. “Everyone wants to see you succeed and lend a helping hand when needed. I know how intimidating it can be for new hires, and I would like to be able to help however much I can in their transition with us,” shares Napolitano. Napolitano and his team recently volunteered and hosted a charity event for Yardi-supported nonprofit Island Harvest. They packed hundreds of boxes of food for people in need. “I love that we could organize an event like this and do our part for our community. It inspired me to do these events on my own time and more frequently,” says Napolitano. Yardi is hiring globally! Interested prospective employees can explore opportunities on the Careers site. Animal Enthusiast Outside...
Alondra Valenzuela
Yardi Employee Profile
Yardi’s global offices make essential contributions to property management and investors worldwide. Today, meet Alondra Valenzuela, Yardi technical analyst from the Dallas office. Meeting Alondra Valenzuela Alondra Valenzuela has been at Yardi for just over two years. While each day differs from the previous, every day brings an exciting new challenge that requires her to think outside the box. From utilizing data to digging into other applications to locate the cause of a client’s deteriorating performance, Valenzuela assists with getting many clients access back into the systems. “I love the challenge of learning something new every day and having the opportunity to utilize new tools that I can bring to my team. I also love the occasional rush of adrenaline when getting a critical item thrown my way and having the opportunity to relieve our clients,” says Valenzuela. Valenzuela enjoys the openness of everyone she works beside. In her two years of working at Yardi, she’s never felt alone, and the willingness of everyone who helps brings great relief, knowing she is not alone and someone is always there to help get a solution to our clients. “Yardi is a place that will allow you to grow in whichever direction you feel best. There is such a wide range of opportunities to explore at Yardi that you can always find something new to learn and do,” Valenzuela said. Yardi is hiring globally! Interested prospective employees can explore opportunities on the Careers site. Climbing Mountains When Valenzuela is not working, she enjoys spending time in nature. When she cannot get to the mountains in Colorado, she enjoys health and fitness in other areas. She cycles through either the gym, muay Thai or rock climbing. “I like adrenaline-packed adventures, which is why I love dealing with high-pressure...
Mary Beth Snyder
Yardi Employee Profile
Yardi’s affordable housing compliance expertise got a big boost this summer. Mary Beth Snyder joined the team in a new role of Verification Services Industry Principal, and her work history is sure to make an impact. Prior to joining Yardi, Mary Beth spent eight years at Equifax® working in the government segment on eligibility verification for government benefit programs. Her duties included managing Equifax’s The Work Number® product, which verifies employment and income of households applying for government benefit programs such as housing assistance, child support, workforce agencies and unemployment insurance. That experience is particularly valuable as Mary Beth transitions to her leadership role on the Yardi Verification Services product team. Yardi Verification Services is an affordable housing compliance solution that verifies the income and assets of households seeking to qualify for a unit. Let’s get to know more about Mary Beth. Mary Beth, where do you call home? I live in Cape Girardeau, Missouri which is approximately two hours south of St. Louis. Beyond your work with Equifax, what is your history in the affordable housing industry? I’ve worked in affordable housing for years promoting the benefits of automating eligibility verification. I’ve been a member of the National Association of Housing and Redevelopment Officials (NAHRO), and have presented during conference sessions as well as writing posts for the NAHRO blog. I’m thrilled with my new opportunity here at Yardi and look forward to continuing my advocacy for those needing housing assistance and the community of housing assistance providers. What benefits do the affordable housing providers you support bring to their communities? Affordable housing providers are critical to the growth and development of the community they serve. A decent and affordable place to live helps families and those who are disadvantaged by freeing them from physical and mental hardships, placing them on a path to success and growth for themselves and future generations. A quote that resonates with my thoughts comes from a sociologist named Matthew Desmond who said, “Housing is absolutely essential to human flourishing. Without stable shelter, it all falls apart”. Have affordable housing resources affected the lives of you or your family? Yes. My brother and sister-in-law are both learning disabled and receive social security disability insurance and other government benefit programs to help them live independently. They currently live in market rate housing with the support of a roommate, but in the future may need to seek out an affordable housing unit. Filling out government forms and getting documentation ready to submit to qualify for government benefits is often frustrating for them. Luckily, they have me to step in and help – not everyone has that kind of support. And I totally understand and share their frustration. I have similar trouble sometimes understanding what the various forms are requesting. What do you think could help simplify the process for affordable housing and other program applicants? My philosophy has always been don’t require applicants or tenants to provide documentation that can be easily found with automated data. Instead, programs should take the burden off those who are disadvantaged and use automated data to complete forms required for eligibility. Automating verifications would save agencies time and money while improving customer support and assistance. That sounds like a big process improvement. Is there a Yardi product that can help achieve that level of simplicity? Yes. Yardi Verification Services automates the way affordable housing providers and public housing authorities verify the income and assets of their applicants. What are the benefits of Yardi Verification Services? Eliminating the stack of forms to fill out is a win-win for both applicants, compliance specialists and site staff, because there are no more back-and-forth requests for information. That type of work takes so much time away from affordable housing and PHA staff and frustrates the applicant or tenant, so Yardi Verification Services really helps streamline the process. Up to 90% of income and...
Ben Smith
Yardi Employee Profile
Yardi’s global offices make essential contributions to property management and investors worldwide. Meet Ben Smith, senior bill pay specialist with the Yardi Bill Pay Express team. Meet Ben Smith Ben Smith started his career at Yardi just after graduating from college a little over a year ago. Smith spends his days working payment exceptions and making payments online for utilities. He also researches to determine the eligibility of vendors to go live on the BPX service as well as bring vendors live to it. He collaborates with other teams to resolve payment issues they might discover and continues to build a stronger foundation for this service. “I enjoy that this service is something uncommon in the industry currently. It feels that we are doing our best to improve the overall flow of payment processing for both Yardi and clients. There is so much to learn about what Yardi does, and I love that it’s easy to reach out and learn about products and services totally unrelated to mine,” says Smith. Wealth of Knowledge Smith finds the work culture at Yardi to have a good balance between teamwork and independence. “Our team probably works more independently than most others in the division, but that doesn’t prevent us from collaborating with each other or other teams,” Smith shares. The work environment has always been opening and welcoming for Smith. Yardi is a company that continues to take care of its employees while being a leading force in the industry. “There are plenty of opportunities for all walks of life, and there is a wealth of knowledge to learn. I can feel at ease knowing I’ll be able to provide for my family and see myself spending a long time with the company,” shared Smith. Yardi is...
Zaria Lane
Yardi Employee Profile
Yardi’s global offices make essential contributions to property management and investors worldwide. Today, we introduce Zaria Lane, technical account manager for Yardi Breeze Premier, out of the Dallas office. Meet Zaria Lane Zaria Lane marked her sixth anniversary with Yardi this past July. She started her career at Yardi in the call center, then moved to various departments before working with Breeze Premier in 2019, working from associate technical manager to implementation technical account manager. Lane ensures she is organized and prepared to accomplish her daily goals. “Organizing helps me stay on my toes and feel more confident when presenting information to my clients. I also love to prepare for every scenario before I meet with clients,” said Lane. Welcoming Work Environment Lane enjoys the inclusion of Yardi and having a welcoming feeling from all she has worked with. “I enjoy how the company creates events where employees from different teams and departments can join to socialize. To me, it creates an even more comfortable workspace as our workers don’t have to feel that they are working with strangers and allows us to be more willing to work with others,” shared Lane. Lane graduated from Texas A&M University with a BS in Psychology and never expected to work as a technical manager. Still, she learned the system quickly, making her feel more comfortable learning new information. Between the welcoming work environment and increased productivity, Lane thinks hard work pays off and is based on work efficiency, not tenure. “I am excited to see the company grow even more, and I love that I will be a part of that growth,” Lane shares. Yardi is hiring globally! Interested prospective employees can explore opportunities on the Careers site. Dallas Cowboys Fan Lane spends time outside the office...
Jonathan Gonzalez
Yardi Employee Profile
Meet another sensational Yardi employee, Jonathan Gonzalez, team lead for the commercial Voyager Client Success TX 1 team who began his journey as an intern. Yardi’s offices have many internship opportunities for those interested in learning about exciting and expansive world of real estate technology. Meet Jonathan Gonzalez Jonathan Gonzalez has been at Yardi for nearly five years and became a team lead for commercial in July 2022. He works with clients to achieve success with the products they are licensed for and finds new ways to improve their work lives with Yardi’s complete product line. He also works with his team to ensure they succeed in providing an excellent customer service experience and developing their careers. “I put a heavy emphasis on being available for my team, especially since we have transitioned to a hybrid work structure. My goal is to be available as much as possible to build relationships with my team members while also providing them with the mentoring they need to grow,” says Gonzalez. In addition to his team, Gonzalez assists his clients in achieving the maximum results with their licensed products. He spends his days reaching out to perform health check calls with clients to review their system usage and assist with critical escalations to ensure they are well taken care of. Gonzalez takes pride in having satisfied clients with support and confidence within his team that is more willing to utilize Yardi’s full product load. “Helping my clients achieve success in all their Yardi products is what I most enjoy about working at Yardi. Seeing my clients fully functioning and happy with their software gives me a sense of purpose for my work,” shares Gonzalez. Confident Colleagues Gonzalez enjoys the welcoming environment of Yardi, where everyone is eager to see success...
Tamm Sharper
Yardi Employee Profile
Yardi staff make essential contributions to property management clients worldwide. Today, meet Tamm Sharper, a Voyager Client Success residential TX 2 team consultant for special projects in the Dallas office. Meet Tamm Sharper Tamm Sharper has been working for Yardi since December 2014. Sharper works on projects from the Voyager Client Success and RentCafe Client Success Texas teams for existing clients. From complex and sometimes expedited implementations to At-risk client specialty projects, she has a variety of opportunities to build relationships with clients during their Yardi journey. She works with clients to analyze pain points and devise a course of action, whether goal-based or time-specific, to alleviate the issues they experience daily. Sharper conducts on-site training sessions and business process reviews to optimize Voyager/CRM to give the client the most value. She also mentors colleagues and newer Yardi employees going through the N.E.S.T program by showcasing the culture of Yardi, conducting trainings and assisting with cases. Strategizing Stellar Results Sharper says, “I like to call myself ‘the fixer!’” Sharper enjoys having a client come to her at their breaking point and her being able to strategize and develop a plan to get them back on track. At the project’s close, she feels there’s nothing more satisfying than having a client smile and express gratitude for all the hard work they’ve accomplished. “There’s just something special about reviewing all the objectives we set out to accomplish and getting that confirmation of satisfaction from the client! Also, it’s heartwarming to know that I’ve made a difference in client retention when we see the numbers during corporate updates,” shares Sharper. Sharper appreciates Yardi’s transparency since the early days of the pandemic and that Yardi is always there to contribute when help is needed. “It’s amazing to hear...
Brody Masterson
Yardi Employee Profile
Yardi’s offices have many internship opportunities for those interested in learning about the technology side of real estate. Today, meet Brody Masterson, who joined the company for an internship five years ago and has been thriving at Yardi since. Brody and his wife, Ashton. Meet Brody Masterson Brody Masterson completed an internship in the summer of 2018 with Yardi. He completed his degree from the University of Oklahoma and graduated with a bachelor’s in management information systems. He then started working at Yardi full-time out of the Dallas office, making last month his fourth anniversary. Masterson is a senior technical manager for the residential Texas Practice 6 Team. Masterson spends most of his work resolving data issues for clients he is solely responsible for. When he is not working and meeting with clients, he works with his colleagues and team members needing assistance. Since stepping into the senior role with more responsibility, he has taken over critical topics for his team. “I’m readily available to answer any questions that my teammates have, or if they prefer, I’ll hop on a quick call with them to give them guidance on a case or insight over a Voyager functionality,” said Masterson. Yardi is a comprehensive software that takes time to learn the ins and outs. However, Masterson enjoys using not only his technical skills but also his consulting skills for the job. “There are numerous software areas that require either cloud knowledge, accounting knowledge, marketing knowledge, etc. So, it has been very beneficial learning from all these different areas,” said Masterson. Knowledge is Power Masterson likes the comradery and collaboration at Yardi. Even working virtually, he still feels the same vibes from working daily in the office. “Yardi’s culture is also very collaborative. There has always...
Leeana Bari
Yardi Employee Profile
Yardi’s global offices make essential contributions to property management and investors worldwide. Today, we introduce you to Leeana Bari, a senior technical account manager for RentCafé Resource out of the Dallas office, a part of the Texas Practice 6 team. Meet Leeana Bari Leeana Bari has been with Yardi for five years after graduating from the University of Oklahoma, her first job out of college. Bari spends her workdays keeping clients as happy as possible. Fulfilling the Yardi mission statement, taking care of clients and being dedicated to them, ensuring they are all responded to promptly. She also values positive reinforcement for her peers and colleagues. “I am a queue watcher because I love seeing the queue go down and sending a ‘good job team’ message from time to time in our team chat to shine a light on their hard work being seen because some weeks it gets tough,” says Bari. Working in the office has allowed Bari more human interactions since the pandemic made everything virtual. She enjoys walking around, joining conversations, and playing ping pong in the breakroom. She finds working from home can lead to burnout with minimal breaks, so when working at home, she is mindful of her time and does a quick 10–15-minute workout to get the blood flowing. “I believe it’s important to incorporate times to step away from the computer to refresh your mind, especially if you’re stuck on a case,” Bari shares. Cultivating Bonds Bari appreciates all the people she works with at Yardi. She has never felt that she couldn’t be herself, which makes the work environment enjoyable. The professionalism and involvement of managers and team leads in the Dallas office encourage success and growth within Yardi. “The environment is professional, but one thing I absolutely love about Yardi is that I always felt and continue to feel like I can be myself in and out of the office,” shared Bari. She wants new hires, especially those right out of college, to know that Yardi’s company culture makes a big difference. Knowledge is shared daily, which makes working with clients that much easier. Yardi encourages diversity, inclusion and growth, making it easy to connect with peers and enjoy work each day. “The recruiters at Yardi have done an amazing job at finding knowledgeable people with the awareness and soft skills to ensure the work culture meets all requirements of our motto,” said Bari. She continues, “I’ve absolutely loved working for Yardi! I’ve made life-long friendships and couldn’t have imagined or asked for a better first job!” Yardi is hiring globally! Interested prospective employees can explore opportunities on the Careers site. World traveler, dancer and pro wedding guest Bari spends her time outside of the office traveling with family and friends. Her parents immigrated to America from Bangladesh, so travel has been super important to them to connect with family. Bari was able to experience traveling to foreign countries and even within the States as a child, opening her eyes to what is out there in the world. She also has been swamped attending several weddings within the past few years. “In 2022, I attended nine weddings. I am on number three of six for 2023 and have six already on the calendar for 2024! Celebrating my friends brings the utmost joy to my life – however, if you’ve ever attended a Desi wedding, you know a gal is running out of outfits,” Bari exclaimed! When she is not attending weddings, Bari enjoys dancing. Dancing has always been a part of her life. She believes it soothes the soul. Some of her best years were on a dance team in college, and she cultivated strong friendships she still has to this day. “It is amazing to me to see how everyone brings their own personality and flow to the dance; however, we’re all able to mesh and flow in sync as...
Shaina Fite
Yardi Employee Profile
As National Volunteer Month continues, meet Shaina Fite, who recently organized a Yardi Atlanta team to participate in the Atlanta Community Food Bank Hunger Walk/Run, raising over $2,500 for the organization. Shaina Fite is a CSD manager for Rent Relief powered by Yardi. More than 28 states, counties and cities use Rent Relief to manage more than $1.5 billion in funding. Rent Relief is a complete software and service solution that’s fast to set up and scales to meet agency needs. Fite has been working at Yardi for almost eight years. Projects have included directly supporting the Texas Department of Housing and Community Affairs in deploying the Comprehensive Energy Assistance Program (CEAP), including technical support, vendor onboarding, call center, and marketing ancillaries. “I love working on products that directly impact people,” said Fite. “The Relief Suite has assisted with millions of dollars in payments for rent, mortgage, utility bills and small business assistance to those who need it most. It doesn’t get much better than knowing our work keeps people in their homes and their lights on!” Solution-driven and focused Fite appreciates the Yardi culture of inclusivity and acceptance, a recipe for employees to feel valued, respected and secure in their daily work lives. “When mistakes are made, we assess, adjust, and move forward together,” shared Fite. Fite describes Yardi as an innovative organization with solid values and appreciation for its employees and communities. “It’s a place where you can grow both as a professional and as a person,” enthused Fite. Yardi is hiring globally! Interested prospective employees can explore opportunities on the Careers site. Licensed to sell In her free time, Fite works as a real estate agent in Georgia. She also enjoys volunteering at local community nonprofit organizations. In addition, she has a...
Tamar Kapner
Yardi Employee Profile
April is National Volunteer Month, so we’re pleased to highlight a few Yardi employees who make a difference in their local communities. (Know a standout volunteer you’d like to see featured? Email us.) Meet Tamar Kapner Tamar Kapner is an associate technical account manager for the Yardi Breeze Premier setup team in Atlanta, Georgia. Kapner spends most of her time in the office onboarding new clients with Breeze Premier products for their first two to three months. In addition, she supports colleagues on her team with their clients and assists other account managers in different offices across the country. She also teaches classes internally for Breeze Premier. “I love the community we create within our teams. I enjoy working closely with clients, getting to know them and their companies, and helping them learn and use our software. Then, when the software clicks with a client, and they can use it to manage and grow their business, I get so much satisfaction,” said Kapner. A company that cares Kapner is a part of the Atlanta Office holiday planning committee and assists in planning holiday gatherings. She is also the Atlanta Breeze Premier volunteer committee coordinator and sets up opportunities for the team to volunteer at the Atlanta Community Food Bank. “Yardi feels like family. The Yardi motto can be felt in every aspect of the job. This is a company that cares. Cares not only for our clients but for each other and our communities. I love working for Yardi. This company values everyone for what they bring to the table,” Kapner shared. Kapner describes Yardi as a place where input and contribution matter. “No one here is just a number that meets metrics.” She continued, “Yardi cares about each employee and works hard to...