Let’s delve into the unique role of Matt Marvin, a senior consultant of the Yardi Bill Pay team. Meet Matt Marvin During a professional journey spanning 13 years at Yardi, Matt Marvin has earned his master’s degree in management information systems. He holds a Project Management Professional (PMP) certification and an Accredited ACH Professional (AAP) certification. His role involves project management, client support, technical sales, and product management. He takes pride in his work and the impact it has on the company and its clients. “I work on a relatively specific ancillary module (Bill Pay/AP payments), but I really like going incredibly in-depth into the payments industry. Payments are important (firms need to receive and send funds efficiently and securely), and a lot goes on behind the scenes to make everything run smoothly for our customers,” explained Marvin. Supportive work environment Yardi fosters a supportive work environment that encourages both individual and team excellence. This is achieved through job security and a culture that values collective success over individual achievement. Marvin says, “My coworker’s success is a win for my team and me.” Marvin would describe Yardi to new hires joining the team as a rising tide. This is accredited to company growth annually and as a company that believes in treating its employees well with excellent benefits and paid time off. “Come work here, do a good job, and you will be treated well. That isn’t corporate/HR mumbo-jumbo. That’s my actual experience.” Yardi is hiring globally! Interested prospective employees can explore opportunities on the Careers site. Big Picture Goals Within Yardi, Marvin’s most proud project was being the first Client Services (CSD) employee to launch our Bill Pay service in 2016. Though this moment was super busy for him, he reflects with gratitude as some...

Meet Christina Whitehurst, a principal consultant at Yardi. Her primary focus is implementing the Yardi Investment Suite, a role that manifests her expertise and the significant value she brings to Yardi. Meet Christina Whitehurst Christina Whitehurst has been working at Yardi for five and a half years from the Yardi Long Island office in New York. She spends her work hours managing implementations of Investment Manager, Investment Accounting and Debt Manager for clients, ensuring everyone has a good time while they all work together to build success. A typical day consists of helping some people, coding, and reviewing waterfall agreements and calculations. She uses her accounting and real estate background to help clients and colleagues improve daily. “Every day is different, and I rarely do busy work. I love collaborating and helping my colleagues. Hearing what clients have going on and their daily challenges helps me stay on top of the changing business world,” said Whitehurst. Her passion for her work is evident in every word. Supportive work environment Whitehurst loves Yardi’s corporate culture, which is supportive and dedicated to everyone’s continuous improvement, education and success. The people behind the product make the difference. So much time is put into training and supporting new hires to give their best to support Yardi clients. “We care about you, and in turn, you care for our clients,” noted Whitehurst, showing the nurturing environment at Yardi. Being resilient in making Yardi products better and clients happy has earned Whitehurst multiple awards, which she received from her team members, with whom she’s helped resolve escalations. She is fascinated by Yardi’s founder, Anant Yardi, with the fact that one person can grow a company from one person to almost 10,000, plan the best Yardi parties ever and still be so personable and...

Laura Sacks, a senior manager who works on Yardi’s investment management product suite, celebrates her fifth year at Yardi this November, giving her the benefit of four months in the office with colleagues before the world went remote during the pandemic. Yardi was Sack’s first corporate job, which she applied for with guarded optimism from referrals within the company and a dash of healthy skepticism since she is a relationships-oriented individual, so she was curious about how collaboration and connections would manifest in this space. She immediately found the spirit of exceptional generosity within the Yardi culture! “There is an energy of focused growth through the company that is achieved through discourse, creativity and collaboration that I find both energizing and inspiring,” said Sacks. Sacks spends her workdays working with clients, meeting with her team and developing special projects to facilitate growth and collaboration. Because Yardi, the products, and our clients constantly evolve, knowledge is forever growing. “I truly love how every day holds the potential for something slightly different from the day before and the ability to learn something new. Should you approach each day with a builder’s mindset and a willingness to say “yes” whenever possible, the opportunities for learning and growing at Yardi are endless,” exclaimed Sacks, her enthusiasm for continuous learning and growth shining through. Sacks reflects daily on advice about communication since her role is primarily about good communication and collaboration. She wants those to know that when communicating remember that clear is kind and unclear is unkind, “even if the topic is hard for you and/or the recipient, ambiguity is harder.” Evolving products Sacks prides herself on a project series of time-weighted performance calculations she built without knowing much about calculator analytics or time-weighted returns beforehand. “I appreciated the...

Yardi’s global offices are crucial in property management and investors worldwide. Today, we introduce you to Regan Heydari, the Global Solutions Commercial TX practice team director at the forefront of this global mission. Meet Regan Heydari Regan Heydari, a key individual at Yardi for the past 13 years, holds a pivotal role in the Commercial support of the central region. Her responsibilities include leading a dynamic team that is committed to delivering top-tier support to Yardi’s commercial clients. Her multifaceted role involves strategic planning, problem-solving, and ensuring clients receive the highest quality service. “Over this time here at Yardi, I’ve seen the company grow and evolve, and I’ve had the privilege of contributing to its success,” said Heydari. Heydari spends her workdays with a blend of client interactions and team collaboration. Her most significant time is spent assisting clients with their needs and challenges while supporting and mentoring a team to ensure they deliver exceptional service. Energized for Good Heydari loves the variety of her day, which energizes her, “Every week brings new challenges and opportunities to work with different people. This constant change keeps my job exciting and fulfilling,” explained Heydari. Yardi’s unwavering willingness to help and collaborative culture make it an inviting workplace. No matter who reaches out, someone is always ready to jump in and collaborate on solving a problem. New hires can look forward to a supportive workplace filled with passionate individuals and a place where contributions are valued. “The spirit of teamwork and mutual support is truly remarkable,” expressed Heydari. Yardi is hiring globally! Interested prospective employees can explore opportunities on the Careers site. Game-changing success Direct focus on one task at a time instead of multi-tasking has been a game-changer for Heydari’s productivity and effectiveness. Heydari is proud to...

Yardi Aspire has grown exponentially and now offers over 1300 titled courses, much of which is due to Sam Valdés, manager for Yardi Aspire from the Santa Barbara office. Meet Sam Valdés Sam Valdés, celebrating her eighth year at Yardi in December, is a shining example of dedication. Her teams with Yardi Aspire write and produce the courses, videos and other content assets available in the Aspire product. Most videos are available in Client Central and/or product Help documentation. Valdés spends most of her time supporting team members as they work on content projects through one-on-one meetings, group brainstorming, and reviewing storyboards or course designs. Valdés enjoys working with clients on their training needs and has formed significant partnerships over the years. “It’s always a pleasure learning from the people who use our product daily,” said Valdés. In addition to working with clients, Valdés enjoys helping our clients’ employees build knowledge and skills. “What we offer can assist people with feeling more confident in their work, growing as individuals, and advancing in their careers. It’s rewarding to know we offer value not only at the organizational level but also at the individual level,” explained Valdés, underscoring the profound impact of her work. Take Care of our Employees Valdés appreciates that Yardi genuinely strives to fulfill its company motto—to take care of our clients, employees, and communities. This attitude of taking care of each other shows up in the approach to teamwork across the organization. “In my role, I’m uniquely positioned to work with dozens of product teams in multiple markets, and everyone is always willing to help each other. In the end, we know we’re team Yardi, and whatever we can do to benefit each other benefits everyone, including our clients,” said Valdés. When...

Yardi’s global offices make essential contributions to property management and investors worldwide. Today, meet Graham Pierce, from the European PSG team. Pierce is a leading investment management services team member and a UK commercial consultant. Pierce has been working at Yardi for 13 years. He spends his time in the office checking whether people have the information and decisions they need to progress on their tasks and whether anyone is looking for help, mainly if they are in different time zones. His workload includes a mix of consulting, working with sales and solutions consulting teams and longer-term and ad hoc questions and requests for support and escalation. “I get to work with many very intelligent, capable and motivated people from whom I learn from all the time. I feel supported and valued by my boss and superiors, and I can give my team stimulating work, help them where needed, and look after them,” said Pierce. Pierce feels that the work culture at Yardi is meritocratic. People in senior positions have an incredible grasp of detail, and good ideas are adopted. In contrast, the occasional bad ones are challenged logically and respectfully, irrespective of who came up with them. “In the consulting team, we are not focusing on selling time but on getting clients live, which is a much more rewarding way to work. We have a lot of tremendously smart, experienced, and capable people who are friendly and helpful and invested in one another’s success,” Pierce explained. Pierce describes Yardi as a stable company with a strong growth track record and a long-term outlook. It’s a nice place to work with high employee retention, which excites new hires to start work here. “It’s easy to take all of this for granted after 13 years, but when...

Yardi’s global offices make essential contributions to property management and investors worldwide. Today, meet Jorge Dominguez Rodriguez, senior team lead for Yardi Corom. Meet Jorge Dominguez Rodriguez Jorge Dominguez Rodriguez has worked at Yardi for six and a half years. His primary responsibilities include assisting clients in implementing Yardi Corom software and guiding team members in helping clients reach success with products and services. Yardi Corom is a lease management and lessee accounting solution built specifically for commercial tenants and corporate occupiers. Rodriguez also helps with assisting sales teams with product demos and weekly cross-team meetings with development and service teams while working on challenging implementation projects. “I studied mathematics in college because I enjoy problem-solving. Working on the Corom team, I have been able to put these skills to use in coming up with creative solutions to difficult problems. Our client base is spread across various market sectors in the occupier space, so my team is often presented with new and exciting challenges,” shared Rodriguez, his passion for problem-solving evident in his every word. Yardi’s corporate culture is rooted in the company’s core values: innovation, collaboration and respect. “I have never met anyone in this company that wasn’t willing to lend a hand when I asked for help, which is incredibly motivating,” shared Rodriguez. Uniquely Yardi While Yardi’s origins are the leading provider of real estate software, it has positioned itself as a real estate software conglomerate spanning many vertical and horizontal market sectors with strategic company acquisitions and innovations. “Yardi is uniquely positioned to continue to grow steadily and increase its footprint across new market segments. A good example is the company’s most recent market penetration in the coworking space through acquiring a majority ownership stake in WeWork,” Rodriguez confidently explained. Recently,...

Yardi’s global offices make essential contributions to property management and investors worldwide. Today, meet Karen Maehara, senior technical account manager for the commercial Santa Barbara team. Maehara has been working at Yardi for nearly six years. She supports some of Yardi’s largest, most strategic clients daily and supports colleagues throughout her department. Maehara spends most of her time in the office troubleshooting client cases and working on client projects. “I love mentoring colleagues and working on internal or other non-client initiatives. I recently helped put on our second internal Commercial summit for the West Coast,” explained Maehara. Maehara feels collaboration and relationships with colleagues and clients are the best part of working at Yardi. Some of Maehara’s favorite interactions at Yardi are from talking about anime with clients to discussing cool hobbies or activities like escape rooms in team meetings. Even a simple run-in at the office with people she hasn’t worked with or seen in a while is enjoyable. The “let me see if I can help” attitude that everyone has (including herself) is what works for Yardi’s corporate culture. Everyone is always trying to help where they can, even if they don’t have an immediate or direct answer. “Receiving that kind of warm support and being able to give it back to others is a wonderful place to be,” said Maehara. YASC Spokesperson Maehara has accomplished many things over the years at Yardi, but her most cherished project was presenting at YASC San Diego for Yardi Spreadsheet Reporting (YSR). “The guru of YSRs had retired, and other prior YSR presenters had left too, and with only a couple months to go, management asked if Sarvagya Madan (one of the BEST people at Yardi) and I could take on the task,” Maehara stated....

Continuing our focus on the leaders of Yardi Canada, meet Dana Samargiu, senior software development engineer, and Kwok-Kin Wong, senior technical project leader. Both are part of the Yardi Canada programming team and joined the company with the acquisition of Newstar in 2003. Since becoming part of the Yardi Canada team 15 years ago, both have worked on a variety of Yardi products. And both have fully embraced the collaborative nature of the Yardi culture, with a focus on supporting clients, employees, and striving to grow. Dana Samargiu “Yardi Canada is my second/extended family,” said Samargiu (pictured, left). “My favorite part about working here is the spirit of camaraderie, the way everybody pitches in to help in need or to have fun together. It makes working here a real treat.” An immigrant to Canada from Romania along with her husband, the family came to North America in 2001 as part of the Skilled Worker Immigration Program in hopes of increased professional opportunities and a better future for their son. Samargiu had a degree in computer science and engineering and had been a developer and software consultant back in Romania, where she and her husband owned their own small firm. But when she arrived in North America, the dot com bubble had burst and opportunities were slim. She took a client support role when she was hired at Newstar, but hoped for more. “My skills were recognized at Yardi. I moved from a customer support position to a tech analyst role, and then to a development position the next year,” she recalled. “Today, my favorite part of my job each day is when I manage to help a client, QA or CSD with any technical issues they have, or when I manage to find solutions...

Yardi honors exemplary members of the customer service department during the annual CSD Week Awards ceremony. Amanda Siegel received the Directors Award while she worked with the government services team. Josh Cunningham, Director, Specialty Solutions Group at Yardi, reflects on Siegel’s contributions. “Amanda has a calm presence that allows her to de-escalate difficult situations with ease. She worked with some of our largest government clients on upgrades, custom reporting and data conversions. I chose her for the Director’s Award because she was the top performer in her department.” The Balance Sheet sat down with Siegel to learn more about the woman behind the honor. TBS: What does it mean to you to receive the Director’s Award? Siegel: I was honored to be recognized with this award alongside co-workers that I know to be knowledgeable, hard-working and fantastic examples of leadership and integrity on their teams. The respect I have for the other recipients of this award motivates me to emulate their strengths in my own work. I think, for me personally, this award represented a lot of personal growth in learning to approach new challenges with determination and flexibility. Knowing how to use my resources and having the shared knowledge and support of my team has helped me be successful taking on some difficult tasks and new responsibilities this past year. I’m very grateful to have the additional confidence and new skills that came from these experiences. TBS: What do you enjoy most about working at Yardi? Siegel: I enjoy the company culture the most. Having a symbiotic rather than an adversarial relationship with my teammates makes me feel supported and motivated to not let my group down. I also really appreciate the value this company seems to put on integrity and empathy. I see this both in the attitudes of...

On the outside, Holly Angel leads a normal life: full-time consultant and project manager at Yardi, mother of two girls, PTA mom, and recreational soccer player. But when it comes to the Yardi clients that she works with daily, Angel lives up to her last name on a regular basis. During CSD Appreciation Week, Angel took home two awards, the Directors Award and the MacGyver award. She was nominated by fellow Yardi employees. MacGyver Award Remember the television show “MacGyver?” IMDB describes it as “the adventures of a secret agent armed with almost infinite scientific resourcefulness.” One generation remembers it as hunky Richard Dean Anderson with duct tape and a Swiss army knife. It’s now being rediscovered by a new cohort of viewers on CBS, with Lucas Till in the starring role. In her two years with the company, Angel has proven to be both resourceful and supportive of her peers. Angel was honored to receive the MacGyver award. “Starting from a Technical Account Manager and moving in to the Consultant role, I am constantly given a variety of issues from our clients, challenging me to use my personal knowledge and the resources around me to find the solution that will work for the client,” she says. “This award is given to me by my peers and I am honored to be thought of so highly by those that I work with daily.” Directors Award Angel assists Yardi clients on the West Coast with projects such as software upgrades, ancillary product rollouts, and best practice reviews. With each interaction, Angel has demonstrated Director-quality character. “This is one of the highest awards that can be given as it is given by the Director of our Division,” explains Angel. “I am honored that I was chosen as...