With seventeen communities—and more on the way—each submitting 100-200 invoices a month, Linda Adams was shuffling a lot of paper. As the Accounting Manager for Northbridge Companies, a New England-based senior living provider, much of her time used to be spent digging up receipts or tracking down paper records across various decentralized offices. “When I had questions, I had to call another office and ask them. They’d have to find the invoice, scan it, send it to me for review. It was very time consuming on both ends.” But now, solving a discrepancy is “easy, easy, easy,” thanks to Yardi PAYscan. In 2011, Northbridge adopted Yardi’s Procure to Pay vendor management and electronic invoicing platform to streamline invoicing across all properties. The new system allowed the accounting department to access invoices and check whether payments had cleared without having to pick up the phone to call another office. In other words, team members could self-serve, reducing internal dependencies and churn. But time savings wasn’t the only benefit of a new system. PAYscan eliminates copying, mailing, and storing paper—and minimizes touch points that can lead to lost invoices and data entry errors. “There’s no need for us to use up valuable office space with paper invoices anymore when it’s all right there electronically. Once the tax returns are done, we can throw the documents out,” Linda says. “I can go back and look at invoices from 2012, and it’s right there. Plus, I work from home a few days a week, and it really cuts down on all that lugging paper back and forth.” The Northbridge team appreciates PAYscan’s versatility, too. “You can make the approval process as intricate or as easy as you want, which I love,” said Linda. Customizable workflows, flexible payment options...

Accounts payable and accounts receivable are traditional hotbeds of activity for property managers, especially for large organizations with many properties and units under management. Boyd Management Inc. (BMI), has streamlined AR and AP by replacing thousands of paper invoices and check payments each month with electronic files that can be processed by staff with the convenience and efficiency of mobile devices. BMI began as a property developer and construction company in the late 1970s. The company built its first property in South Carolina financed under the United States Department of Agriculture’s Rural Development (RD) program. BMI still operates that property today, 40 years later. “We developed a lot of properties in the 1970’s, 80’s and 90’s. As tax incentive housing programs reformed during that period, we got a lot of calls from other RD property owners to buy them out. We grew significantly and are now the largest owners of USDA-financed properties in the country,” says Babbie Jaco, vice president and partner at BMI. Today, BMI oversees more than 350 residential properties in North Carolina, South Carolina, Georgia, Florida and Alabama. The regional portfolio adds to the challenge of a centralized accounting team that serves multiple properties, many in rural areas. Subsidies under management include everything from USDA and HUD 50059 to Low Income Housing Tax Credits. Through its affiliate, WWJ, LLC, BMI has also rehabilitated large portfolios of properties with creative financing and partnerships. “In 2008, we teamed up with Greystone Affordable Initiatives, CAHCEC, multiple state Housing Finance Agencies and other groups. Collectively, we developed our trademark housing preservation program, and the results have been phenomenal,” says Jaco. Through tax-exempt bonds and various affordable housing financing tools, the cooperative has preserved and renovated more than 6,000 units, with more than $170 million in...