We love speaking with our clients to learn about their journey with the Yardi Senior Living Suite. Not only does it allow for evolving our solutions based on feedback, but it also offers the chance to share our clients’ experiences — and successes — with industry professionals.   That brings us to our expansive library of client testimonials which includes quick, engaging video interviews. We’ve compiled three videos to share below, featuring positive experiences from leading operators Shannex Incorporated, Watercrest Senior Living and Vitality Living. Ready to watch? See how Shannex boosts efficiency With insights coming from Director Heidi Leavitt-Hornmoen, the Shannex Incorporated video shares how with help from Yardi, the organization is saving time, increasing efficiency and optimizing resident services like never before. That’s because the Yardi Senior Living Suite allowed Shannex to eliminate manual workflows and centralize their data, streamlining operations and enabling staff to best serve their 5,000 residents. “The time efficiencies we found were significant,” notes Heidi in the video. “We were able to reduce our [accounts payable] processes by 76%. We also found a 54% reduction in accounts receivable.” Heidi also describes how since making the switch to Yardi, satisfaction among residents and families has increased. She notes how with RentCafe Senior Living Portal in particular, “the ability to send communication to every single contact that’s in our system was a big win.”   Watch Heidi speak more to the power of Yardi senior living software. Explore how Watercrest enhances care services   Hearing from Principal & CFO Joanie Williams, the Watercrest Senior Living video covers the importance of integration — with Joanie noting how with Yardi software, “there’s huge value because everything talks to one another, everything’s integrated.” Since swapping disparate systems with our single connected solution — designed for the unique needs of senior living — Watercrest has generated significant time savings which in turn, helps them devote more energy to resident care. “The benefit is very significant to our residents,” shares Joanie in the video. She elaborates by explaining how when you remove the need to manually input data and build reports, you equip your teams to focus on helping residents. Watch Joanie share more on the value of the Yardi Senior Living Suite.   Learn how Vitality makes data-driven decisions Featuring VP of Wellness Syndell Lawhon, the Vitality Living video focuses on the value of making data-driven decisions. For Vitality, using data to inform decisions is achievable with Yardi Senior IQ, our comprehensive business intelligence (BI) solution. Since implementing a fully integrated BI solution, Vitality now captures impactful, community-specific insights at the click of a button. That includes insights regarding occupancy, falls and more. With that real-time data at their fingertips — presented in a visual format — Vitality teams can make decisions that improve resident care, staffing levels and revenue. “With Yardi Senior IQ, you can get any kind of data slice any way you want,” says Syndell in the video. By having actionable insights ready to go in one secure place, Vitality also saves time across their communities. Teams no longer need to hand-key data or sort through spreadsheets to find the necessary answers. Watch Syndell offer more detail on success with Senior IQ. Learn more and get in touch Did you enjoy hearing from operators finding success with Yardi senior living software? Check out our library of success stories and case studies! Contact team Yardi if you’d like to inquire further or get a personalized demo....

Did you know we offer a comprehensive community wellness solution for senior living? Meet RentCafe Wellness — which enables you to support your residents’ wellbeing with online activity calendars, attendance tracking, real-time information sharing and more. What makes RentCafe Wellness a differentiator? Integrated with key elements in the Yardi Senior Living Suite, RentCafe Wellness is a single connected solution that helps you manage your community wellness initiatives. From activity scheduling to creating custom event calendars, the dynamic online platform makes it easy to support residents’ health and wellbeing. Functionality in RentCafe Wellness equips you to:    Schedule activities. Maximize efficiency by scheduling and marketing wellness activities with the ability to flag registration as required or optional, create recurring activities and set registration fees. Need to make changes such as adding new activities or updating the location? Staff can make modifications directly in the platform, with updates automatically flowing into the RentCafe Senior Living Portal (when licensed) for residents and family members to see. Keep families connected. Help family members see which activities residents are attending directly in RentCafe Senior Living Portal. Information populates in the portal in real time, allowing families to monitor the wellbeing of their loved ones continuously. Want to set parameters on who can view resident data? Staff can securely control which family members may view and register for wellness activities on a resident’s behalf. Create digital calendars. Create and display customized, resident-facing calendars to announce upcoming wellness opportunities. Offer a single calendar per community or multiple calendars per community by care. Easily designate which details remain consistent and which vary month to month. For added convenience, you can publish your digital calendars for residents and families to see in RentCafe Senior Living Portal. Prefer to use paper? Quickly export calendars to Word or PDF documents to print and share across your community. Enable online payments. Allow residents and responsible parties to pay for wellness activities directly in RentCafe Wellness. When you license Yardi Payment Processing, activity charges are paid just like other community charges with a one-time monthly ACH, debit or credit card payment, or by setting up autopay. Reduce errors and save time by automating activity charge batches. Empower staff. Boost productivity among community staff by enabling the management of calendar content, design and publication, as well as activity registration and attendance tracking — all from a single platform. RentCafe Wellness simplifies staff workflows, saves time and presents an efficient method for sharing upcoming wellness opportunities. Intuitive dashboards and KPIs help staff track RSVPs and attendance, identify changes in resident behavior and forecast staffing needs. Ready to see more? If you’re looking for more information on RentCafe Wellness, check out our quick infographic. Have questions or ready to book a demo? Reach out to team...

We’ve reached the conclusion of our senior living blog series, where we share our perspectives on themes from Argentum’s recent technology survey. Argentum conducted the survey to assess where operators’ priorities lie when it comes to technology — and explore what innovations are needed to meet their expectations.   Four key themes emerged from the report, including today’s theme, the fourth and final: urgency to close technology gaps. In short, operators are recognizing that given the evolving state of the industry, it’s time to accelerate technology innovation and adoption. We share more of the survey findings below and give a highlight of how our ever-evolving single connected solution is built to meet every need. Urgency to close technology gaps According to Argentum’s research, operators recognize that technology innovation is needed to keep up with industry shifts. From staffing challenges to navigating a new generation of residents, senior living communities are constantly navigating something new.   When asked what innovation is needed in the tech space, survey respondents noted they’re seeking the following: solutions designed for the unique needs of senior living. And taking that a step further, they’re supportive of co-innovating with technology companies to create such solutions. 80% of respondents shared this sentiment. See how Yardi welcomes co-innovation At Yardi, we are committed to taking care of our clients, which involves listening to feedback and collaborating to shape the future of our solutions. And with 40 years of experience in the industry, we’ve consistently devoted our efforts to this. We know the senior living industry is constantly shifting, which means operators’ needs (especially as they relate to technology) are continuously shifting, too. Our products across the Yardi Senior Living Suite are a testament to this, as each solution — from EHR to business intelligence — is enhanced each year based on co-innovation with our clients. We stay in touch to ensure we’re understanding each client’s unique needs, challenges and goals, and our team of industry experts makes it a priority to evolve our solutions accordingly. At its core, our suite of products is designed to always meet the unique needs of senior living.   Of course, our clients can speak to their experience with this co-innovation best. Explore their success stories, case studies and testimonial videos to see how they’re building success thanks to a collaborative relationship with our team. Learn more & connect with us We loved bringing you this senior living blog series! If you’re interested to learn more about the Yardi Senior Living Suite, our integrated solution designed to meet operators’ unique needs, watch an on-demand webinar. You’re always welcome to reach out to our team, too, with questions or to book a personalized demo. Thanks for...

Continuing our senior living blog series, we’re breaking down the next theme in Argentum’s recent technology survey — filling the technology void. This theme was inspired by the following: When asked what’s needed to improve resident health management, survey respondents claimed it’s better collaboration in the industry, investment in technology to support data sharing and a widespread adoption of electronic health record systems (EHRs). We take a closer look below, sharing more on Argentum’s findings — and covering how our senior living  technology can lend a helping hand. Filling the technology void What’s needed to achieve comprehensive health management in the senior living industry? According to Argentum’s findings, roughly 61% of respondents claimed it’s “partnerships and collaboration between health care systems and providers.” Collaboration was closely followed by investment in new technology to support data sharing and analytics (according to 58.06% of respondents) — and widespread adoption of EHRs (51.61% of respondents). Respondents also shared that when vetting technology solutions, having resources that show demonstratable return on investment (ROI) is needed. See how our senior living technology can help As a longstanding provider of care solutions in senior living, we recognize the importance of everything operators shared in Argentum’s survey. We continuously focus on the needs of the industry when evolving our technology, including Yardi EHR — our full-service electronic health record solution. Not only is Yardi EHR a leading solution built to help operators simplify record keeping, streamline caregiver tasks and more, it’s also an interoperable platform — meaning it connects with verified interface partners to exchange comprehensive data. Everything is automatic and seamless, with data flowing to and from Yardi EHR in real time. Speaking to the Argentum survey results, our interoperable partnership with Kno2 is a key avenue for collaborating with health care systems. Kno2 is a health information platform that offers access to unlimited cloud faxing, direct secure messaging and referral networks. In essence, you can connect Yardi EHR to all outside providers, HIEs and health systems via Kno2 — enabling better visibility and resident health management. Learn more about our interoperability initiatives and partnership with Kno2. Looking at additional ways Yardi EHR supports data sharing and improving resident health outcomes, it’s important to note the platform’s integration with Senior IQ, our dynamic business intelligence solution. Thanks to the seamless connection between these two systems — which unite on a single platform — our clients have access to real-time clinical data. Clinical data is drawn directly from Yardi EHR and presented via intuitive dashboards in Senior IQ, making it easy to track clinical trends, identify residents at risk, pinpoint problems and improve protocols. Learn more about the power of clinical data in Senior IQ. Discover how our clients are building success We understand the value in hearing from industry peers when exploring technology solutions. Be sure to explore Yardi senior living client success stories, case studies and testimonial videos to see how they’re driving success and maximizing ROI. Learn more from us Enjoying this blog series? Be sure to keep up with our other posts. If we sparked your interest in our solutions and how they can fill the industry’s technology void, reach out to learn more from our...

We’re back for part two of our senior living blog series, where we share our perspectives on themes from Argentum’s recent technology survey. So far, we’ve covered the survey results and our take on silo-busting (replacing disparate systems with integrated, interoperable software). Today’s post is all about the next theme: Capital to drive technology adoption. In short, operators currently see limited capital as a barrier to adopting integrated technology — but their appetite for adoption is strong. And when asked what’s most important when vetting new solutions, their answer was simple: proven return on investment (ROI). Read on as we delve deeper into the survey results — and share how the Yardi Senior Living Suite offers maximum ROI. Capital to drive technology adoption: The importance of ROI For today’s operators, financial constraints act as barriers to adoption, deployment and effective utilization of integrated technology solutions. This was agreed upon by more than 50% of survey respondents, according to Argentum. That said, operators are confident that moving forward with integrated technology is crucial. They require proven ROI, though, when evaluating potential solutions. Nearly two-thirds of survey respondents deemed ROI as critical when vetting new software. Respondents also shared their priority “shopping list” in the search for integrated technology. This included integrating outcome data and health records, as well as building out a comprehensive data infrastructure for analytics. See how the Yardi Senior Living Suite optimizes ROI Plain and simple, by uniting every solution you need on a single integrated platform, the Yardi Senior Living Suite maximizes your ROI. You eliminate the need to license disparate software systems — which lowers your total cost of ownership and offers added benefits like time savings, prevention of data-entry errors, streamlined workflows and more. As it relates to the Argentum survey, here’s a glimpse of key integrations within the Yardi Senior Living Suite — all of which offer unmatched ROI: Yardi Voyager Senior Housing and RentCafe Senior CRM: access readily updated unit availability, create electronic leases with ease and utilize a comprehensive leasing workflow. Yardi Voyager Senior Housing and Yardi EHR: capture all care cost data — and view changes in care instantly — in one secure place. RentCafe Senior CRM and Yardi EHR: enjoy a database that centralizes the entire resident story through their prospect-to-resident journey, equipping caregivers to streamline assessments. Yardi EHR, eMAR and pharmacies: optimize orders by facilitating seamless communication between caregivers and pharmacy partners. Yardi Senior IQ and all of the above: unlock a business intelligence solution that automatically collects data from tools across the Senior Living Suite, including outcome data related to CRM and EHR, as well as financial analytics. Hear from Yardi clients, connect with our team We know proven ROI is what operators need most, so we invite you to reach out to our senior living team. We’ll give you a personalized, in-depth demo of our solutions to show exactly how they maximize your ROI. In the meantime, our fantastic clients can speak to their experience with our solutions. Explore Yardi senior living client success stories, case studies and testimonial videos to see how they’re building success and boosting ROI. Keep up with the series Be sure to read the other posts in this series. If you’d like to read the full Argentum survey, download it...

According to a recent Argentum survey, today’s senior living organizations recognize the need for integrated, interoperable software.   Argentum — a leading association serving companies that own, operate and support senior living communities — conducted the survey to assess where operators’ priorities lie when it comes to technology. Four key themes (including the importance of “silo-busting” and the need for integrated technology) emerged from the report. We’re all about keeping the pulse on the senior living landscape, so we’re releasing a blog series that delves into each theme. And as a leading provider of senior living management software, we’re sharing our perspectives along the way. Read on for our perspectives on the first theme — silo-busting — and stay tuned for the posts to come.   Silo-busting: The power of integration and interoperability As Argentum puts it, cohesive and integrated technology solutions are needed more than ever in the senior living industry. Among survey respondents, there was near unanimous consent on this — with majority calling attention to the need for silo-busting. Respondents also shared the barriers they see in getting there, citing the industry’s struggle with software incompatibility, lack of interoperability and resistance to change. Argentum notes how the call for silo-busting goes beyond reaching smoother operations in senior living communities. At its core, it’s a “strategic imperative for achieving comprehensive resident health management, which is critical for future participation in value-based care.” The survey respondents shed light on this, with only 23.5% stating they have a comprehensive view of resident health outcomes with their current technology. Meet our fully integrated solution We agree that senior living software needs the power of integration and interoperability. Both are needed to effectively centralize resident health data, promote accuracy, enhance care services and more. We prioritize both in the Yardi Senior Living Suite, our single connected solution that unites every tool you need in one place. Uniquely designed to meet the needs of senior living operators, the suite of integrated tools is hosted on a HIPAA and SOX-compliant platform. That includes financials, care, pharmacy, marketing, business intelligence and more. With Yardi, you say goodbye to the challenges associated with siloed solutions — and reap the benefits of working with the industry’s most trusted cloud provider. More specifically, when you partake in silo-busting and implement a fully integrated solution like ours, you’re equipped to save time, reduce costs, prevent errors, streamline operations and most importantly, improve resident care outcomes. Learn more about the value of integrated tools in the Yardi Senior Living Suite. Explore our interoperable platform We’ve covered that our solutions unite on a single platform, but what about seamless data exchange between information systems? On the care side we have Yardi EHR, our interoperable electronic health record solution, which channels interoperability through a range of verified interface partners. That means comprehensive data automatically flows to and from Yardi EHR in real time. Our partnership with Kno2 — a leading health information platform — allows you to seamlessly connect Yardi EHR to all outside providers, HIEs and health systems. And depending on your license, additional features may include Kno2-to-Kno2 messaging, online identity verification, Kno2 and national provider directories, message handling, unstructured document quality control tools and more. The connection between Yardi EHR and Kno2 ultimately aligns with value-based care initiatives — and offers you better visibility into residents’ overall health management. Additional health interfaces supported by Yardi EHR include a nurse call system, dietary management platform, infection control solution and more. Learn more about the power of interoperability in Yardi EHR. Get in touch with us We encourage you to read more of Argentum’s report and check out the next post in our series. Agree on the importance of silo-busting and ready to explore our single connected solution? Reach out to our senior living...

We can’t wait to attend a range of senior living events in the upcoming months — all of which provide a unique opportunity to build connections, learn from each other and explore the latest industry trends. Our team is especially excited to show you around the Yardi Senior Living Suite, our fully integrated solution that unites financials, care, business intelligence and more on a single platform. Read on for a roundup of events we’re attending (and book time to meet us at each). Senior Housing News Sales & Marketing Conference Meet us at Senior Housing News Sales & Marketing Conference in Tampa, Florida. Contact us to schedule time to meet at the event. Event details: Tampa Marriott Water Street February 29-March 1, 2024 2024 NIC Spring Conference Come find us at the 2024 NIC Spring Conference in Dallas, Texas. Book time to connect with our team at the conference. Event details: Omni Dallas Hotel March 5-7, 2024 ASCHA 2024 Convention & Trade Show Network with us at the ASCHA 2024 Convention & Trade Show in Calgary, Alberta at booth 201. Get in touch to schedule time to meet. Event details: Hyatt Regency Calgary March 11-13, 2024 TALA 2024 Annual Conference & Industry Expo Find us at the TALA 2024 Annual Conference & Industry Expo in San Antonio, Texas. Reach out to book a meeting.  Event details: Hyatt Hill Country Resort April 2-4, 2024 Together We Care Convention & Trade Show Join us at booth 308 during the Together We Care Convention & Trade Show in Toronto, Ontario. Contact our team to get a meeting on the books. Event details: Toronto Congress Centre April 8-10, 2024 Argentum Senior Living Executive Conference Visit us at the Argentum Senior Living Executive Conference in Phoenix, Arizona at booth 3001. Schedule a meeting with us. Event details: Phoenix Convention Center April 29-May 1, 2024 2024 NIC Data & Analytics Conference Connect with us at the 2024 NIC Data & Analytics Conference in Minneapolis, Minnesota. Contact team Yardi to book a meeting at the show. Event details: Minneapolis Marriott City Center May 21-22, 2024 CALA Spring Conference & Trade Show Let’s network at the CALA Spring Conference & Trade Show in Sacramento, California at booth 208. Book a meeting with our team. Event details: Hyatt Regency Sacramento & Sacramento Convention Center June 3-5, 2024 See you soon! We look forward to seeing you at the senior living events to come! If you’d like to explore our technology solutions prior to meeting with us, watch an on-demand...

Interoperable electronic health records (EHRs) provide immense value in senior living, especially when you’re utilizing an all-in-one solution like Yardi EHR. By offering every feature you need on a single platform — and channeling interoperability via verified interface partners — Yardi EHR provides more value than your average platform. Read on to discover more about how interoperable EHRs work (and see what makes Yardi EHR stand out from the crowd). What is interoperability? Interoperability allows information systems to seamlessly exchange data with one another. In senior living, interoperable EHRs help you access real-time health information, save time, mitigate errors, support resident safety and more. Are EHRs different from EMRs? It’s important to recognize the distinction between EHRs and EMRs when discussing interoperability, so here’s a breakdown of the difference: An electronic health record such as Yardi EHR is a digital record of a resident’s chart — plus much more — stored in a dynamic online platform. EHRs connect all aspects of care by allowing multiple providers to access real-time resident data, submit updates and communicate from anywhere. An electronic medical record, on the other hand, is a digital record of a resident’s chart stored in a computer and accessible by a single provider. What makes Yardi EHR an interoperable platform? Yardi EHR is our single-stack solution that helps senior living operators deliver the best care, all from one secure platform. It unlocks the power of interoperability through a range of verified interface partners, meaning comprehensive data automatically flows to and from Yardi EHR in real time. Our support teams also actively monitor the platform, ensuring the highest level of accuracy. The system’s health interface partners include: Kno2 — you can connect Yardi EHR to all outside providers, HIEs and health systems via Kno2, a health information platform that offers access to unlimited cloud faxing, direct secure messaging and referral networks. Depending on your license, additional features available may include Kno2-to-Kno2 messaging, online identify verification, Kno2 and national provider directories, message handling, unstructured document QC tools and more. DS smart — you can instantly transfer EMR data (captured from supported equipment) to Yardi EHR through DS smart, a simplified connectivity solution built to capture, protect and connect resident information. Additional health interfaces supported by Yardi EHR include a nurse call system, dietary management platform, infection control solution and more. Explore all Yardi EHR interface partners here. Contact team Yardi Want to learn more about Yardi EHR and the power of interoperability? Book time with our senior living...

Ready to make smarter, faster decisions through 2024 and beyond? Business intelligence (BI) is key, but not all solutions are built the same. Senior living operators need BI software designed for their unique needs — solutions that offer the power of integration, customizable tools and ever-evolving functionality. Yardi Senior IQ is our BI powerhouse that checks every box, and in the spirit of the new year, we’re sharing everything you need to know (including the platform’s top features, key integrations and more). Read on to see how this all-in-one solution offers everything you need to thrive. Learn about Senior IQ Senior IQ is our fully integrated BI solution that surfaces real-time data in attractive, shareable dashboards. That means you have the power to view impactful data at the click of a button — data that’s specific to your communities. No more digging through spreadsheets or siloed databases to find the answers you need. By presenting actionable information in one secure place, Senior IQ helps you make faster, more informed decisions. It’s also the only BI solution built just for senior living, and it’s completely customizable to your needs. Our dedicated team works to improve the functionality and add new features year-round based on feedback from our clients. See key features that make it unique Save hours searching through spreadsheets, reports and databases with an analytics platform that integrates with key elements of the Yardi Senior Living Suite. View at-a-glance, pre-configured KPIs in one intuitive place. Hundreds of measures for finance, operations, marketing and care are available out of the box. Empower your teams to work smarter by giving them access to role-based, customizable dashboards with metrics that matter to them. Compare your communities with internal benchmarks and data from the National Institute Center for Seniors Housing & Care (NIC). Benchmarks include occupancy, average rent and average rent growth. Access business-wide data in portfolio views, or drill down into communities to see specific details like expected unit availability. Easily share data and reports that investors, board members and senior leadership expect to see. Enhance your care services with real-time clinical data, automatically drawn from Yardi EHR, that helps you analyze resident falls, streamline reporting, track vaccinations and monitor antipsychotic medication usage. Mitigate risk and streamline operations with a staffing analysis tool that ensures shift assignments meet resident care requirements. Hear from Senior IQ clients building success Quintin King, president at Brightwater Senior Living: “Senior IQ is outstanding — it’s the most valuable thing that I have as a leader because it does consolidate everything into a single space. You’re not going to Voyager, you’re not going to CRM, you’re not going to EHR. I go to Senior IQ, and it gives me everything on a single page — my key metrics.” Syndell Lawhon, VP of wellness at Vitality Living: “Nurses are very visual people. When they can see the numbers in a graph pulled right up in Senior IQ, it clicks so much faster. Numbers on a piece of paper are not as powerful.” Michael Bowles, project coordinator at Dial Senior Living: “Senior IQ is fantastic because it establishes orderly workflows and creates new reports from existing ones, complete with custom dashboards. Investors can get very specific information on demand without having to wait for us to send it.” Reach out to our team Ready to elevate your communities with Senior IQ? Reach out today for more information and to book a...

It’s crucial for senior living operators to keep residents, families and staff connected online. This requires technology built for the task — a solution that’s mobile-friendly, intuitive to use and completely secure. This built-for-you software should make around-the-clock communication effortless while offering a convenient place for all parties to complete important tasks. That describes RentCafe Senior Living Portal, our all-in-one solution designed for the unique needs of senior living. We put together a fresh infographic to show you 8 specific ways the platform offers unmatched value. 8 ways our secure online portal helps operators like you With RentCafe Senior Living Portal, you’re set to: Empower residents, families and staff to communicate anytime, from anywhere Give families peace of mind with instant access to resident health updates Offer convenience and increase cash flow with online payment options Boost satisfaction with easy-to-use, mobile-friendly features Enable electronic signatures for leases, pet contracts and more Organize and expedite maintenance requests Drive resident engagement for community wellness activities Collect confidential feedback to protect your reputation The proof is in the portal “The resident portal allows us to communicate and provide information to our residents and their families quickly and conveniently,” shares Yardi client Dan Poteet, chief information officer at Westminster Village. “Residents and their families have given us positive feedback about online payments, the activities calendar and the ability to get community information on their own.” Today’s population prefers technology Transitioning residents (and their adult family members) to an online portal is easier than you may think. In fact, many want the conveniences and connections technology brings, even if it’s unfamiliar. In fact, according to AARP, 44% of adults age 50+ view technology as a helpful way to stay connected and 54% of adults age 50+ want to learn more about using technology. Get in touch with us RentCafe Senior Living Portal is part of the Yardi Senior Living Suite — our single connected solution designed for senior living. Ready for a closer look? Reach out to book a personalized...

“The centralized location of all the information in the Yardi Senior Living Suite is a game changer.” That quote comes from our brand-new success story featuring Quintin King, president at Brightwater Senior Living. King joined us for an insightful interview to share Brightwater’s positive, transformative experience with Yardi Voyager Senior Housing, Senior IQ, EHR and RentCafe Senior CRM. We got a front row seat to the challenges Brightwater faced before working with Yardi, then a detailed look at their successes since making the switch. Read on to see how the above solutions (all housed on a single platform as part of the Yardi Senior Living Suite) are helping Brightwater drive efficiency, save time, mitigate errors and more. Meet Brightwater Headquartered in Oregon, Brightwater Senior Living designs spaces, services and amenities which adapt to the life, needs and choices of residents. Brightwater has worked to create beautifully designed, meticulously managed communities (13 in total) staffed by the highest caliber senior living professionals. Read more about Brightwater’s journey and commitment to care. The challenge Brightwater used to rely on disparate technology solutions and manual processes. Not only did this approach require teams to navigate multiple systems and platforms, but it was also time consuming, costly and prone to errors. The solution Brightwater chose the Yardi Senior Living Suite since it seamlessly connects every tool they need on a single platform. Teams now work smarter, faster and more efficiently with an intuitive, integrated solution hosted on the cloud. The story Since moving forward with the Yardi Senior Living Suite — which automates processes and integrates workflows — Brightwater is building success like never before. This includes:   Gaining hours back across teams — now that Brightwater is no longer navigating disparate systems and manually transferring data, teams are experiencing significant time savings. Voyager Senior Housing, Senior IQ, EHR and RentCafe Senior CRM offer secure integrations and real-time information sharing — helping leaders and staff complete tasks faster than ever. Unlocking a 75% reduction in manual reporting — with Yardi automating processes Brightwater previously did manually, operations are smoother, teams are empowered and errors are mitigated. With Senior IQ in particular, teams have access to readily updated data and reports via attractive, sharable dashboards — meaning a majority of Brightwater’s manual reporting efforts are no longer necessary. See more of Brightwater’s success If you’d like an even closer look at Brightwater’s wins with each solution, we’ve created a more in-depth resource to share with you. Read Brightwater’s complete success story here. If you’re interested in booking a demo to see our senior living solutions in action, reach out to our...

‘Tis the season to share sweet and uplifting holiday stories, and there’s no shortage available from our senior living clients! We absolutely love spotlighting their activities and celebrations each year — from Christmas caroling to decorating parties — to bring some holiday cheer to The Balance Sheet. Enjoy the roundup of stories below. Making seasons bright at Pacifica Senior Living Pictured in a recent LinkedIn post, residents across Pacifica Senior Living communities have been decking the halls with Christmas decorations! They’ve also been enjoying events like Pacifica’s Jingle Bell Brunch — a gathering packed with festive food, Christmas caroling and mingling among residents, families and staff. And speaking of staff, Pacifica’s culinary teams are bringing seasonal cheer to their communities through a holiday dessert competition. Each chef is recreating a special dish, sharing the traditions and stories that inspired it! You can read about their merry creations on Pacifica’s blog. Creating holiday magic at Brightview Senior Living At Brightview Senior Living, residents brought the magic of Christmas to life with a festive poem reading. You simply have to watch the video posted on their LinkedIn, which happens to include some residents dressed for the season (spoiler alert, it includes Santa and Mrs. Claus). Brightview Severna Park also had a special visit from Saint Nick during the community’s 10 year anniversary party! The photos shared on social media remind us that it’s truly the most wonderful time of the year. Walking in a winter wonderland at Watercrest Senior Living Watercrest Senior Living is no stranger to holiday magic, which we got to see in this collection of photos on LinkedIn. They’ve created glorious winter wonderlands across their communities with the help of residents and staff! Keeping up with the spirit of the season, they’ve also shared photos from their festival of trees event and a snapshot of residents making holiday-themed crafts. Decorating for the season at Maplewood Senior Living We loved seeing how Maplewood Senior Living created festive fun for residents this holiday season! That includes ornament and wreath-making at Maplewood Orange, pictured on social media. Residents got the chance to hang their creations on trees throughout the community, as well as on their apartment doors.   Happy holidays from team Yardi We hope you enjoyed the holiday highlight featuring our senior living clients. From all of us at Yardi, we wish you happy holidays and a wonderful new year! If you’re looking to connect with us in the new year and learn more about how we support our clients, reach out here....

It’s crucial to keep the pulse on your competitors in the senior living space. You need to understand why one community may be attracting new prospects more successfully — or even enticing your current residents to make a switch. Unfortunately, assessing the competition is challenging when your data isn’t organized, easy to retrieve and error-free. That’s where our competitive analysis feature comes in. You simply input the data you’ve collected on your competitors — things like community amenities, care-level incentives and reputation — then RentCafe Senior CRM takes care of the rest. The dynamic solution presents competitor data in an attractive, easy-to-analyze format and thanks to seamless integration with Yardi Voyager Senior Housing, your own community’s data is populated automatically — making it easy to draw comparisons. Our new competitive analysis infographic shows more of how it works:    What is competitive analysis? As defined in Business News Daily, competitive analysis — also known as competitor analysis — is the evaluation of your organization’s products or services (and how well they’re performing) compared to other organizations in your market. How does it work? Our competitive analysis functionality helps you centralize competitor data, streamline reporting and compare communities quickly and efficiently. You enter competitor information directly into RentCafe Senior CRM then unlock organized, intuitively presented insights that live in one secure place. Why do you need it? With organized competitor details and data-driven insights at your fingertips, you’re equipped to make faster, informed decisions for your community’s benefit — decisions to help your community stand out from the crowd. In fact, according to LinkedIn research, data-driven companies outperform their competitors by up to 20%. Explore self-competitor functionality Curious to see how your own communities stack up against each other? RentCafe Senior CRM offers self-competitor functionality! With real-time data flowing in from Voyager Senior Housing, you can conveniently compare your communities with precision. No more pulling information from multiple sources — wasting time and risking errors. Learn more and see competitive analysis in action RentCafe Senior CRM is a mobile-friendly sales and marketing solution designed for senior living operators. Ready to learn more and see competitive analysis in action? Reach out for a personalized...

Ready for new, easy-to-use features in the Yardi Senior Living Suite? We’ve got you covered! Our latest release (7.19) is available now and includes enhancements in RentCafe Senior CRM, Yardi EHR and eMAR. As always, these enhancements were made possible by our fantastic senior living clients. We appreciate your feedback — it helps us drive continuous improvements in our solutions each year. Read on for a highlight of what’s new in this release. Current clients can also watch the accompanying webinars, linked below. See what’s new in RentCafe Senior CRM RentCafe Senior CRM is our mobile-friendly customer relationship management platform built to help providers nurture leads, maximize occupancy and so much more. We’re continuously expanding the functionality to help our clients find success. Thanks to the latest release, RentCafe Senior CRM now offers: 1) A new speed to lead KPI that measures lead response times 2) The ability to analyze leads lost to competitors within prospect deactivation reports, analytics and tiles 3) An enhanced interface with ActiveDEMAND including options to populate web visit, call, text and email data Watch the CRM/CRM app new features webinar. Discover five fresh features in Yardi EHR Yardi EHR — our full-service electronic health record solution — is designed to help staff deliver the best resident care. We love speaking with clients to see how we can drive improvements to make that process easier. With the 7.19 release, Yardi EHR now includes: 1) A new resident overview dashboard that shows a quick view of records 2) Options to add body images to assessments 3) Custom data templates for progress notes 4) The ability to import vitals in Care Stream from the DS smart app 5) Interact Assisted Living Version 2.0 Watch the EHR/eMAR new features webinar and the EHR/eMAR setup new features webinar. Explore the latest in Yardi eMAR Yardi eMAR, our electronic medication administration record, takes the paperwork out of medication management. The solution is ever-evolving to support our clients through passing medications, communicating with pharmacies and more.     Courtesy of the new release, Yardi eMAR now provides:   1) The ability to set default schedule durations for drug classifications in medication orders 2) An improved lab/radiology interface that alerts when lab results enter Yardi EHR 3) A fresh KPI card and offers a new button for viewing results linked to orders Watch the EHR/eMAR new features webinar and the EHR/eMAR setup new features webinar. Get in touch with us We hope you enjoy the latest enhancements! For a complete list of new features, clients can click Help in EHR or CRM and select Updates and New Features. If you’re new to Yardi senior living solutions and ready for a closer look, book a meeting with our...

It’s almost time for the LeadingAge Annual Meeting and Expo, a one-of-a-kind senior living conference. Each year, the event offers an opportunity to network with likeminded professionals, gain fresh perspectives and discover innovative technology solutions shaping the industry’s future. Team Yardi is excited to attend, we invite you to visit booth 1219 to connect with us! We’ll show you the latest advancements in the Yardi Senior Living Suite, our single connected solution designed for the unique needs of senior living. We also have a special giveaway in store (spoiler alert, it involves delicious, Chicago-style popcorn). Get the details below — we hope to see you there. About LeadingAge 2023 Hosted at McCormick Place in Chicago, Illinois, this year’s LeadingAge Meeting and Expo is a can’t-be-missed experience packed with informative sessions. Focused on topics most relevant to the industry today, the sessions will offer impactful takeaways delivered by senior living experts. As LeadingAge puts it, it’s an event crafted to fuel your mission. The conference will span from November 5-8. If you’d like to explore what’s planned, preview the LeadingAge 2023 schedule. Meet with team Yardi & grab some gourmet popcorn Interested to see the newest innovations in the Yardi Senior Living Suite? Have questions for us? Wanting to simply come say hello? All are welcome at booth 1219 — we’ll be stationed there throughout the conference. If you’d like to schedule a specific time to meet, contact us and we’ll get something on the books. As mentioned, we’ve planned a neat surprise for our booth: gourmet popcorn! But it’s not just any popcorn — we’ll be offering snack bags from Garrett Popcorn Shops, a Chicago favorite. You can expect a combination of their staple flavors including CaramelCrisp, CheeseCorn, Buttery and Garrett Mix. Anyone who stops by is welcome to a snack bag, but we encourage you to stick around for a quick activity, too. We’ll have post-its available for you to write a short message sharing what you love about Yardi (plus a popcorn-themed board to stick your message to). If you’re new to Yardi solutions, you can also share what you love about the senior living industry — or what excites you about technology looking ahead. We hope you’ll pop in and participate! The popcorn and post-its will be available all hours the show floor is open on November 6 and 7. See you next week We’re looking forward to seeing you at LeadingAge 2023. If you’d like to get familiar with our dynamic senior living software before the conference, join an on-demand...

National Assisted Living Week (NALW) is here! If you’re unfamiliar, NALW is an annual initiative established by the National Center for Assisted Living (NCAL) that celebrates assisted living communities and the individuals they serve. The week-long initiative encourages communities to offer events in observance of a specific theme — announced by NCAL each year — for residents, family members, staff and volunteers to enjoy. The inspiring theme for 2023 — Season of Reflection — is all about pausing to reflect on the important things in life, including the special bonds created within assisted living communities. And to no surprise, our Yardi senior living clients are doing just that — encouraging thoughtful reflection through a variety of creative events and heartfelt messages across social media. We’re pleased to share a snapshot of what these fantastic clients have done so far, and we applaud each and every community celebrating NALW this year. Not only do the celebrations spark an appreciation for residents, staff and more — but they also help spread awareness on the importance of assisted living in the U.S. Yardi clients celebrate National Assisted Living Week Thrive Senior Living took to social media in spirit of NALW, sharing an informative video with helpful tips for choosing the right community. They also posted a sweet thank you message on LinkedIn to recognize their associates for changing the lives of residents across Thrive communities. “Thank you to all our AL staff for the helping hands you provide,” wrote Thrive in the post.  Benchmark Senior Living joined the conversation with a thoughtful blog post focusing on the meaning behind NALW — and their devotion to this year’s theme. Sharing the blog post on LinkedIn, Benchmark wrote, “This year’s theme beautifully encapsulates what it means to feel gratitude for all we have and cherish each moment.” Read Benchmark’s blog post on NALW. Maplewood Senior Living also posted on social media in honor of NALW, sharing their excitement for the celebrations to come and noting the value of assisted living for today’s seniors. “We want to emphasize how assisted living can significantly contribute to seniors leading longer, healthier and more fulfilling lives,” shared Maplewood in the post. We can’t wait to see what else our clients have in store as NALW continues! Be sure to keep an eye on social media for additional posts. More about National Assisted Living Week Established by NCAL in 1995, National Assisted Living Week offers a unique opportunity to recognize the role of assisted living in caring for seniors, as well as individuals with disabilities. The annual observance encourages communities around the country to offer a variety of events and activities to celebrate the individuals they serve — and to help educate members of the public about this distinctive aspect of long term care.​​​​​​​​​​​ ​ Each year, NCAL releases a variety of resources to help communities prepare for the week-long observance, including an extensive planning guide with suggestions for activities, media tips and more. Enjoy #NALW! To join the celebration and help spread awareness, be sure to use #NALW on social media! The observance spans from September 10-16. And be sure to check out the #NALW page on LinkedIn to see what’s been shared so far.    From the bottom of our hearts, thank you to those across assisted living for all that you do — Yardi clients included. Not a client and curious to learn how we support communities with our dynamic solutions? Reach out to team...

We love speaking with our senior living clients to capture their journey using solutions in the Yardi Senior Living Suite. And this year, we’ve created quick, engaging testimonial videos to share those journeys with you. Our latest batch includes two videos featuring Syndell Lawhon, vice president of wellness at Vitality Living. Covering Vitality’s success with Yardi Senior IQ, our dynamic business intelligence solution, both videos are packed with insights you don’t want to miss! Read on for a snapshot of what you’ll discover in each video. How Vitality Living’s journey began Before Yardi, Vitality’s data was scattered across siloed solutions, requiring leaders to pull information and generate reports manually. Not only were these processes time-consuming, but they also prevented Vitality from unlocking insights regarding occupancy, falls and more. Not to mention, Vitality’s data wasn’t being updated in real time. Leaders sought a business intelligence solution that would present up-to-date, business-wide data in a visual format — all in one place. That led them to Senior IQ, a trusted solution designed for the unique needs of senior living. How Vitality unlocks actionable information with Senior IQ In our 60-second video with Lawhon, you’ll learn how Vitality now gains actionable information at the click of a button. Presenting real-time data in customizable, sharable dashboards, Senior IQ ensures Vitality’s data is accurate and readily available — allowing leaders to get fast answers to specific questions. Lawhon shares how this equips teams to make important decisions that move the needle. “The value for me is that we can make real-time changes to either resident care or staffing levels,” explains Lawhon. Watch the 60-second video with Vitality. How Vitality makes data-driven decisions with Senior IQ In our two-minute video with Vitality, Lawhon shares more examples of the organization’s success with Senior IQ — expanding on the power of making data-driven decisions. As Lawhon explains, Vitality now has impactful, real-time data which helps teams make decisions that improve resident care, staffing levels, revenue and more. “It has impacted resident outcomes along with giving us a competitive advantage,” says Lawhon, describing the value of Senior IQ. In the video, you’ll also see how leaving manual processes in the past — such as hand-keying data and sorting through spreadsheets — has saved Vitality’s staff a tremendous amount of time. Watch the two-minute video with Vitality. Connect with us Ready for a closer look at Senior IQ? Reach out to our senior living team with questions, or to book a personalized demo. And don’t forget, we have a full library of client testimonial videos that speak to the power of solutions across the Yardi Senior Living Suite! Watch more testimonial videos...

“I don’t get excited about change, per se, but I’m very comfortable with change. I fundamentally believe that change is an important part of the formula for business success.” That quote comes from Doug Dollenberg, Jr. — the final honoree in the 2023 Changemakers series by Senior Housing News (SHN)! It’s been a pleasure to sponsor the series for the fifth consecutive year, we’ve loved celebrating each senior living visionary recognized.   Keep reading for a snapshot of Doug Dollenberg, Jr.’s interview, which is packed with insightful stories and advice. Yardi client Doug Dollenberg, Jr. named 2023 Changemaker For Doug Dollenberg, Jr., president and CEO at Brightview Senior Living — a dedicated Yardi client — change isn’t just inevitable, it’s necessary. Since joining Brightview in 2017, he’s led changes that have positively shaped the organization to be what it is today — and he’s learned valuable lessons through it all.   In his interview with SHN, Dollenberg shares why he thinks change is essential in the senior living industry, and explains the importance of driving collaborative change. He also shares how his experience at Brightview has reinforced his passion for people and culture — and speaks to the organization’s plans for the future.   SHN: What are some ways that you think the senior living industry needs to change in the next five years? Dollenberg: Staffing is one. Two, resident experience. Three, embracing technology and innovation. And four, rebounding margin. On the staffing front, turnover is a huge challenge in the senior living industry. It is in plenty of others, but especially in senior living. And we need to attract more people to the industry and help people realize that senior living is a great industry and a great place to build a career. There are tremendous career opportunities in our industry, and we’re only going to need more and more people over the next decade. There’s already something like a million people who know it’s a great industry, but we have to attract more people to it. I think it’s going to require creativity and innovation and change to get more people to enter our great industry. We also have to figure out ways for Brightview and for the industry as a whole to figure out how to increase retention. Another is resident experience. Our resident needs and desires are evolving, and we need to be focused on addressing that for the residents of today — and also the residents of the future. The baby boomers, they’re not really entering our communities in the next handful of years, but as you go out 5, 10, 15 years, we really have to be thinking about them. As we’re looking at today’s residents and future, we have to be looking at what are the changes that impact our operations and the communities we develop for the future. The third area that I mentioned is embracing technology, innovation and process improvement with the goal of driving efficiencies. I think that’s increasingly important in our industry, as we’re focused on margin. We have to search for and create efficiencies in our business, and so much of that is going to come back to those things that I mentioned: Technology, innovative and creative ideas, and process improvement. The fourth big change in my eyes is margin rebound. Ultimately, our industry needs to get back to the operating margins that we had pre-pandemic, whether that’s getting back to or near those pre-pandemic margins. That’s something that needs to happen, and that is the function of building occupancy, driving revenue, and managing costs. I feel the industry is working on that, which is a good thing. And personally, I feel really good about the progress that our Brightview team is making on that front. SHN: How do you think about timing so that Brightview can innovate without getting so far ahead of the market that...