Ever heard the term digital transformation? According to a recent white paper by LeadingAge, the concept is critical for senior living operators to understand — as it offers a way to reimagine how they run their communities. There’s a lot covered in the resource, so we put together a quick summary below! Read on to learn what digital transformation means, why it matters in senior living and how you can maximize your potential with this information in mind. Digital transformation defined First things first, what is digital transformation? LeadingAge defines the term as follows: Digital transformation is the process and journey of using digital technologies to create new — or modify existing — organizational processes, culture and resident/staff experiences to meet changing business and market requirements. While technology platforms are a key element, digital transformation is more than installing a single solution. It begins and ends with how you think about, and engage with, residents and staff. In relation to senior living, LeadingAge says that digital transformation is critical to the future sustainability of operators. Why is digital transformation critical?   LeadingAge explains that various factors make digital transformation critical for today’s senior living organizations. One key factor is the industry-wide staffing shortage, which is driving the need to abandon manual processes and opt for digital workflows to ease staff burden. Looking at the big picture, shifting to a digital system helps operators boost productivity, reduce costs, improve resident and staff experiences and so much more. Especially when digital workflows unite on a single platform, like the Yardi Senior Living Suite. How can senior living operators navigate a digital transformation? The white paper — Digital Transformation in Aging Services — outlines how senior living organizations can transition to digital workflows with three key elements in mind. These elements (the three Ps) include people, process and platforms. Starting with people, LeadingAge states that a successful digital transformation is largely dependent on your existing personnel and stakeholders. You need to assess their digital skills and understanding, provide clarity on what role they’ll play in adopting new technology and decide what training is needed. Outside of internal people like staff, the white paper reveals that external people — such as family members and volunteers — also play an important role in digital transformation. Next up is process, more specifically identifying, analyzing and improving existing processes. The white paper shares how taking a closer look at processes helps operators eliminate weak points in their current operations, as well as: Improve productivity, efficiency, utilization and quality Reduce operational budget by effectively using assets and resources Eliminate waste and duplication of tasks Reduce friction in business processes Improve the staff and resident experience Reduce process completion time LeadingAge also shares a few questions operators can ask themselves when looking at processes, such as: How can we employ digital technology to standardize and automate processes that are repetitive and redundant? How can digital technology help us organize data to provide faster, more accurate and more predictive views on our business? How do we leverage digital technology to generate and act on meaningful customer insights that can help improve our services? The last element introduced is platforms, otherwise referred to as technology. Simply put, the platform/technology element provides the actual tools that operators need to go digital.   Yardi senior living solutions When it comes to the third element outlined by LeadingAge, the technology itself, it’s important to find a solution that’s built for the unique needs of senior living. Also, one that offers tools that integrate with one another to ensure you maximize efficiency at the highest level. The Yardi Senior Living Suite does it all, combining everything you need on a cloud-based, centralized platform. It’s built for operators of all types and sizes and includes tools for financials, marketing, care and more. Explore the Yardi Senior Living Suite. Read the white paper If you’re ready...

We all learn best in different ways, whether it’s by reading a post like this one, exploring visual resources like an infographic or watching a short video. It’s why our senior living team seeks to bring a variety of resources to the table (including all of the above) when demonstrating functionality in the Yardi Senior Living Suite. As such, we’re excited to share our senior living webinars today, which offer the opportunity to explore our solutions via on-demand videos. They’re quick, informative and packed with what operators need to know. And since they’re on-demand, you can watch at your convenience! Simply fill out the short registration form and voila, you’re set to view the webinar when your schedule allows. Ready to start watching? See below to find the Senior Living Suite webinars we’ve worked to bring you: Yardi Voyager Senior Housing Create a foundation for success with an online, mobile-friendly platform for property management and finance. Designed for providers of all types and sizes, Yardi Voyager Senior Housing is a complete accounting system that integrates with solutions for every aspect of senior living. Join our senior living webinar to learn how Voyager helps you: Simplify accounting with a full general ledger system Improve transparency through centralized record keeping Enhance staff productivity with automated tasks and workflows Scale your operations by adding solutions for marketing, care and more Register for the Voyager Senior Housing webinar. Yardi Senior IQ Operational and financial data alone doesn’t cut costs, increase revenue, balance risk or optimize resident care. Actionable insight does, and that’s where Yardi Senior IQ comes in. Join this senior living webinar to learn how our dynamic business intelligence solution drives smarter, faster decisions for single communities or an entire portfolio. We’ll show you how Yardi Senior IQ: Uncovers new insights from internal benchmarks and industry comparisons Satisfies investors, board members and senior leadership with real-time data Helps staff focus on resident care by eliminating spreadsheets, siloed databases and other inefficient operations Empowers teams with role-based, customizable dashboards that display metrics that matter to them Register for the Yardi Senior IQ webinar. Yardi EHR Drive superior resident care with efficient record keeping and medication management. Yardi EHR offers the convenience of mobile, electronic assessments, care planning, incident tracking and more. Watch our senior living webinar to learn how Yardi EHR helps: Simplify charting to increase time for resident care Capture all care costs from assessments Cut medication administration costs and processing times Comply with government reporting regulations Register for the Yardi EHR webinar. Yardi eMAR How can senior living providers and pharmacies work together efficiently? With an effective electronic medication management solution! Yardi eMAR streamlines caregiver tasks by consolidating medication management, health records and finance in one single database. Register for this senior living webinar to see how Yardi eMAR enables you to: Pass medications securely across your communities Build stronger bonds and increase resident satisfaction Reduce paper documentation and cut associated processing time Eliminate risks by digitizing the medication management process Register for the Yardi eMAR webinar. RentCafe Senior Living Set your communities apart by offering residents and their families the ability to stay connected. RentCafe Senior Living is an online portal for managing payments, reviewing health and wellness records, communicating with caregivers and submitting service requests whenever, wherever. Join our senior living webinar to learn how RentCafe Senior Living works to: Increase cash flow with online payment options Enable fast and easy maintenance requests Drive resident engagement through community calendars Collect confidential feedback from residents and families Register for the RentCafe Senior Living webinar. RentCafe Senior CRM Nurture leads and maximize occupancy with a powerful customer relationship management solution for senior living. RentCafe Senior CRM offers instant visibility into sales and marketing activities, with prospect information flowing from sales counselors to caregivers to finance and billing staff. Watch this senior living webinar to discover how RentCafe Senior CRM allows you...

You’ve likely heard the term business intelligence (BI) before, but have you explored the capabilities of BI tools for senior living? Our newest ebook guides you through it, offering concrete ways senior living operators can use BI tools to their advantage. We cover the top benefits of BI software and features to look for when selecting a solution, then share how Yardi Senior IQ stands out from the crowd. Be sure to download a free copy of the ebook for all the insights! Why should you use business intelligence? Given the tech-driven world we’re in today, it’s no surprise that 80% of organizations are using BI software, according to a 2022 Gartner survey. But beyond simply being in a technology era, leaders are choosing to implement BI solutions based on the ability to unlock critical data — all at the click of a button. That real-time data enables smarter, faster decision-making. As outlined in the ebook, business intelligence helps senior living operators (and other leaders alike) enable data visualization, streamline decisions and educate staff at all levels. That includes managers across marketing, operations and care, not just C-suite executives. You can read the ebook for more details on what BI tools have to offer. The big takeaway is that business intelligence opens doors that manual data processes can’t — helping operators drive growth in their communities. Selecting the solution for you How does one sort through different business intelligence solutions? It’s important to find a transparent vendor who shares exactly what their solution does to help operators succeed. You should be looking for ease of use, customization options and a wide range of capabilities when vetting BI solutions. Check out the ebook for a list of what to look for beyond those must-haves. Say hello to Yardi Senior IQ We can’t go through the benefits of business intelligence without a solution to demonstrate. With that, say hello to Senior IQ! Senior IQ is a cloud-based, integrated business intelligence solution hosted in the Yardi Senior Living Suite. As a BI solution built for the unique needs of senior living, Senior IQ offers real-time data that’s relevant to you. There’s a range of things that make Senior IQ a differentiator, but to name a few, Senior IQ offers: Attractive, customizable dashboards 640+ pre-configured KPIs Internal benchmarks and NIC industry comparison data Portfolio-wide insights plus drill down capabilities HIPAA and SOX compliant workflows Head over to the ebook for the full list, as well as an inside look at dashboards and KPIs being created in Senior IQ today. See what Yardi clients are saying “Yardi Senior IQ is fantastic because it establishes orderly workflows and creates new reports from existing ones, complete with custom dashboards,” shares Michael Bowles, project coordinator at Dial Senior Living. “Investors can get very specific information on demand without having to wait for us to send it.” You’ll find a few more testimonials like this one in the ebook. Getting started with Senior IQ Curious about the implementation process with Senior IQ? Let’s just say you’re not building charts from the ground up. Data is automatically pulled from tools in the Yardi Senior Living Suite — from financials to marketing to care — and populated in Senior IQ. Implementing Senior IQ can be achieved in just two weeks, much less than the median implementation timeline for BI software (approximately four months, according to BI-Survey). Read the ebook While snapshots like this are great, we encourage you to read the ebook for a closer look at business intelligence tools! If you have any questions about Senior IQ, visit page 14 of the ebook to book a personalized demo with team...

We always keep an eye out for unique initiatives driven by our senior living clients. Lucky for us, those are never in short supply! Today we’re featuring an inspiring program created by Pacifica Senior Living, Tech Tuesdays, which aims to help residents navigate technology (and find enjoyment through it, too). Pacifica shared an entire blog post with all the details, but see below for a highlight:   Pacifica’s Tech Tuesdays   As Pacifica says, the world of technology is constantly growing. Seniors are exposed to more and more systems used to complete daily tasks, communicate with others and even find entertainment.  That’s why Pacifica devotes Tuesdays to helping residents with any and all technology tasks, from operating video chats to social media platforms and telehealth visits. Another main driver for the program — Tech Tuesdays — is to help seniors learn the ins and outs of technology in an unintimidating environment. Residents are offered support with platforms like Zoom, Facetime and more. In addition to assisting seniors with tech-related needs, Pacifica also encourages residents to find the fun in technology. Wii bowling, virtual reality adventures, you name it — residents have varying entertainment options each week. So for Pacifica residents who may not feel tech savvy, this program offers an opportunity to learn something new, all while bonding with fellow residents and staff. How neat is that? Read more on Pacifica’s Tech Tuesdays. Learn about Pacifica Pacifica Senior Living builds their communities with residents’ lifestyles in mind. Offering personalized plans for each senior that comes through the door, Pacifica takes a customizable approach to care with options in independent living, assisted living and memory care. We’re proud to help Pacifica serve residents with our senior living solutions, including resident-facing platforms like RentCafe Senior Living. Learn more about how Yardi technology serves operators and their residents. Once again, shout out to Pacifica for their endearing program that helps residents live their best lives. Get more details on Pacifica’s Tech...

Have you read about the Best of the Best Awards — an initiative spearheaded by Argentum? The awards recognize innovative new programs in senior living and you guessed it, the 2022 winners are in! We’re pleased to recognize Benchmark Senior Living and Senior Lifestyle (our wonderful Yardi senior living clients), for earning a place on the Best of the Best list. Read on to learn about their award-winning programs. About Argentum Best of the Best Awards Released in a recent edition of Argentum’s Senior Living Executive resource, the Best of the Best Awards recognize programs, products and services that are improving the future of senior living. More specifically, those that solve a particular challenge or advance excellence in the industry. A total of six senior living organizations were recognized by Argentum this year, including Benchmark Senior Living and Senior Lifestyle. Award winner: Benchmark Senior Living Need inspiration for your onboarding department? Look no further! Benchmark Senior Living earned a place on the Best of the Best list for their Virtual General Orientation program, a hybrid learning model in which in-person instruction supplements online sessions. The program is offered weekly for new hires across the company. According to Benchmark, a key benefit of the program is time savings. To accommodate new hires before, staff members often spent hours planning and delivering live programming, which took time away from other pressing initiatives. With the new-and-improved blend of virtual and in-person onboarding, Benchmark now saves over 500 hours of staff labor each week. The program also helps Benchmark ensure their onboarding content is consistent across time and location, and gives new hires the opportunity to engage with staff from other communities in a virtual setting. Read more about Benchmark’s Virtual General Orientation program. Award winner: Senior Lifestyle In an effort to enhance diversity efforts, Senior Lifestyle launched their Better Together initiative — the program that earned their place on the Argentum Best of the Best list. Better Together includes educational programs that showcase diverse individuals, holidays and cultures each month within Senior Lifestyle communities. And to create the themes for each month-long program, Senior Lifestyle brought together community leaders and residents for brainstorming sessions. This resulted in creative ideas like a monthly calendar equipped with resources, games and celebration ideas to accompany each theme. At its core, Better Together creates a space in which people of different backgrounds feel represented. What better way to improve the community experience for Senior Lifestyle staff and residents? Read more on Senior Lifestyle’s launch of Better Together.  Read more From us here at Yardi, congrats to both Benchmark Senior Living and Senior Lifestyle! We love celebrating your innovation and dedication to making the industry a better place. Be sure to explore Argentum’s Senior Living Executive resource for more on the Best of the Best Awards. If you’d like more information on how Yardi supports our senior living clients, read our Senior Living Suite infographic to start....

Ready to energize your business this Fall? Visit the 2022 LeadingAge Annual Meeting + EXPO, an experience bringing experts together to converse, strategize and even form new partnerships. It’s a must-attend event for senior living professionals across the industry. Set for October 16-19, LeadingAge 2022 will host team Yardi at booth 1804. We’re ecstatic to be attending and invite you to come see the newest advancements to our senior living management software. For event details and steps on how to connect with our stellar team, see below. Get ready for LeadingAge 2022 Taking place at the Colorado Convention Center in Denver, LeadingAge 2022 offers a customizable experience for attendees. But regardless of which sessions you choose, one thing is certain: you’ll explore critical topics impacting the industry today. And you’ll get to chat with leaders who are shaping the future of senior care. That offers an exciting opportunity to gain fresh perspectives and develop strategies for your own organization. As LeadingAge puts it, progress is made together. You can find registration details on LeadingAge’s website and you can preview the schedule of events as well. Connect with Yardi It’s no secret that technology is playing a big role in senior living today. The right solutions can shift the way your communities operate — and provide care — for the better. Here at Yardi, we offer tools that do exactly that, all of which unite on a single platform. Sound interesting? Stop by booth 1804! If you want a more detailed look at the Yardi Senior Living Suite before the event, get in touch with us.   Here’s to networking, learning and growing at LeadingAge...

Who doesn’t love an event packed with networking, educational sessions and snazzy giveaways? AHCA/NCAL has it all — plus more — during their annual convention. AHCA/NCAL 2022 takes place from October 9-12 in the heart of Nashville, Tennessee. All this in mind, the AHCA/NCAL Convention & Expo is something we wouldn’t miss. We look forward to connecting with a fantastic array of senior living professionals throughout the 4-day summit! If you would like to meet with us, be sure to stop by booth 740. Learn about AHCA/NCAL 2022 ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The American Health Care Association and ​National Center for Assisted Living (AHCA/NCAL) represents long term and post-acute care providers across the U.S., with more than 14,000 member facilities. With such a large national footprint, AHCA/NCAL works to make the industry a better place on every level. And that translates to their annual convention which brings professionals together to discuss the challenges facing senior living today, as well as solutions for the future. AHCA/NCAL 2022 is full of impactful experiences for c-suite executives and community experts alike. Learn more about what’s in store from the AHCA/NCAL 2022 event schedule.   Get in touch with Yardi We make attending events like AHCA/NCAL 2022 a priority, as it allows us to join the conversations most crucial to senior living today. We kindly invite you to visit booth 740 to discuss where the industry is headed and how our senior living management software is here to support you. Feel free to stop by whenever it’s convenient, or fill out our AHCA/NCAL form to get a meeting scheduled.    Enter for a chance to win! Remember the snazzy giveaways we mentioned? If you visit booth 740 at AHCA/NCAL 2022, you can enter for a chance to win some Yardi swag. Simply leave us your business card to join our raffle of Wrapsody Noise Reducing Bluetooth Headphones. See you October...

You may be familiar with our senior living business intelligence solution, Yardi Senior IQ. This integrated system generates data at the click of a button to help operators make smarter, faster decisions. And when operators make informed decisions based on real-time data, senior living residents reap the benefits in the form of enhanced services and care. All that aside, today’s focus is to share the newest advancements Senior IQ has to offer. Read on for a short overview. Senior IQ releases enhanced dashboards and KPIs Starting with the clinical ADL’s dashboard, Senior IQ clients have access to three new KPIs showing resident counts for: Care plans not activated at admissionCare plans not activated quarterlyCare plans not activated annually In the clinical medications dashboard, three new KPIs exist in relation to medication orders. These offer resident percentages by property/care level for the following respective orders: Residents receiving antibiotic medicationRecently started antipsychotic/anxiolytic/hypnoticStarted antipsychotic/anxiolytic/hypnotic by CL For the clinical census dashboard, a single KPI has been added. Titled conversion from respite to permanent, this KPI shows the percentage of residents who have converted from a respite to permanent contract type in the past 12 months. In relation to KPIs that already exist in the clinical census dashboard, new columns have been added in the drilldown grid KPI to show more details. Moving on to the clinical pressure ulcers/injury dashboard, the average length of pressure ulcers KPI has been renamed to average duration of pressure ulcers/injury. Last but not least for KPIs in Senior IQ, an occupancy type filter has been added under dashboard filters, giving clients the option to switch between physical and financial occupancy. Contact us If you’re already utilizing Senior IQ and have questions about the latest functionality, reach out to your sales rep anytime. If you haven’t started your journey with this single connected solution just yet, contact us to learn...

Procurement is an essential part of running a successful senior living community. Yet, many providers still use paper systems to procure supplies leading to inefficiencies, oversights and costly mistakes. Fortunately, tech solutions like the Yardi Procure to Pay Suite dramatically reduce friction across all elements of the accounts payable lifecycle: vendor management, procurement, invoice processing and payments. In our new ebook, published by McKnight’s Senior Living, you’ll see exactly how. Keep reading for a sneak peek of what the ebook has in store. New ebook: Save Time and Money in Your Procurement Process When it comes to procurement, technology lends a helping hand by automating processes from start to finish. This leads to enhanced accuracy, time savings and improved staff workflows, which ultimately allows communities to focus on their number one priority: resident care. That’s the focus of our new ebook — Save Time and Money in Your Procurement Process. Courtesy of McKnight’s, we cover the ins and outs of using tech to transform your procurement process. You can expect to discover:   Issues with manual processesBenefits of automated procurement toolsHow leading solutions make the differenceOne provider’s success with Yardi More on the Yardi Procure to Pay Suite For our senior living clients, we offer five products designed to support every step of the procure to pay workflow. Connected on a single platform, this includes: Yardi PayScanYardi MarketplaceYardi VendorCafeYardi Bill PayYardi VendorShield Each tool offers specific benefits for senior living providers, such as more time for resident services and care. The ebook shares more — offering a detailed look at how each product works in harmony to make procurement a seamless process. Keep reading Ready to learn more about automating your procurement process? Explore the ebook in its entirety. For more details on the Yardi Procure to Pay Suite, visit our product...

The last two-plus years have changed the senior living industry, presenting unforeseen challenges for providers. Mainly, they’re tasked with finding effective systems and strategies to meet the needs of residents, families and staff as the industry navigates a new normal. So which solutions are important, now more than ever? For providers and other healthcare leaders, implementing a software solution may have the greatest impact. According to research like this piece from Ziegler, the pandemic has accelerated the adoption of tech-enabled solutions across the healthcare industry like never before. Implementing the right software solution is key in streamlining operations, increasing resident satisfaction, delivering quality care and the list goes on. But not just any software solution is beneficial. To meet the needs of their communities, providers need a full suite of integrated tools that are mobile, intuitive and efficient. Benefits of integrated software When selecting senior living software, it’s important to know the difference between disparate and integrated systems. With disparate tools, you’re operating communities from several platforms that don’t necessarily speak to each other. That leads to time wasted navigating multiple systems, challenges in bringing staff up to speed, the risk of pulling inaccurate data and more. Ziegler’s white paper notes the importance of choosing a single connected solution to stay ahead of the curve. With an integrated system, every facet of your business is united in one place. That offers ease of use for staff, reduced costs and time savings — all leading to streamlined operations and enhanced care. That’s where the Yardi Senior Living Suite comes in. As an integrated system that eliminates the gap between senior living property management and clinical services, the Senior Living Suite gives providers everything they need to manage their communities. The key differentiator? The union of property management, finance, marketing, business intelligence and resident care on a single platform. At a glance, here are five ways the Yardi Senior Living Suite sets your communities apart: Combine property management, finance and business oversight for improved efficiency, reduced costs and responsive resident services with a comprehensive management tool, Yardi Voyager Senior HousingKeep residents and families connected through a secure online portal, RentCafe Senior LivingMake smarter, faster decisions with actionable information for your entire portfolio through Yardi Senior IQ, a business intelligence solution for senior livingKeep health records error free, limit liability and empower staff to deliver the best resident care with Yardi EHR, a full-service electronic health record solution  Attract new residents, nurture your leads and increase resident retention with RentCafe Senior CRM, a mobile-friendly sales and marketing solution Learn more about Yardi software for senior living There’s no denying the importance of software solutions for businesses — especially those that provide interconnected tools. This holds true for the senior living industry, both through the pandemic and beyond. Still curious about how a single connected solution can transform your business and care services? Explore the Yardi Senior Living Suite and reach out to book a demo with our...

You may have seen our previous posts on the Best Senior Living list, an initiative by U.S. News & World Report that identifies nearly 1,300 communities for exceling in assisted living, independent living and/or memory care. We’ve had the pleasure of announcing several Yardi clients who made the list this year, but for today’s post, we’re spotlighting Clearwater Living — a dynamic organization with four individual communities recognized by U.S. News. From us here on the Yardi senior living team, congratulations to Clearwater! Clearwater communities make Best Senior Living list This year’s Best Senior Living list is the first of its kind. Crafted to help seniors and their families navigate the challenging process of choosing a place to live, the list recognized 1,247 different communities for their exceptional efforts in caring for residents. With each community selected, U.S. News offers comprehensive ratings and transparent data, including profiles with testimonials from current residents and family members. For Clearwater Senior Living, all four of their eligible senior living communities earned a well-deserved spot on the list. “Clearwater Living is humbled and honored to be recognized as a “best” in the independent living, memory and assisted care categories,” said Danielle Morgan, president and chief operating officer of Clearwater Living. “Our team’s sole focus is to provide the best care and lasting connections that foster pride and independence within our senior residents, and we are pleased that families now have a valuable resource to review as they navigate the important decision-making process of selecting senior living for themselves or a loved one.” The four Clearwater communities recognized include:     Clearwater at Riverpark — deemed best in independent livingClearwater at Rancharrah — deemed best in both assisted living and memory careClearwater at South Bay — deemed best in memory careClearwater at Sonoma Hills— deemed best in assisted living About Clearwater Clearwater Living, a California-headquartered organization, is committed to providing the most superior service and care for seniors. From developing and operating communities throughout the western United States, Clearwater uniquely positions each location to provide residents with the best living experience. Read more about Clearwater Living. Read more We love the chance to spotlight our senior living clients, Clearwater Living included. Check out Clearwater’s blog post on making the Best Senior Living list. To learn how Yardi supports Clearwater with our integrated senior living software — from Yardi EHR to Senior IQ — explore our product...