We always keep an eye out for unique initiatives driven by our senior living clients. Lucky for us, those are never in short supply! Today we’re featuring an inspiring program created by Pacifica Senior Living, Tech Tuesdays, which aims to help residents navigate technology (and find enjoyment through it, too). Pacifica shared an entire blog post with all the details, but see below for a highlight:   Pacifica’s Tech Tuesdays   As Pacifica says, the world of technology is constantly growing. Seniors are exposed to more and more systems used to complete daily tasks, communicate with others and even find entertainment.  That’s why Pacifica devotes Tuesdays to helping residents with any and all technology tasks, from operating video chats to social media platforms and telehealth visits. Another main driver for the program — Tech Tuesdays — is to help seniors learn the ins and outs of technology in an unintimidating environment. Residents are offered support with platforms like Zoom, Facetime and more. In addition to assisting seniors with tech-related needs, Pacifica also encourages residents to find the fun in technology. Wii bowling, virtual reality adventures, you name it — residents have varying entertainment options each week. So for Pacifica residents who may not feel tech savvy, this program offers an opportunity to learn something new, all while bonding with fellow residents and staff. How neat is that? Read more on Pacifica’s Tech Tuesdays. Learn about Pacifica Pacifica Senior Living builds their communities with residents’ lifestyles in mind. Offering personalized plans for each senior that comes through the door, Pacifica takes a customizable approach to care with options in independent living, assisted living and memory care. We’re proud to help Pacifica serve residents with our senior living solutions, including resident-facing platforms like RentCafe Senior Living. Learn more about how Yardi technology serves operators and their residents. Once again, shout out to Pacifica for their endearing program that helps residents live their best lives. Get more details on Pacifica’s Tech...

Have you read about the Best of the Best Awards — an initiative spearheaded by Argentum? The awards recognize innovative new programs in senior living and you guessed it, the 2022 winners are in! We’re pleased to recognize Benchmark Senior Living and Senior Lifestyle (our wonderful Yardi senior living clients), for earning a place on the Best of the Best list. Read on to learn about their award-winning programs. About Argentum Best of the Best Awards Released in a recent edition of Argentum’s Senior Living Executive resource, the Best of the Best Awards recognize programs, products and services that are improving the future of senior living. More specifically, those that solve a particular challenge or advance excellence in the industry. A total of six senior living organizations were recognized by Argentum this year, including Benchmark Senior Living and Senior Lifestyle. Award winner: Benchmark Senior Living Need inspiration for your onboarding department? Look no further! Benchmark Senior Living earned a place on the Best of the Best list for their Virtual General Orientation program, a hybrid learning model in which in-person instruction supplements online sessions. The program is offered weekly for new hires across the company. According to Benchmark, a key benefit of the program is time savings. To accommodate new hires before, staff members often spent hours planning and delivering live programming, which took time away from other pressing initiatives. With the new-and-improved blend of virtual and in-person onboarding, Benchmark now saves over 500 hours of staff labor each week. The program also helps Benchmark ensure their onboarding content is consistent across time and location, and gives new hires the opportunity to engage with staff from other communities in a virtual setting. Read more about Benchmark’s Virtual General Orientation program. Award winner: Senior Lifestyle In an effort to enhance diversity efforts, Senior Lifestyle launched their Better Together initiative — the program that earned their place on the Argentum Best of the Best list. Better Together includes educational programs that showcase diverse individuals, holidays and cultures each month within Senior Lifestyle communities. And to create the themes for each month-long program, Senior Lifestyle brought together community leaders and residents for brainstorming sessions. This resulted in creative ideas like a monthly calendar equipped with resources, games and celebration ideas to accompany each theme. At its core, Better Together creates a space in which people of different backgrounds feel represented. What better way to improve the community experience for Senior Lifestyle staff and residents? Read more on Senior Lifestyle’s launch of Better Together.  Read more From us here at Yardi, congrats to both Benchmark Senior Living and Senior Lifestyle! We love celebrating your innovation and dedication to making the industry a better place. Be sure to explore Argentum’s Senior Living Executive resource for more on the Best of the Best Awards. If you’d like more information on how Yardi supports our senior living clients, read our Senior Living Suite infographic to start....

Ready to energize your business this Fall? Visit the 2022 LeadingAge Annual Meeting + EXPO, an experience bringing experts together to converse, strategize and even form new partnerships. It’s a must-attend event for senior living professionals across the industry. Set for October 16-19, LeadingAge 2022 will host team Yardi at booth 1804. We’re ecstatic to be attending and invite you to come see the newest advancements to our senior living management software. For event details and steps on how to connect with our stellar team, see below. Get ready for LeadingAge 2022 Taking place at the Colorado Convention Center in Denver, LeadingAge 2022 offers a customizable experience for attendees. But regardless of which sessions you choose, one thing is certain: you’ll explore critical topics impacting the industry today. And you’ll get to chat with leaders who are shaping the future of senior care. That offers an exciting opportunity to gain fresh perspectives and develop strategies for your own organization. As LeadingAge puts it, progress is made together. You can find registration details on LeadingAge’s website and you can preview the schedule of events as well. Connect with Yardi It’s no secret that technology is playing a big role in senior living today. The right solutions can shift the way your communities operate — and provide care — for the better. Here at Yardi, we offer tools that do exactly that, all of which unite on a single platform. Sound interesting? Stop by booth 1804! If you want a more detailed look at the Yardi Senior Living Suite before the event, get in touch with us.   Here’s to networking, learning and growing at LeadingAge...

Who doesn’t love an event packed with networking, educational sessions and snazzy giveaways? AHCA/NCAL has it all — plus more — during their annual convention. AHCA/NCAL 2022 takes place from October 9-12 in the heart of Nashville, Tennessee. All this in mind, the AHCA/NCAL Convention & Expo is something we wouldn’t miss. We look forward to connecting with a fantastic array of senior living professionals throughout the 4-day summit! If you would like to meet with us, be sure to stop by booth 740. Learn about AHCA/NCAL 2022 ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The American Health Care Association and ​National Center for Assisted Living (AHCA/NCAL) represents long term and post-acute care providers across the U.S., with more than 14,000 member facilities. With such a large national footprint, AHCA/NCAL works to make the industry a better place on every level. And that translates to their annual convention which brings professionals together to discuss the challenges facing senior living today, as well as solutions for the future. AHCA/NCAL 2022 is full of impactful experiences for c-suite executives and community experts alike. Learn more about what’s in store from the AHCA/NCAL 2022 event schedule.   Get in touch with Yardi We make attending events like AHCA/NCAL 2022 a priority, as it allows us to join the conversations most crucial to senior living today. We kindly invite you to visit booth 740 to discuss where the industry is headed and how our senior living management software is here to support you. Feel free to stop by whenever it’s convenient, or fill out our AHCA/NCAL form to get a meeting scheduled.    Enter for a chance to win! Remember the snazzy giveaways we mentioned? If you visit booth 740 at AHCA/NCAL 2022, you can enter for a chance to win some Yardi swag. Simply leave us your business card to join our raffle of Wrapsody Noise Reducing Bluetooth Headphones. See you October...

You may be familiar with our senior living business intelligence solution, Yardi Senior IQ. This integrated system generates data at the click of a button to help operators make smarter, faster decisions. And when operators make informed decisions based on real-time data, senior living residents reap the benefits in the form of enhanced services and care. All that aside, today’s focus is to share the newest advancements Senior IQ has to offer. Read on for a short overview. Senior IQ releases enhanced dashboards and KPIs Starting with the clinical ADL’s dashboard, Senior IQ clients have access to three new KPIs showing resident counts for: Care plans not activated at admissionCare plans not activated quarterlyCare plans not activated annually In the clinical medications dashboard, three new KPIs exist in relation to medication orders. These offer resident percentages by property/care level for the following respective orders: Residents receiving antibiotic medicationRecently started antipsychotic/anxiolytic/hypnoticStarted antipsychotic/anxiolytic/hypnotic by CL For the clinical census dashboard, a single KPI has been added. Titled conversion from respite to permanent, this KPI shows the percentage of residents who have converted from a respite to permanent contract type in the past 12 months. In relation to KPIs that already exist in the clinical census dashboard, new columns have been added in the drilldown grid KPI to show more details. Moving on to the clinical pressure ulcers/injury dashboard, the average length of pressure ulcers KPI has been renamed to average duration of pressure ulcers/injury. Last but not least for KPIs in Senior IQ, an occupancy type filter has been added under dashboard filters, giving clients the option to switch between physical and financial occupancy. Contact us If you’re already utilizing Senior IQ and have questions about the latest functionality, reach out to your sales rep anytime. If you haven’t started your journey with this single connected solution just yet, contact us to learn...

Procurement is an essential part of running a successful senior living community. Yet, many providers still use paper systems to procure supplies leading to inefficiencies, oversights and costly mistakes. Fortunately, tech solutions like the Yardi Procure to Pay Suite dramatically reduce friction across all elements of the accounts payable lifecycle: vendor management, procurement, invoice processing and payments. In our new ebook, published by McKnight’s Senior Living, you’ll see exactly how. Keep reading for a sneak peek of what the ebook has in store. New ebook: Save Time and Money in Your Procurement Process When it comes to procurement, technology lends a helping hand by automating processes from start to finish. This leads to enhanced accuracy, time savings and improved staff workflows, which ultimately allows communities to focus on their number one priority: resident care. That’s the focus of our new ebook — Save Time and Money in Your Procurement Process. Courtesy of McKnight’s, we cover the ins and outs of using tech to transform your procurement process. You can expect to discover:   Issues with manual processesBenefits of automated procurement toolsHow leading solutions make the differenceOne provider’s success with Yardi More on the Yardi Procure to Pay Suite For our senior living clients, we offer five products designed to support every step of the procure to pay workflow. Connected on a single platform, this includes: Yardi PayScanYardi MarketplaceYardi VendorCafeYardi Bill PayYardi VendorShield Each tool offers specific benefits for senior living providers, such as more time for resident services and care. The ebook shares more — offering a detailed look at how each product works in harmony to make procurement a seamless process. Keep reading Ready to learn more about automating your procurement process? Explore the ebook in its entirety. For more details on the Yardi Procure to Pay Suite, visit our product...

The last two-plus years have changed the senior living industry, presenting unforeseen challenges for providers. Mainly, they’re tasked with finding effective systems and strategies to meet the needs of residents, families and staff as the industry navigates a new normal. So which solutions are important, now more than ever? For providers and other healthcare leaders, implementing a software solution may have the greatest impact. According to research like this piece from Ziegler, the pandemic has accelerated the adoption of tech-enabled solutions across the healthcare industry like never before. Implementing the right software solution is key in streamlining operations, increasing resident satisfaction, delivering quality care and the list goes on. But not just any software solution is beneficial. To meet the needs of their communities, providers need a full suite of integrated tools that are mobile, intuitive and efficient. Benefits of integrated software When selecting senior living software, it’s important to know the difference between disparate and integrated systems. With disparate tools, you’re operating communities from several platforms that don’t necessarily speak to each other. That leads to time wasted navigating multiple systems, challenges in bringing staff up to speed, the risk of pulling inaccurate data and more. Ziegler’s white paper notes the importance of choosing a single connected solution to stay ahead of the curve. With an integrated system, every facet of your business is united in one place. That offers ease of use for staff, reduced costs and time savings — all leading to streamlined operations and enhanced care. That’s where the Yardi Senior Living Suite comes in. As an integrated system that eliminates the gap between senior living property management and clinical services, the Senior Living Suite gives providers everything they need to manage their communities. The key differentiator? The union of property management, finance, marketing, business intelligence and resident care on a single platform. At a glance, here are five ways the Yardi Senior Living Suite sets your communities apart: Combine property management, finance and business oversight for improved efficiency, reduced costs and responsive resident services with a comprehensive management tool, Yardi Voyager Senior HousingKeep residents and families connected through a secure online portal, RentCafe Senior LivingMake smarter, faster decisions with actionable information for your entire portfolio through Yardi Senior IQ, a business intelligence solution for senior livingKeep health records error free, limit liability and empower staff to deliver the best resident care with Yardi EHR, a full-service electronic health record solution  Attract new residents, nurture your leads and increase resident retention with RentCafe Senior CRM, a mobile-friendly sales and marketing solution Learn more about Yardi software for senior living There’s no denying the importance of software solutions for businesses — especially those that provide interconnected tools. This holds true for the senior living industry, both through the pandemic and beyond. Still curious about how a single connected solution can transform your business and care services? Explore the Yardi Senior Living Suite and reach out to book a demo with our...

You may have seen our previous posts on the Best Senior Living list, an initiative by U.S. News & World Report that identifies nearly 1,300 communities for exceling in assisted living, independent living and/or memory care. We’ve had the pleasure of announcing several Yardi clients who made the list this year, but for today’s post, we’re spotlighting Clearwater Living — a dynamic organization with four individual communities recognized by U.S. News. From us here on the Yardi senior living team, congratulations to Clearwater! Clearwater communities make Best Senior Living list This year’s Best Senior Living list is the first of its kind. Crafted to help seniors and their families navigate the challenging process of choosing a place to live, the list recognized 1,247 different communities for their exceptional efforts in caring for residents. With each community selected, U.S. News offers comprehensive ratings and transparent data, including profiles with testimonials from current residents and family members. For Clearwater Senior Living, all four of their eligible senior living communities earned a well-deserved spot on the list. “Clearwater Living is humbled and honored to be recognized as a “best” in the independent living, memory and assisted care categories,” said Danielle Morgan, president and chief operating officer of Clearwater Living. “Our team’s sole focus is to provide the best care and lasting connections that foster pride and independence within our senior residents, and we are pleased that families now have a valuable resource to review as they navigate the important decision-making process of selecting senior living for themselves or a loved one.” The four Clearwater communities recognized include:     Clearwater at Riverpark — deemed best in independent livingClearwater at Rancharrah — deemed best in both assisted living and memory careClearwater at South Bay — deemed best in memory careClearwater at Sonoma Hills— deemed best in assisted living About Clearwater Clearwater Living, a California-headquartered organization, is committed to providing the most superior service and care for seniors. From developing and operating communities throughout the western United States, Clearwater uniquely positions each location to provide residents with the best living experience. Read more about Clearwater Living. Read more We love the chance to spotlight our senior living clients, Clearwater Living included. Check out Clearwater’s blog post on making the Best Senior Living list. To learn how Yardi supports Clearwater with our integrated senior living software — from Yardi EHR to Senior IQ — explore our product...

How can Yardi’s single connected solution simplify your move-in workflow? We have the answers, which we’ve compiled in our newest infographic covering all-things electronic leasing.   In essence, electronic leasing tools in the Yardi Senior Living Suite make the move-in process seamless. With interconnected tools enabling customized online leases, electronic signatures and accessible digital documents, Yardi ensures you never miss a beat in turning prospects to residents.     So if your communities aren’t utilizing electronic leasing tools yet, keep reading to see how making the switch can benefit you, your staff, residents and their families. Learn about electronic leasing functionality What is electronic leasing? In short, electronic leases — or eleases — are a digital version of the rental contract you already know. But with Yardi, electronic leasing is much more than a digital document. Our full-service, integrated electronic leasing management tools helps senior living providers streamline every step of the move-in process. Still curious how the process works, and which Yardi tools are key players? With our interconnected tools, you say goodbye to disparate systems and misplaced documents. Once your sales counselors generate a lease in RentCafe Senior CRM, it’s uploaded to RentCafe Senior Living online portal in real time. From there, prospective residents and family members get notified to complete their electronic signatures. They can log directly into the portal, or sign while in the community using a secure PIN, allowing for convenient access anytime, anywhere. All documents — including signed leases — are automatically tied to the resident record in Voyager Senior Housing. Deposits, recurring charges, one-time charges, lease terms, move-in incentives, care level, concessions, concession approvals and quote sheets systematically flow into the digital lease, eliminating the risk for errors and lost details. The challenge There’s a lot to unpack when it comes to electronic leasing functionality, and the challenges that arise when providers rely on paper-based process or siloed systems. Simply put, without an online leasing workflow, providers face: Hours spent generating leases and ancillary documentsLost prospects who wish to sign forms remotelyDisplaced documents scattered across siloed systemsA halted sales cycle and decreased move-ins Thankfully, full-service solutions like the Yardi Senior Living Suite eliminate these challenges by integrating and digitizing everything you need. The solution If you’re a visual learner, be sure to read the infographic to see how Yardi’s electronic leasing workflow operates from start to finish. This single connected solution allows providers to: Generate custom leases in RentCafe Senior CRM, our mobile-friendly sales and marketing toolEnable residents and families to sign forms in RentCafe Senior Living, our secure online portalSearch, find and update signed documents in Voyager Senior Housing, our community management powerhouse The benefits Going digital for your leasing needs has countless benefits. And with a system like the Yardi Senior Living Suite, housing everything on a single platform, those benefits include: Saving time — eliminate time spent sorting through paper documentsOffering convenience — give staff and prospects intuitive online platformsEnhancing resident satisfaction — help residents and families complete tasks with easeMaximizing occupancy — accelerate the leasing process at every level   See firsthand success from Yardi clients Wondering how providers are benefiting from Yardi’s electronic leasing functionality? Read the infographic to see what our clients are saying. If you’re ready to chat with our team about electronic leasing tools in the Yardi Senior Living Suite, we encourage you to get in touch. We can’t wait to show you...

73 percent of employees at Commonwealth Senior Living say it’s a great place to work compared to 57 percent of employees at a typical U.S.-based company. That’s according to a survey made possible by Great Place To Work, and it’s exactly why this senior living provider earned a place on the 2022 Great Place To Work list. Great Place To Work makes it easy to survey employees, uncover actionable insights and get recognized for exceptional company culture. Across industries, earning a place on the list means employees report a positive work experience — and a true appreciation for their employer and company as a whole. From our team here at Yardi, congratulations to Commonwealth Senior Living for earning a place on the 2022 list! Commonwealth named 2022 Great Place To Work Creating an environment in which employees feel respected and empowered is no easy task. And when it comes to senior living, employers need to treat employees in a way that positions them — and empowers them — to provide excellent resident care. Earning a spot on the 2022 Great Place To Work list, Commonwealth embodies what it means to maintain a great workplace. Drawing from the administered survey, Commonwealth employees reported the following: 89 percent feel their work has special meaning: this is not “just a job”84 percent feel they make a difference at the company82 percent feel a sense of pride when looking at what the company accomplishes82 percent say when you join the company, you’re made to feel welcome80 percent feel people at the company are given a sense of responsibility Great Place To Work also draws top words from employee comments within the survey, which included things like love, care, team and family for Commonwealth. Read more about what makes Commonwealth employees love what they do. Learn about Commonwealth Senior Living Flipping the organizational chart upside down, Commonwealth firmly believes that all home office and regional management positions exist to support the services that are being provided at their communities. Ultimately, the people who are providing the care to residents are the most important asset to the company. Commonwealth has roughly 1,722 employees based throughout the U.S and offers services in independent living, assisted living and memory care. Explore what makes Commonwealth different. This provider’s success with Yardi In order to serve residents with excellence and provide the best care possible, Commonwealth draws help from the Yardi Senior Living Suite. From RentCafe Senior CRM, to Yardi EHR to Yardi eMAR, Yardi’s integrated tools give Commonwealth employees everything needed to devote their efforts to improving residents’ lives. Learn about Yardi’s single connected solution for senior living. We couldn’t be happier to share Commonwealth’s Great Place To Work certification — and congratulate them for their amazing company culture. Be sure to read more about Commonwealth and their efforts in senior...

Remember Changemakers — the annual series recognizing pioneers in senior living? It’s a fantastic opportunity to celebrate the innovation, drive and commitment circling the industry, and honor the leaders behind it all. We’re pleased to announce the 2022 series has officially begun. Proudly sponsored by Yardi for the fourth year in a row, the Senior Housing News (SHN) Changemakers series will showcase some of the most dynamic leadership senior living has to offer. Released in batches over the next several months, this year’s interviews will feature never-before-seen insights from visionaries across the industry. In that spirit, meet our first Changemaker: Tom Grape. About Tom Grape As founder, chairman and CEO of Benchmark Senior Living, a dedicated Yardi client, Grape is well versed in spearheading change. Having founded the company in 1997, he embodies what it means to shape senior living as we know it. In his interview with SHN, Grape details how he’s led Benchmark through change to attract a more complex consumer, his mission to increase diversity at the leadership level and more. Here’s a snapshot: SHN: What changes have you driven at Benchmark or in the industry that you’re especially proud of? Grape: I’ve been in the industry for a long time, and I’m proud of having been, at least in the assisted living side, there from the ground up. I was one of the founding members of, then ALFA, now Argentum, and was a chair many years ago. I founded the Massachusetts chapter, helping write legislation in Massachusetts and as a founder of the Connecticut chapter, I take pride in being one of the early folks. Benchmark was an early champion of promoting positive culture, and we are still defined by that characteristic today. The Boston Globe has named us in their “Top Places to Work” list each of the 14 years they’ve had it. We’re the only company to accomplish that in their large company category, and I’m so proud of that. We’re continuing to be a strong proponent of culture. Care, in general, is something on which we’ve worked hard to differentiate ourselves from others. And we’ve become a pioneer in capital over time. We were the first one to bring opportunity fund capital and international capital to the sector, and we were one of the first RIDEA deals. SHN: How do you think about timing so that a company like Benchmark can innovate without getting so far ahead that a new idea is just too new? Grape: The best way to drive change is to do it in increments. We’ll start with a pilot, depending on what kind of change it is, to test it, tinker with it and work out some of the kinks. If it’s not being well-received but you think the execution is OK, then maybe you’re doing it too soon. I would try to avoid too many broad-scale changes at once without having done some form of test or early introduction. SHN: If you could change one thing about the senior living industry, what would it be? Grape: I’d love the senior living industry to find a way to have our product/service received in a more universally positive fashion. Our product is a real gift to the people we serve and yet, it is not always received as such. It’s not always delivered as such. If we can have it delivered, received and portrayed more consistently it would be a great advance for the industry. Read Tom Grape’s entire interview To read the rest of Tom Grape’s conversation with SHN, check out the full interview. To learn how Yardi solutions help providers like Benchmark drive positive change, explore our Senior Living Suite infographic or product...