Tech-Savvy Seniors

Supporting longevity

By Cutright Elizabeth on Jun 6, 2016 in Technology

While the benefits of introducing computers and other digital devices to seniors seems clear, it can be difficult for senior living facilities to convince residents to take that leap.

Could computers be the next fountain of youth? Studies have shown seniors exposed to modern technology demonstrate less cognitive decline overall compared to their less computer-savvy counterparts. Thankfully, there’s a whole slew of apps and programs designed to make it easier than ever for even the most gadget-phobic user to navigate the online world like a pro.

In Like Flynn

Data collected on intelligence quotients over the last 80 years indicate a clear upswing. Called the Flynn effect, this sustained upsurge of IQ scores can mostly be traced to improvements in education, nutrition and healthcare, but a recent study from the International Institute for Applied Systems Analysis reveals another surprising possibility: smart phones and tablets

Published in the journal Intelligence, the study – lead by Valeria Bordone – tested two different groups of seniors over 50: one group in 2006 and the second group in 2012. When comparing the results, Bordone’s team saw a marked improvement in cognitive function. The second group performed better on a series of tests, demonstrating superior abilities in verbal fluency and recall. While not definitive, Bordone and her team attribute this result to increased access to mobile devices and other technologies.

“We show for the first time that although compositional changes of the older population in terms of education partly explain the Flynn effect, the increasing use of modern technology (i.e., computers and mobile phones) in the first decade of the 2000s also contributes to its explanation,” concludes the report.

Diving Into Digital

A 2015 report clearly shows a rise in technological knowledge amongst adults over 50. For example, in 2000 about 14% of seniors were online. Fifteen years later, that number jumped to more than half, with 58% reporting some internet use within the last year.

Pew researchers attribute some of this growth to the natural evolution that takes place whenever new technology is introduced, but the deluge of tablets and smart phones have amplified this trend. The latest apps and software are intuitively designed with easy-to-use interfaces, make it easier for seniors to dive into the digital world. While computers can seem imposing and difficult to master, the latest Apple and Android products make computing easy and fun. Nevertheless, with more than a third of adults 65 or older, admitting they’ve never used the internet, there’s still a lot of ground to cover.

Different Solutions for Different Personalities

Caring.com lists five profiles senior living providers need to know before beginning any learning program. These personality types – the Slow Starter, the Nervous Nellie, the Cranky Curmudgeon, the Budget-Conscious User, and the Stay-at-Homer – all have different reasons for avoiding technology. By knowing why a resident is hesitant about using modern mobile-enabled accessories, clinical directors and caregivers can diffuse arguments and clear obstacles to learning quickly and easily.

Slow Starters aren’t necessarily opposed to learning how to use a laptop or tablet, they most likely just haven’t had anyone sit down and take them through it step-by-step. A Nervous Nellie, on the other hand, is hampered by self-doubt, nervousness and intimidation. Cranky Curmudgeons usually hide frustration and fear under a grumpy demeanor, which can be overcome with humor and patience. Concerns about price stop Budget-Conscious seniors from exploring their options, in part because they may be overestimate the cost of going online. Seniors sequestered in their homes may hide behind their out-of-date devices, like rotary phones, due to habit and even a bit of social anxiety.

The trick to overcoming apprehension and resistance involves a one-on-one, hands-on approach. Incremental steps are crucial to avoid distressing the user with too much information. Another strategy is to start with something the senior already uses so that upgrading equipment isn’t as overwhelming. The latest computing tools can be useful with this type of user since the simplified interface is designed for casual online access and stress-free interaction.

For seniors easily frustrated by change and averse to adapting to new technology, positive reinforcement is essential. Adjusting the speed of instruction can help stave off impatience, and continued practice can help with self-confidence. Another option directors and staff can try is to show seniors how certain apps can simply daily tasks or allow them to participate in a favorite hobby.

Self-imposed seclusion and limited funds can also conspire to keep older adults from using new technologies. Many seniors have little expendable income and may believe accessing the internet is out of reach financially. For older adults who stay at home, isolation and social anxiety could be reasons why they are reluctant to engage with others through technology.

In many cases, information can be a valuable tool. Educating seniors on the different options available can ease doubts and make the entire enterprise seem manageable. It can also be helpful to encourage tech-averse seniors to visit the public library, which can not only provide free education and online access, but also help disengaged seniors connect with their community.

Make It Intergenerational

We recently profiled Sienna Senior Living’s Cyber Seniors program, a project partnering high school students with seniors for computer classes. The success of the endeavor not only highlights how technology can enhance resident’s lives, but also demonstrates how cross-generational interaction can benefit everyone one.

“There were many challenges,” admits Sonia Roul, Recreation and Leisure Consultant for Sienna Senior Living’s Long Term Care Division. “Deciding on a program location and figuring out how to provide internet accessibility. We needed hardware systems and funding. Most importantly, we needed to get buy-in from residents and support of local community agencies like the library and high school.”

But in the end, the effort involved in implementing the program paid off.

“The bonds created between the students and the residents were unexpectedly powerful,” Roul explains. “They were able to create connections with past lifestyles, and there was a mutual exploration across natural areas of interest.”

“I strongly feel that if other facilities saw the extreme benefits they too would know why Cyber Seniors works,” she says. “I would love to see all of our Care Communities implement this innovative program.”

For senior living facilities looking for way to ease their residents into the modern age, using emissaries from a younger generation is a great start. Look into collaborating with local high schools or colleges. Another option is to connect with volunteer organizations that pair young people with older adults. Bringing together different generations will not only improve the moral of staff and residents, it will forge stronger connections with the community and heighten the reach and reputation of your facility.