All-in-one platform to enhance operational efficiency for North Carolina-based management company
SANTA BARBARA, Calif. Jan. 16, 2025 — Shaw Real Estate, LLC, a premier property management company based in Wilmington, North Carolina, plans to transition to Yardi® to streamline operations and improve customer service. Shaw manages a portfolio of 578 residential units — including multifamily and single family properties — for over 100 owners.
According to Sherry Kent, owner of Shaw Real Estate, the decision to partner with Yardi was due to their need for more reliable customer support and a comprehensive maintenance platform. Shaw’s previous provider lacked the support they needed, while increased fees for online payments drove resident adoption down.
“Yardi solved key challenges in our operations,” said Kent. “Their connected product stack and zero-dollar ACH fees will help us lower costs and improve the resident experience. By automating routine processes, we can focus on delivering excellent customer service to our clients and residents.”
Shaw Real Estate will implement the following solutions:
- Voyager® 8 Residential to drive efficient property management and accounting.
- Procure to Pay to simplify procurement and accounts payable processes.
- Maintenance IQ to enhance maintenance efficiency and reduce vacancy days.
- RentCafe® Prospect and Resident Portal to improve the online leasing and resident experience.
“Yardi is committed to innovating solutions that help businesses of all sizes achieve their goals,” said Richard Malpica, vice president at Yardi. “We are proud to support Shaw Real Estate with our innovations as they continue to elevate their operations and customer experiences.”
About Yardi
Yardi® develops industry-leading software for all types and sizes of real estate companies across the world. With over 9,500 employees, Yardi is working with our clients to drive significant innovation in the real estate industry. For more information on how Yardi is Energized for Tomorrow, visit yardi.com.