Florida-based senior living provider unifies accounting processes and enhances operational oversight with new software platform
SANTA BARBARA, Calif., August 2, 2017 – Leveraging the system-wide transparency possible with Yardi Voyager® Senior Housing, Superior Residences moved accounting operations onto a single platform for better oversight and greater efficiency.
With Yardi Voyager Senior Housing, Superior Residences has improved billing accuracy, simplified workloads and consolidated its data in one secure, easily accessible database hosted in the Yardi Cloud.
“Yardi Voyager has invigorated our operations,” said Dennis McCarthy, CIO at Superior Residences. “Real-time data is by far one of the biggest benefits we’ve experienced. It’s changed the way we do business by giving us a lot of oversight along with robust controls to do the things we need to do when we need to do them.”
In addition, the ability to create custom reports and easily access records has allowed Superior Residences to provide more responsive customer service to residents and their families.
“Voyager lets you track almost everything that’s going on with a resident’s account,” said McCarthy. “In the senior housing market, you are not just serving the resident, you’re serving the family that cares about them as well, so it’s important to ensure everyone stays connected.”
“With Yardi Voyager Senior Housing, Superior Residences can consolidate all financial information on one platform, allowing staff to access data in real time and providing residents and their families with accurate, up-to-date billing information for improved customer relations and better operational oversight,” said Ray Elliot, vice president of senior living at Yardi.
Learn more about how Superior Residences has achieved success with Yardi.
About Superior Residences
For more than a decade, Superior Residences has offered superior care and quality lifestyle for seniors. Based in Florida, Superior Residences operates seven senior living facilities providing services ranging from independent living to assisted living and memory care. For more information go to www.superioralf.com.
About Yardi
Yardi® develops and supports industry-leading investment and property management software for all types and sizes of real estate companies. Established in 1984, Yardi is based in Santa Barbara, Calif., and serves clients worldwide. For more information on how Yardi is Energized for Tomorrow, visit yardi.com.