RENTCAFE SENIOR CRM

Transform your sales & marketing

Nurture your leads, maximize occupancy and improve resident retention with RentCafe Senior CRM, a mobile-friendly CRM solution designed for senior living.

Features

Centralize communications

Enjoy a convenient hub for managing all communications with prospective residents. Easily make calls, send emails and deliver texts — and review your conversations at any moment. Quickly and easily check for duplicate contacts, plus benefit from activities that are created automatically with each new communication.

Generate electronic leases

Streamline resident move-ins with custom electronic leases. Access intuitive workflows for every step of the leasing process — all on a single page. Empower teams with data at their fingertips. Real-time integration in the Yardi Senior Living Suite ensures sales counselors have the latest rates and unit information — and the assessment level of care recommendation with the appropriate charges.

Unlock intuitive dashboards

Manage your digital forms in one place with a comprehensive dashboard that shows every signature document and its various stages. Approvers can quickly filter their action items for easy review. Increase efficiency with centralized dashboards for managing waitlists, occupancy, campaigns and more.

Optimize lead management

Boost performance by guiding sales teams through the entire prospect journey. Benefit from seamless automation for common tasks at every stage, from lead all the way to move-in. Easily access a prospect overview page. Automated workflows allow sales counselors to proceed strategically to close deals depending on where each prospect is within the sales cycle.

Improve resident retention

Share the resident story with everyone from sales to caregivers and management, improving services and boosting retention. Explore the value of one interconnected database. Help caregivers forecast staffing needs by seamlessly integrating care information collected by sales counselors during move-in into Yardi EHR.

Streamline competitive analysis

Centralize competitor data, simplify reporting and compare your communities quickly and efficiently. Enter competitor information directly in the platform, then unlock insights that live in one secure place.

Testimonials

  • Doru Mihaescu

    Doru Mihaescu

    Morning Pointe Senior Living

  • Quintin King

    Quintin King

    Brightwater Senior Living

  • No Avatar Photo

    Robert Colbert

    Nevada HAND

  • Dan Poteet

    Dan Poteet

    Westminster Village

Move forward in technology & customer service

Switching from our old paper system to the digital leasing program provided by Yardi has helped bring Morning Pointe forward in technology — and in customer service.

Empower the sales team

Sales counselors are empowered in the fact that they can see everything right away and it’s true and accurate, versus it being on a piece of paper where they have to count to figure out if it’s true and accurate.

Move prospects to residents quickly

We use the benchmarks, timeline and workflow in Senior CRM to make sure that we go through the process as quickly as possible so that prospects can start living with us.

Better connected with prospects

Having the ability to keep track of prospect touches and having auto-generated follow-up tasks has helped our marketing team stay better connected with prospects in the sales cycle.

Resources

Senior living companies trust Yardi

FAQ

What is RentCafe Senior CRM?

RentCafe Senior CRM is a mobile-friendly customer relationship management solution designed specifically for senior living providers. It helps nurture leads, maximize occupancy and improve resident retention.

How does Senior CRM enhance sales and marketing efforts?

RentCafe Senior CRM provides tools for managing communications, automating workflows and tracking marketing touchpoints, enabling sales teams to nurture leads effectively and drive more leases.

What features does RentCafe Senior CRM offer?

Features include electronic leasing, intuitive dashboards, lead management, automated workflows and centralized communication hubs for managing all interactions with prospective residents.

How does RentCafe Senior CRM improve resident retention?

By sharing resident information across sales, finance and care staff, RentCafe Senior CRM ensures that move-in proposals accurately reflect care costs and needs, improving services and boosting retention.

What are the benefits of using RentCafe Senior CRM for senior living providers?

Benefits include improved decision-making, streamlined operations, enhanced communication, real-time data access and better compliance with regulatory standards.

How does RentCafe Senior CRM support data-driven decision-making?

RentCafe Senior CRM provides real-time analytics and reporting features, enabling leaders to make informed decisions quickly and efficiently for their entire portfolio.

Can RentCafe Senior CRM be accessed remotely?

Yes! Senior CRM is designed to be accessible from various devices, ensuring flexibility and convenience. You can access important data and insights from apps on mobile devices.

How does RentCafe Senior CRM enhance communication with residents and prospects?

RentCafe Senior CRM centralizes all communication with prospects, residents and families, so you can efficiently track interactions, follow-ups and responses.

What are the security measures in RentCafe Senior CRM?

RentCafe Senior CRM employs advanced security protocols to protect sensitive data, ensuring that resident information and communication records are kept secure and confidential.

How does RentCafe Senior CRM aid in tracking marketing campaigns?

With Senior CRM, you can monitor and analyze the effectiveness of your marketing campaigns. This helps you identify successful strategies and areas for improvement.

Can RentCafe Senior CRM integrate with other Yardi products?

Yes, RentCafe Senior CRM seamlessly integrates with all the products in the Senior Living Suite and other Yardi products, creating a unified platform for senior living operations. Download brochure