Take customer service to a whole new level
RentCafe Concierge IQ
Provide great customer service instantly
Enable amenity reservations, efficient deliveries, guest authorizations and more – all from one place.
Grant seamless amenity access
Get full visibility and control over requests and availability. Allow residents to book spaces like the clubhouse or hospitality suite directly through the RentCafe Resident Portal, streamlining the process and keeping you in control.
Track packages effortlessly
Manage all packages and deliveries in one place. Automatically notify residents when a package arrives and have the option to offer in-unit package deliveries for more flexibility.
Simplify guest authorization
Easily grant access for dog walkers, vendors and more. Combine with ID Verify to authenticate identities, ensuring guests are who they say they are.
Provide on-demand service
Enable residents to submit away notices and sign up for various services like mail holds and pet care in addition to in-unit services. Easily bundle services for a more cohesive resident experience.
Keep residents informed
Easily share important updates with a customizable onsite display. Provide real-time information on packages, amenities, announcements and more.
Minimize risk
Ensure compliance and enhance safety with automated incident reporting. Flag potential risks and easily distribute reports.