CommercialCafe Suite Overview

Retain tenants with powerful tenant services

Make life easier for tenants and staff with a self-service app for tenants to make lease payments and enter maintenance requests.

Property managers keep tenants happy with CommercialCafe

Modern tools to manage tenants

Simplify tenant interactions with self-service tools

Offer a self-service portal and mobile app for online payments and retail data. Simplify operations while improving accuracy, convenience and satisfaction.

Products

Improve tenant satisfaction

CommercialCafe Tenant Portal makes life easier for tenants and staff with a self-service portal and native mobile app to make lease payments, enter maintenance requests and submit retail sales data.

Simplify tenant insurance coverage & tracking

TenantShield manages risk and increases staff efficiency with a complete insurance compliance and tracking solution. Choose the service level that meets your needs.

Testimonials

  • Aaron Strole

    Aaron Strole

    Capital Asset Management

  • Sean Glander

    Sean Glander

    Big V Property Group

  • Michael Columbus

    Michael Columbus

    Mackenzie Management Company

  • T.J. Tarbell

    T.J. Tarbell

    Hospitality at Work

Capital Asset Management on the Commercial Suite

With Yardi, we went from manual to modern, transforming how we operate and delivering reports on time, improving our client satisfaction significantly.

Missing Quote Headline

As our organization has expanded, Yardi has grown alongside us, providing solutions that have complemented our evolving business needs.

Automated work orders, real-time updates

CommercialCafe automatically sends a work order to the maintenance technician’s mobile phone. After completing the work he replies to the order with notes about the task. This lets us generate status reports for our building engineers, property managers and executives.

Streamlined management, satisfied tenants

Our mission is to provide a better workplace experience for tenants and create long-term value for our clients. Many tenants will pay a premium to stay in a well-maintained building that takes exceptional care of them. With Yardi solutions, including Facility Manager and CommercialCafe, we deliver that experience.

Resources

Related products

    voyager_icon

    Voyager Commercial 

    Unlock commercial property management with integrated accounting, analytics and mobility.

    elevate-suite_icon

    Facility Manager

    Ensure properties remain in top condition by automating maintenance schedules.

    voyager_icon

    Payment Processing for Commercial

    Speed up rent collection, eliminate bank runs and streamline vendor payments.

FAQ

What is the CommercialCafe Tenant Portal?

The CommercialCafe Tenant Portal is an online platform that allows tenants to manage their leasing needs, including rent payments, maintenance requests and communication with property management.

How do I access Tenant Portal?

You can access the portal by visiting the CommercialCafe website and logging in with your credentials.

Can I track my rent payment history in Tenant Portal?

Yes, you can view your rent payment history and check the status of your payments through the portal.

How do I submit a maintenance request?

You can submit maintenance requests directly through the portal or on your phone by filling out the form and tracking the status of your request. You can also add a photo to your request.

What is TenantShield?

TenantShield is a solution designed to simplify tenant insurance coverage and tracking, ensuring compliance and reducing risk. 

How does TenantShield help with insurance compliance?

TenantShield automates the verification and monitoring of tenant insurance coverage, ensuring tenants meet the required insurance standards and compliance rules.

What service levels does TenantShield offer?

TenantShield offers two service levels: TenantShield Self Service, where your team manages the COI verification process, and TenantShield Full Service, where Yardi’s compliance experts handle the entire process, keeping you informed and aware with full visibility.